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Broadband Status

The notices below are from our suppliers, for information about Zen faults and maintenance please view our service alerts. Please note that the fix/update dates and times provided in these notices are estimates and could be subject to change.

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Current/Recent Faults and Maintenance

TypeReferenceStart/DetectedLast UpdateClearedArea Codes
Maintenance PW177754964319/05/2026 23:05N/A 20/05/2026 05:00 (estimate) 01246 01332 01382 01455 01473 01483 01512 01514 01515 01516 01517 01518 01788 01795
Maintenance PW177755022519/05/2026 23:05N/A 20/05/2026 05:00 (estimate) 01363 01392 01404 01647 01823
Maintenance PW177755051619/05/2026 23:05N/A 20/05/2026 05:00 (estimate) 01223 01353 01508 01634 01638 01954
Maintenance PW177773777619/05/2026 22:00N/A 20/05/2026 05:00 (estimate) 01173 01179 01275 01292 01305 01373 01761 01934
Fault BT4363919/05/2026 16:0119/05/2026 23:01 20/05/2026 19:00 (estimate) Click reference for more information
Fault BT4362119/05/2026 15:2219/05/2026 16:16 21/05/2026 15:22 (estimate) Click reference for more information
Fault BT4349819/05/2026 11:3219/05/2026 15:21 22/05/2026 13:58 (estimate) Click reference for more information
Fault BT4348119/05/2026 11:2619/05/2026 16:54 21/05/2026 11:26 (estimate) Click reference for more information
Fault BT4344419/05/2026 11:2519/05/2026 16:44 21/05/2026 11:25 (estimate) Click reference for more information
Fault BT4344919/05/2026 11:2519/05/2026 16:44 21/05/2026 11:25 (estimate) Click reference for more information
Fault BT4348519/05/2026 11:2519/05/2026 15:52 21/05/2026 11:25 (estimate) Click reference for more information
Fault BT4350319/05/2026 11:2419/05/2026 16:14 21/05/2026 11:24 (estimate) Click reference for more information
Fault BT4344619/05/2026 11:2319/05/2026 15:42 21/05/2026 11:23 (estimate) Click reference for more information
Fault BT4340419/05/2026 10:5119/05/2026 15:20 20/05/2026 15:19 (estimate) Click reference for more information
Fault BT4336219/05/2026 10:0119/05/2026 16:49 22/05/2026 16:49 (estimate) Click reference for more information
Fault BT4305918/05/2026 13:2019/05/2026 11:08 26/05/2026 15:03 (estimate) Click reference for more information
Fault BT4301718/05/2026 11:3019/05/2026 20:08 22/05/2026 13:00 (estimate) Click reference for more information
Fault BT4248815/05/2026 11:5318/05/2026 09:27 22/05/2026 17:00 (estimate) Click reference for more information
Fault BT4240615/05/2026 09:0619/05/2026 16:32 25/05/2026 16:20 (estimate) Click reference for more information
Fault BT4225314/05/2026 17:0214/05/2026 17:20 21/05/2026 17:00 (estimate) Click reference for more information
Fault BT4211014/05/2026 11:4814/05/2026 15:46 21/05/2026 17:00 (estimate) Click reference for more information
Fault BT4162613/05/2026 09:0516/05/2026 13:52 23/05/2026 20:00 (estimate) Click reference for more information
Fault BT4124812/05/2026 07:4319/05/2026 07:41 21/05/2026 18:39 (estimate) Click reference for more information
Fault BT3788729/04/2026 14:3418/05/2026 13:16 29/05/2026 09:46 (estimate) Click reference for more information
Fault BT3770829/04/2026 09:4813/05/2026 07:52 29/05/2026 17:00 (estimate) Click reference for more information
Fault BT4373919/05/2026 23:0119/05/2026 23:16 19/05/2026 23:16 Click reference for more information
Fault BT4372519/05/2026 21:4819/05/2026 23:31 19/05/2026 21:51 Click reference for more information
Fault BT4372419/05/2026 21:4219/05/2026 22:01 19/05/2026 22:01 Click reference for more information
Fault BT4372319/05/2026 21:3019/05/2026 21:45 19/05/2026 21:45 Click reference for more information

Planned Maintenance

Upcoming planned maintenance over the next 7 days

Planned StartPlanned FinishReferenceArea Codes
20/05/2026 00:0020/05/2026 05:00PW1777634183 01224 01248 01309 01320 01330 01343 01352 01381 01389 01392 01456 01463 01464 01467 01667 01686 01808 01854
20/05/2026 00:0020/05/2026 05:00PW1777739456 01271 01469 01497 01544 01547 01591 01597 01874 01875 01939 01982 01989
20/05/2026 00:0020/05/2026 05:00PW1778563569 01253 01289 01368 01495 01547 01568 01584 01620 01721 01890 01968 02030 02031 02032 02082 02083 02084 02087 02088 02089
20/05/2026 23:0521/05/2026 05:00PW1777549834 02011 02032 02071 02072 02073 02075 02076 02077 02078
20/05/2026 23:0621/05/2026 05:00PW1777970753 01538 01782 02030 02032 02082 02083 02084 02087
21/05/2026 00:0021/05/2026 05:00PW1778563278 01141 01142 01143 01208 01234 01235 01326 01462 01503 01726 01767 01823 01865 01908 01935 01984
21/05/2026 23:0522/05/2026 05:00PW1777631968 01548
21/05/2026 23:0522/05/2026 05:00PW1777632151 01612 01613 01616 01619 01947 02392
21/05/2026 23:0522/05/2026 05:00PW1777975756 01270 01326 01829 01872 01948
22/05/2026 00:0022/05/2026 05:00PW1778563874 01236 01283 01311 01312 01313 01314 01315 01316 01317 01324 01555 01671 01704 01758 01786 01889 01899 01909
25/05/2026 23:0526/05/2026 05:00PW1778078499 01253 01282 01306 01394 01405 01449 01473 01495 01592
26/05/2026 00:0026/05/2026 05:00PW1778564138 01297 01308 01406 01460 01568 01691 01775 02010 02030 02032 02082 02083 02084 02085 02088 02089 02838

Past Faults and Maintenance

Past faults and maintenance over the last 7 days

TypeReferenceStart/DetectedClearedArea Codes
FaultBT4365219/05/2026 16:2819/05/2026 18:48 Click reference for more information
FaultBT4361919/05/2026 15:1319/05/2026 17:38 Click reference for more information
FaultBT4357219/05/2026 13:2719/05/2026 15:05 Click reference for more information
FaultBT4356419/05/2026 13:2019/05/2026 16:00 Click reference for more information
FaultBT4354519/05/2026 12:4019/05/2026 12:50 Click reference for more information
FaultBT4353619/05/2026 12:2019/05/2026 12:50 Click reference for more information
FaultBT4359419/05/2026 11:1619/05/2026 15:34 Click reference for more information
FaultBT4341419/05/2026 11:0419/05/2026 11:33 Click reference for more information
FaultBT4338219/05/2026 10:2719/05/2026 11:32 Click reference for more information
FaultBT4326919/05/2026 08:2019/05/2026 08:34 Click reference for more information
FaultBT4324619/05/2026 07:0319/05/2026 10:16 Click reference for more information
FaultBT4321419/05/2026 02:0919/05/2026 12:27 Click reference for more information
MaintenancePW59908219/05/2026 00:0119/05/2026 07:00 Click reference for more information
MaintenancePW177773887819/05/2026 00:0019/05/2026 05:00 01142 01229 01246 01256 01257 01352 01492 01539 01704 01745 02890
MaintenancePW177754939718/05/2026 23:0519/05/2026 05:00 01611 01612 01613 01616 01617 01618 01619
MaintenancePW177754946218/05/2026 23:0519/05/2026 05:00 01283 01536 01604 01933
MaintenancePW177754995818/05/2026 23:0519/05/2026 05:00 02011 02032 02071 02072 02073 02075 02076 02077 02078
MaintenancePW177797063418/05/2026 23:0519/05/2026 05:00 01843 02030 02032 02082 02085 02087 02089
MaintenancePW177773762618/05/2026 22:0019/05/2026 05:00 01225 01242 01452
MaintenancePW177773771718/05/2026 22:0019/05/2026 05:00 01386 01726 01789 01886 01889 01905
FaultBT4315618/05/2026 18:5918/05/2026 21:55 Click reference for more information
FaultBT4315518/05/2026 18:4018/05/2026 19:46 Click reference for more information
FaultBT4314618/05/2026 17:2718/05/2026 18:10 Click reference for more information
FaultBT4313218/05/2026 16:5918/05/2026 23:30 Click reference for more information
FaultBT4307018/05/2026 13:4318/05/2026 16:28 Click reference for more information
FaultBT4304618/05/2026 12:4518/05/2026 12:51 Click reference for more information
FaultBT4301418/05/2026 11:3018/05/2026 12:33 Click reference for more information
FaultBT4297618/05/2026 10:1518/05/2026 11:07 Click reference for more information
FaultBT4297318/05/2026 10:0718/05/2026 11:07 Click reference for more information
MaintenancePW60017318/05/2026 08:3018/05/2026 17:00 Click reference for more information
FaultBT4290017/05/2026 20:2917/05/2026 20:45 Click reference for more information
FaultBT4287017/05/2026 16:5718/05/2026 16:33 Click reference for more information
FaultBT4279617/05/2026 04:1417/05/2026 04:29 01670
FaultBT4279317/05/2026 03:4017/05/2026 03:44 01752
FaultBT4279217/05/2026 03:3717/05/2026 03:47 Click reference for more information
FaultBT4276316/05/2026 20:2716/05/2026 20:42 Click reference for more information
FaultBT4275616/05/2026 19:1616/05/2026 19:38 Click reference for more information
FaultBT4277516/05/2026 18:5416/05/2026 23:45 Click reference for more information
FaultBT4275416/05/2026 18:4816/05/2026 22:15 Click reference for more information
FaultBT4274816/05/2026 18:0716/05/2026 18:46 Click reference for more information
FaultBT4273816/05/2026 17:5316/05/2026 21:36 01823
FaultBT4272116/05/2026 15:2516/05/2026 16:12 Click reference for more information
FaultBT4269516/05/2026 12:3916/05/2026 17:21 Click reference for more information
FaultBT4269116/05/2026 12:3417/05/2026 04:59 Click reference for more information
FaultBT4263216/05/2026 04:5316/05/2026 19:55 01952
FaultBT4260915/05/2026 22:3916/05/2026 12:26 Click reference for more information
FaultBT4260415/05/2026 21:4016/05/2026 10:43 Click reference for more information
MaintenancePW177184566215/05/2026 21:0016/05/2026 09:00 01406 01733 01780 01946
FaultBT4259315/05/2026 19:2015/05/2026 19:33 01404
FaultBT4259115/05/2026 19:0316/05/2026 01:54 Click reference for more information
FaultBT4258515/05/2026 18:3715/05/2026 18:49 Click reference for more information
FaultBT4258015/05/2026 18:3115/05/2026 18:48 Click reference for more information
FaultBT4258115/05/2026 18:3115/05/2026 18:50 Click reference for more information
FaultBT4258215/05/2026 18:3115/05/2026 18:48 Click reference for more information
FaultBT4258315/05/2026 18:3115/05/2026 18:51 Click reference for more information
FaultBT4256315/05/2026 16:2316/05/2026 14:15 Click reference for more information
FaultBT4256215/05/2026 16:1915/05/2026 16:46 Click reference for more information
FaultBT4256115/05/2026 16:1815/05/2026 16:35 Click reference for more information
FaultBT4251815/05/2026 13:0715/05/2026 19:43 Click reference for more information
FaultBT4237915/05/2026 06:2316/05/2026 22:47 Click reference for more information
FaultBT4237715/05/2026 06:0516/05/2026 22:47 Click reference for more information
MaintenancePW59964515/05/2026 00:0115/05/2026 07:00 Click reference for more information
MaintenancePW177747675115/05/2026 00:0015/05/2026 05:00 01179 01342 01732 01892 01913 01920 01992 02030 02031 02032 02071 02072 02073 02074 02075 02076 02077 02078 02079 02081 02082 02083 02084 02086 02087 02089 02810 02871 02877 02880 02881 02882 02890
MaintenancePW59898715/05/2026 00:0015/05/2026 07:00 Click reference for more information
MaintenancePW177702330414/05/2026 23:0515/05/2026 05:00 01225 01380
MaintenancePW177763049114/05/2026 23:0115/05/2026 05:01 01270 01782
MaintenancePW177678248714/05/2026 22:0015/05/2026 05:00 01243 01598
FaultBT4231214/05/2026 21:1814/05/2026 21:18 Click reference for more information
FaultBT4228814/05/2026 20:0115/05/2026 09:29 01937
FaultBT4231114/05/2026 20:0014/05/2026 22:03 01253
FaultBT4231414/05/2026 20:0014/05/2026 21:40 01132 01138
FaultBT4226114/05/2026 17:2216/05/2026 20:47 Click reference for more information
FaultBT4250014/05/2026 17:1419/05/2026 14:48 Click reference for more information
FaultBT4225514/05/2026 17:0415/05/2026 00:25 01420 01428
FaultBT4223914/05/2026 15:5114/05/2026 16:37 Click reference for more information
FaultBT4221314/05/2026 14:4614/05/2026 15:02 Click reference for more information
FaultBT4216414/05/2026 13:2014/05/2026 20:05 Click reference for more information
FaultBT4215814/05/2026 13:0515/05/2026 16:02 Click reference for more information
FaultBT4215314/05/2026 13:0014/05/2026 16:32 Click reference for more information
FaultBT4210514/05/2026 11:4214/05/2026 12:25 Click reference for more information
FaultBT4205414/05/2026 09:5014/05/2026 10:17 Click reference for more information
FaultBT4200114/05/2026 02:0014/05/2026 02:13 Click reference for more information
MaintenancePW59884614/05/2026 00:0114/05/2026 07:00 Click reference for more information
MaintenancePW59964314/05/2026 00:0114/05/2026 07:00 Click reference for more information
MaintenancePW60012214/05/2026 00:0114/05/2026 06:00 Click reference for more information
MaintenancePW177747539514/05/2026 00:0014/05/2026 05:00 01525 01558 01566 01579 01582 01737 01767 01822 02030 02032 02082 02084 02085 02087 02088 02089
MaintenancePW177686859013/05/2026 23:5914/05/2026 03:00 01297 01308 01460
MaintenancePW177702305013/05/2026 23:0514/05/2026 05:00 01172 01173 01179 01792
FaultBT4193613/05/2026 21:5514/05/2026 11:34 Click reference for more information
FaultBT4185313/05/2026 16:2513/05/2026 16:34 Click reference for more information
FaultBT4182113/05/2026 14:5313/05/2026 20:05 Click reference for more information
FaultBT4179513/05/2026 13:4313/05/2026 14:11 Click reference for more information
FaultBT4175213/05/2026 12:2913/05/2026 15:51 Click reference for more information
FaultBT4169613/05/2026 10:5713/05/2026 11:19 Click reference for more information
FaultBT4168113/05/2026 10:2913/05/2026 13:29 Click reference for more information
FaultBT4163113/05/2026 09:1913/05/2026 11:52 Click reference for more information
FaultBT4160713/05/2026 08:0413/05/2026 08:18 Click reference for more information
FaultBT4157913/05/2026 00:3713/05/2026 01:19 Click reference for more information
MaintenancePW59961513/05/2026 00:0113/05/2026 07:00 Click reference for more information
MaintenancePW177746801613/05/2026 00:0013/05/2026 05:00 01244 01245 01268 01277 01279 01302 01303 01313 01314 01315 01553 01622 01702 01737 01763 01883 01920 02031 02032 02082 02084 02086 02087 02089 02843 02892
MaintenancePW177702239512/05/2026 23:0513/05/2026 05:00 01173 01179
MaintenancePW177702245912/05/2026 23:0513/05/2026 05:00 01204 01443 01497 01612 01614 01616 01617 01619 01677
MaintenancePW177702957712/05/2026 23:0513/05/2026 05:00 01793 01934
FaultBT4155112/05/2026 23:0013/05/2026 00:01 01851
MaintenancePW59981212/05/2026 23:0013/05/2026 06:00 Click reference for more information
FaultBT4154612/05/2026 22:5913/05/2026 00:49 Click reference for more information
FaultBT4151812/05/2026 19:5813/05/2026 04:23 Click reference for more information
FaultBT4139412/05/2026 12:5112/05/2026 13:19 Click reference for more information
FaultBT4136212/05/2026 12:0712/05/2026 12:38 Click reference for more information
FaultBT4135912/05/2026 12:0512/05/2026 15:57 Click reference for more information
FaultBT4133712/05/2026 11:0914/05/2026 16:16 Click reference for more information
FaultBT4131612/05/2026 10:3612/05/2026 11:55 02077
FaultBT4123812/05/2026 03:5812/05/2026 04:01 01254 01282 01512 01513 01516 01517 01519 01695 01704 01744 01928 01942
FaultBT4124112/05/2026 02:0612/05/2026 12:05 Click reference for more information
MaintenancePW177694618711/05/2026 23:0512/05/2026 05:00 01132 01133 01138 01639
MaintenancePW177702232711/05/2026 23:0512/05/2026 05:00 01171 01173 01179 01283
FaultBT4118111/05/2026 17:2813/05/2026 01:01 Click reference for more information
FaultBT4116511/05/2026 16:3512/05/2026 01:37 Click reference for more information
FaultBT3998207/05/2026 07:3014/05/2026 10:46 Click reference for more information
FaultBT4020606/05/2026 22:2714/05/2026 18:47 Click reference for more information
FaultBT3948305/05/2026 13:3419/05/2026 15:16 Click reference for more information
FaultBT3933805/05/2026 03:3414/05/2026 17:18 Click reference for more information
FaultBT3885802/05/2026 12:3713/05/2026 12:23 Click reference for more information
FaultBT3854801/05/2026 12:0715/05/2026 14:30 Click reference for more information
FaultBT3841030/04/2026 22:4013/05/2026 09:40 Click reference for more information
FaultBT4023228/04/2026 08:2018/05/2026 22:47 02084
FaultBT4124723/04/2026 09:3412/05/2026 07:48 Click reference for more information

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