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Broadband Status

The notices below are from our suppliers, for information about Zen faults and maintenance please view our service alerts. Please note that the fix/update dates and times provided in these notices are estimates and could be subject to change.

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Current/Recent Faults and Maintenance

Type	Reference	Start/Detected	Last Update	Cleared	Area Codes
Fault	BT97177	02/10/2026 08:49	02/10/2026 09:04	06/10/2026 08:54 (estimate)	Click reference for more information
Fault	BT97165	02/10/2026 08:15	02/10/2026 08:32	04/10/2026 08:15 (estimate)	Click reference for more information
Fault	BT97128	02/10/2026 00:36	02/10/2026 09:09	02/10/2026 13:13 (estimate)	Click reference for more information
Fault	BT97146	01/10/2026 18:03	02/10/2026 08:28	02/10/2026 23:59 (estimate)	Click reference for more information
Fault	BT97023	01/10/2026 15:30	02/10/2026 08:15	08/10/2026 17:00 (estimate)	Click reference for more information
Fault	BT96483	30/09/2026 09:39	02/10/2026 08:46	16/10/2026 17:00 (estimate)	Click reference for more information
Fault	BT96053	29/09/2026 15:57	02/10/2026 07:53	16/10/2026 17:00 (estimate)	Click reference for more information
Fault	BT95924	29/09/2026 12:14	30/09/2026 10:24	09/10/2026 17:10 (estimate)	Click reference for more information
Fault	BT95828	29/09/2026 09:59	30/09/2026 16:44	09/10/2026 11:40 (estimate)	Click reference for more information
Fault	BT95824	29/09/2026 09:55	29/09/2026 15:52	06/10/2026 17:54 (estimate)	Click reference for more information
Fault	BT95592	28/09/2026 15:08	30/09/2026 14:01	05/10/2026 17:05 (estimate)	Click reference for more information
Fault	BT95353	27/09/2026 16:59	01/10/2026 10:09	05/10/2026 10:06 (estimate)	Click reference for more information
Fault	BT95249	26/09/2026 23:08	01/10/2026 15:30	02/10/2026 12:40 (estimate)	Click reference for more information
Fault	BT95134	26/09/2026 10:38	01/10/2026 10:50	05/10/2026 17:39 (estimate)	Click reference for more information
Fault	BT95133	26/09/2026 10:12	29/09/2026 12:57	05/10/2026 17:11 (estimate)	Click reference for more information
Fault	BT96450	23/09/2026 17:17	01/10/2026 16:32	02/10/2026 17:00 (estimate)	Click reference for more information
Fault	BT91233	16/09/2026 12:33	02/10/2026 08:14	08/10/2026 17:00 (estimate)	Click reference for more information
Fault	BT90798	15/09/2026 12:13	28/09/2026 09:08	02/10/2026 17:00 (estimate)	Click reference for more information
Fault	BT90099	13/09/2026 09:13	02/10/2026 07:31	09/10/2026 18:02 (estimate)	Click reference for more information
Fault	BT97189	02/10/2026 09:19	02/10/2026 09:31	02/10/2026 09:31	Click reference for more information
Maintenance	PW602250	02/10/2026 00:01	N/A	02/10/2026 07:00	Click reference for more information
Fault	BT97062	01/10/2026 17:54	02/10/2026 09:26	02/10/2026 09:26	Click reference for more information

Planned Maintenance

Upcoming planned maintenance over the next 7 days

Planned Start	Planned Finish	Reference	Area Codes
05/10/2026 22:00	06/10/2026 05:00	PW1790667530	01305 01706
05/10/2026 23:05	06/10/2026 05:00	PW1789986369	01406 01733 01780 01946 02032 02082 02083 02084 02088 02089
05/10/2026 23:05	06/10/2026 05:00	PW1789986423	01400 01522 01545 01604 01636
06/10/2026 23:05	07/10/2026 05:00	PW1789985815	01364 01803 01823
07/10/2026 22:00	08/10/2026 05:00	PW1790072606	01429 01911 01913
07/10/2026 22:00	08/10/2026 05:00	PW1790193102	01429 01911 01913
07/10/2026 23:00	08/10/2026 05:00	PW1787916288	01588 01686 01938
07/10/2026 23:05	08/10/2026 05:00	PW1790154270	01491 01594 01612 01614 01618 01619 01643 02010 02032 02035 02071 02082 02083 02084 02085 02089
07/10/2026 23:05	08/10/2026 05:00	PW1790154512	01407 01572 02887
07/10/2026 23:05	08/10/2026 05:00	PW1790154522	01480 01767
07/10/2026 23:05	08/10/2026 05:00	PW1790154638	01224 01283 01463 01827
08/10/2026 22:00	09/10/2026 05:00	PW1790097466	01723 01944
08/10/2026 23:05	09/10/2026 05:00	PW1790154327	01432 01568 01885 01981
08/10/2026 23:05	09/10/2026 05:00	PW1790325777	01611 01612 01613 01614 01616 01617 01618 01619

Past Faults and Maintenance

Past faults and maintenance over the last 7 days

Type	Reference	Start/Detected	Cleared	Area Codes
Fault	BT97119	02/10/2026 00:25	02/10/2026 00:45	Click reference for more information
Fault	BT97121	02/10/2026 00:25	02/10/2026 01:44	Click reference for more information
Fault	BT97122	02/10/2026 00:25	02/10/2026 00:55	Click reference for more information
Fault	BT97120	02/10/2026 00:24	02/10/2026 00:55	Click reference for more information
Maintenance	PW603993	02/10/2026 00:01	02/10/2026 06:00	Click reference for more information
Maintenance	PW1789652303	01/10/2026 23:05	02/10/2026 05:00	01205 01507 01790
Maintenance	PW1789743968	01/10/2026 23:05	02/10/2026 05:00	01935 01963
Fault	BT97084	01/10/2026 20:50	01/10/2026 22:10	01709
Fault	BT97071	01/10/2026 19:03	01/10/2026 19:24	Click reference for more information
Fault	BT97054	01/10/2026 17:28	01/10/2026 20:10	Click reference for more information
Fault	BT97050	01/10/2026 17:05	01/10/2026 19:23	Click reference for more information
Fault	BT97032	01/10/2026 15:52	01/10/2026 16:18	Click reference for more information
Fault	BT97017	01/10/2026 15:17	01/10/2026 15:33	Click reference for more information
Fault	BT97025	01/10/2026 15:17	01/10/2026 23:47	Click reference for more information
Fault	BT97014	01/10/2026 15:06	01/10/2026 15:26	Click reference for more information
Fault	BT96960	01/10/2026 12:44	01/10/2026 13:19	Click reference for more information
Fault	BT96954	01/10/2026 12:32	01/10/2026 13:01	Click reference for more information
Fault	BT96944	01/10/2026 12:25	01/10/2026 12:46	Click reference for more information
Fault	BT96939	01/10/2026 12:21	01/10/2026 21:47	Click reference for more information
Fault	BT96930	01/10/2026 12:11	01/10/2026 16:01	Click reference for more information
Fault	BT96849	01/10/2026 08:51	01/10/2026 14:48	Click reference for more information
Fault	BT96805	01/10/2026 03:44	01/10/2026 04:20	Click reference for more information
Fault	BT96884	01/10/2026 02:21	01/10/2026 12:24	Click reference for more information
Maintenance	PW602249	01/10/2026 00:01	01/10/2026 07:00	Click reference for more information
Maintenance	PW602872	01/10/2026 00:01	01/10/2026 07:00	Click reference for more information
Fault	BT96756	30/09/2026 23:43	01/10/2026 00:05	Click reference for more information
Maintenance	PW1789654969	30/09/2026 23:05	01/10/2026 05:00	01229
Maintenance	PW1789655334	30/09/2026 23:05	01/10/2026 05:00	01264 01480 01487 01954
Maintenance	PW1789655452	30/09/2026 23:05	01/10/2026 05:00	01536
Maintenance	PW1789655683	30/09/2026 23:05	01/10/2026 05:00	01491 01594 01612 01614 01618 01619 01643 02010 02032 02035 02071 02082 02083 02084 02085 02089
Maintenance	PW1790331951	30/09/2026 23:05	01/10/2026 05:00	02030 02031 02032 02082 02083 02084 02085 02087 02088 02089
Maintenance	PW1789671319	30/09/2026 23:01	01/10/2026 07:01	01254 01512 01514 01515 01517 01518 01772
Maintenance	PW1789660623	30/09/2026 22:00	01/10/2026 05:00	01491 01594 01612 01614 01618 01619 01643 02010 02032 02035 02071 02082 02083 02084 02085 02089
Fault	BT96746	30/09/2026 20:55	30/09/2026 22:30	01162
Fault	BT96747	30/09/2026 20:50	30/09/2026 21:09	Click reference for more information
Fault	BT96723	30/09/2026 18:51	30/09/2026 19:11	Click reference for more information
Fault	BT96706	30/09/2026 17:06	30/09/2026 17:26	Click reference for more information
Fault	BT96703	30/09/2026 16:52	30/09/2026 17:13	Click reference for more information
Fault	BT96700	30/09/2026 16:41	30/09/2026 18:57	Click reference for more information
Fault	BT96675	30/09/2026 15:41	30/09/2026 20:27	Click reference for more information
Fault	BT96670	30/09/2026 15:20	30/09/2026 15:31	Click reference for more information
Fault	BT96648	30/09/2026 14:44	30/09/2026 15:30	Click reference for more information
Fault	BT96622	30/09/2026 13:27	01/10/2026 13:16	Click reference for more information
Fault	BT96621	30/09/2026 13:25	30/09/2026 16:57	Click reference for more information
Fault	BT96611	30/09/2026 12:54	30/09/2026 13:08	Click reference for more information
Fault	BT96583	30/09/2026 12:06	30/09/2026 19:04	Click reference for more information
Fault	BT96568	30/09/2026 11:37	30/09/2026 12:07	Click reference for more information
Fault	BT96553	30/09/2026 11:23	30/09/2026 14:40	Click reference for more information
Fault	BT96494	30/09/2026 10:07	30/09/2026 10:28	Click reference for more information
Fault	BT96480	30/09/2026 09:28	30/09/2026 11:35	Click reference for more information
Fault	BT96470	30/09/2026 09:09	30/09/2026 09:33	Click reference for more information
Fault	BT96457	30/09/2026 08:16	01/10/2026 10:29	Click reference for more information
Fault	BT96449	30/09/2026 07:23	30/09/2026 07:45	Click reference for more information
Fault	BT96325	30/09/2026 03:14	30/09/2026 12:00	Click reference for more information
Fault	BT96273	30/09/2026 01:38	30/09/2026 01:46	Click reference for more information
Maintenance	PW603434	30/09/2026 01:01	30/09/2026 06:00	Click reference for more information
Maintenance	PW603435	30/09/2026 01:01	30/09/2026 06:00	Click reference for more information
Maintenance	PW603437	30/09/2026 01:01	30/09/2026 06:00	Click reference for more information
Fault	BT96255	30/09/2026 00:49	30/09/2026 03:24	01942
Maintenance	PW599715	30/09/2026 00:01	30/09/2026 07:00	Click reference for more information
Maintenance	PW601900	30/09/2026 00:01	30/09/2026 07:00	Click reference for more information
Maintenance	PW602243	30/09/2026 00:01	30/09/2026 07:00	Click reference for more information
Maintenance	PW1789482185	29/09/2026 23:05	30/09/2026 05:00	01495 01865 01869
Maintenance	PW1789482431	29/09/2026 23:05	30/09/2026 05:00	01161 01162 01433 01436 01455 01664
Fault	BT96195	29/09/2026 22:46	29/09/2026 23:33	Click reference for more information
Fault	BT96172	29/09/2026 21:32	29/09/2026 23:14	Click reference for more information
Fault	BT96140	29/09/2026 20:31	29/09/2026 21:12	01384
Fault	BT96077	29/09/2026 16:44	29/09/2026 17:08	Click reference for more information
Fault	BT96075	29/09/2026 16:29	29/09/2026 19:27	Click reference for more information
Fault	BT96041	29/09/2026 15:49	30/09/2026 08:27	Click reference for more information
Fault	BT96042	29/09/2026 15:49	30/09/2026 07:29	Click reference for more information
Fault	BT96034	29/09/2026 15:48	29/09/2026 16:28	Click reference for more information
Fault	BT95989	29/09/2026 14:08	29/09/2026 14:40	Click reference for more information
Fault	BT95902	29/09/2026 11:55	29/09/2026 15:19	Click reference for more information
Fault	BT95894	29/09/2026 11:41	29/09/2026 11:51	Click reference for more information
Fault	BT95891	29/09/2026 11:32	29/09/2026 14:12	01202
Fault	BT95874	29/09/2026 11:11	30/09/2026 08:37	Click reference for more information
Fault	BT95862	29/09/2026 11:03	29/09/2026 13:42	Click reference for more information
Fault	BT95898	29/09/2026 10:43	29/09/2026 14:55	Click reference for more information
Fault	BT95811	29/09/2026 09:40	29/09/2026 10:03	Click reference for more information
Fault	BT95808	29/09/2026 09:27	29/09/2026 09:47	Click reference for more information
Fault	BT95804	29/09/2026 09:11	29/09/2026 09:48	Click reference for more information
Fault	BT95778	29/09/2026 06:10	29/09/2026 06:29	Click reference for more information
Fault	BT95762	29/09/2026 03:55	29/09/2026 04:01	Click reference for more information
Fault	BT95751	29/09/2026 03:18	01/10/2026 06:49	Click reference for more information
Fault	BT95750	29/09/2026 03:09	01/10/2026 10:50	Click reference for more information
Fault	BT95747	29/09/2026 02:40	29/09/2026 03:17	Click reference for more information
Fault	BT95731	29/09/2026 01:07	01/10/2026 06:50	Click reference for more information
Fault	BT95722	29/09/2026 00:33	29/09/2026 00:49	01405 01977
Maintenance	PW602902	29/09/2026 00:01	29/09/2026 07:00	Click reference for more information
Fault	BT95681	28/09/2026 23:25	28/09/2026 23:30	Click reference for more information
Maintenance	PW1786110993	28/09/2026 23:01	29/09/2026 11:01	01412 01413 01414 01415 01416 01418 01419 01505
Maintenance	PW1788946975	28/09/2026 23:01	29/09/2026 05:00	01409 01422 01443 01493 01547 01603 01692 01706 02894
Maintenance	PW1790162560	28/09/2026 23:01	29/09/2026 05:00	01173 01179 01189 01206 01225 01245 01268 01273 01277 01296 01311 01313 01314 01315 01316 01317 01332 01348 01357 01388 01394 01412 01413 01414 01415 01442 01452 01495 01535 01582 01621 01622 01623 01634 01642 01651 01702 01727 01872 01920 01929 01942 01957 01978 01992 02010 02030 02031 02032 02070 02072 02073 02074 02075 02076 02077 02078 02079 02081 02082 02083 02084 02085 02087 02088 02089 02843 02844 02892 02920
Fault	BT95618	28/09/2026 16:26	28/09/2026 16:37	Click reference for more information
Fault	BT95600	28/09/2026 15:40	29/09/2026 10:04	Click reference for more information
Fault	BT95601	28/09/2026 15:40	30/09/2026 07:23	Click reference for more information
Fault	BT95586	28/09/2026 14:57	28/09/2026 20:16	Click reference for more information
Fault	BT95562	28/09/2026 14:04	28/09/2026 14:32	Click reference for more information
Fault	BT95486	28/09/2026 10:25	28/09/2026 14:30	Click reference for more information
Fault	BT95480	28/09/2026 09:54	28/09/2026 12:32	Click reference for more information
Fault	BT95469	28/09/2026 09:25	28/09/2026 09:57	Click reference for more information
Fault	BT95438	28/09/2026 02:40	28/09/2026 02:40	Click reference for more information
Fault	BT95437	28/09/2026 02:21	28/09/2026 02:50	Click reference for more information
Fault	BT95470	28/09/2026 02:11	28/09/2026 15:53	Click reference for more information
Fault	BT95409	28/09/2026 01:05	28/09/2026 01:35	Click reference for more information
Fault	BT95396	28/09/2026 00:13	28/09/2026 00:34	Click reference for more information
Maintenance	PW1789393641	27/09/2026 23:05	28/09/2026 05:00	01296 01869 01886
Maintenance	PW1789393654	27/09/2026 23:05	28/09/2026 05:00	01151 01158 01159 01173 01179 01205 01298 01332 01335 01343 01538 01773 01872 01889
Fault	BT95379	27/09/2026 21:25	29/09/2026 03:47	Click reference for more information
Fault	BT95341	27/09/2026 15:29	27/09/2026 15:33	Click reference for more information
Fault	BT95319	27/09/2026 12:04	27/09/2026 12:41	Click reference for more information
Fault	BT95314	27/09/2026 11:46	27/09/2026 23:05	01430 01757
Fault	BT95273	27/09/2026 05:16	27/09/2026 05:37	Click reference for more information
Fault	BT95279	27/09/2026 05:08	28/09/2026 08:02	Click reference for more information
Fault	BT95270	27/09/2026 04:30	27/09/2026 19:04	01923
Fault	BT95267	27/09/2026 03:48	27/09/2026 05:39	Click reference for more information
Fault	BT95263	27/09/2026 03:27	27/09/2026 03:44	Click reference for more information
Fault	BT95257	27/09/2026 02:09	27/09/2026 02:23	Click reference for more information
Fault	BT95226	26/09/2026 18:22	27/09/2026 01:37	Click reference for more information
Fault	BT95220	26/09/2026 17:20	26/09/2026 17:49	Click reference for more information
Fault	BT95217	26/09/2026 17:01	26/09/2026 17:16	Click reference for more information
Fault	BT95216	26/09/2026 16:53	26/09/2026 23:10	01430 01757
Fault	BT95172	26/09/2026 13:17	29/09/2026 16:27	Click reference for more information
Fault	BT95161	26/09/2026 12:04	01/10/2026 12:22	Click reference for more information
Fault	BT95147	26/09/2026 11:29	26/09/2026 11:58	Click reference for more information
Fault	BT95126	26/09/2026 09:26	26/09/2026 11:02	Click reference for more information
Fault	BT95084	26/09/2026 01:17	27/09/2026 16:04	Click reference for more information
Fault	BT95064	26/09/2026 00:09	26/09/2026 00:16	Click reference for more information
Fault	BT95068	26/09/2026 00:02	26/09/2026 01:06	Click reference for more information
Fault	BT95003	25/09/2026 14:58	25/09/2026 15:15	Click reference for more information
Fault	BT95002	25/09/2026 14:52	25/09/2026 15:13	Click reference for more information
Fault	BT94984	25/09/2026 13:51	25/09/2026 15:35	Click reference for more information
Fault	BT94966	25/09/2026 13:20	25/09/2026 13:29	01206
Fault	BT94934	25/09/2026 11:52	30/09/2026 23:47	Click reference for more information
Fault	BT94927	25/09/2026 11:33	25/09/2026 12:00	Click reference for more information
Fault	BT94883	25/09/2026 09:38	25/09/2026 10:09	Click reference for more information
Fault	BT94882	25/09/2026 09:35	25/09/2026 09:56	Click reference for more information
Fault	BT94875	25/09/2026 09:24	25/09/2026 19:28	Click reference for more information
Fault	BT94861	25/09/2026 08:37	25/09/2026 11:27	Click reference for more information
Fault	BT94830	25/09/2026 02:35	25/09/2026 03:00	Click reference for more information
Fault	BT94827	25/09/2026 02:01	25/09/2026 02:16	Click reference for more information
Fault	BT94822	25/09/2026 01:13	25/09/2026 01:19	Click reference for more information
Fault	BT94821	25/09/2026 00:55	25/09/2026 01:01	Click reference for more information
Fault	BT94818	25/09/2026 00:29	25/09/2026 00:53	Click reference for more information
Maintenance	PW603188	25/09/2026 00:01	25/09/2026 07:00	Click reference for more information
Maintenance	PW1788530549	24/09/2026 23:05	25/09/2026 05:00	01483 01932
Maintenance	PW1788530855	24/09/2026 23:05	25/09/2026 05:00	01151 01158 01159 01173 01179 01200 01202 01254 01495 01509 01622 01642 01664 01702 01724 01823 01872 01911 01915 01920 01942 01949 01992 02879 02920
Maintenance	PW1788530920	24/09/2026 23:05	25/09/2026 05:00	01225 01761
Maintenance	PW603747	24/09/2026 23:00	25/09/2026 06:00	Click reference for more information
Fault	BT94794	24/09/2026 21:21	25/09/2026 03:20	Click reference for more information
Fault	BT94819	24/09/2026 20:13	25/09/2026 00:46	Click reference for more information
Fault	BT94719	24/09/2026 16:32	27/09/2026 23:02	Click reference for more information
Fault	BT94648	24/09/2026 14:05	25/09/2026 03:14	Click reference for more information
Fault	BT94690	24/09/2026 12:58	25/09/2026 03:20	Click reference for more information
Fault	BT94755	24/09/2026 08:52	25/09/2026 02:30	Click reference for more information
Fault	BT94155	24/09/2026 00:07	27/09/2026 00:23	Click reference for more information
Fault	BT93579	23/09/2026 14:29	29/09/2026 15:56	Click reference for more information
Fault	BT93474	23/09/2026 10:46	30/09/2026 15:03	Click reference for more information
Fault	BT93425	23/09/2026 09:05	26/09/2026 17:50	Click reference for more information
Fault	BT93383	23/09/2026 03:34	25/09/2026 15:27	Click reference for more information
Fault	BT93379	23/09/2026 03:14	26/09/2026 02:59	Click reference for more information
Fault	BT93350	23/09/2026 01:26	25/09/2026 15:29	Click reference for more information
Fault	BT93252	22/09/2026 17:24	29/09/2026 17:47	Click reference for more information
Fault	BT93052	22/09/2026 10:40	29/09/2026 20:47	Click reference for more information
Fault	BT93053	22/09/2026 10:40	29/09/2026 20:47	Click reference for more information
Fault	BT92754	21/09/2026 15:05	28/09/2026 10:35	Click reference for more information
Fault	BT92617	21/09/2026 11:46	29/09/2026 08:33	Click reference for more information
Fault	BT90950	15/09/2026 15:56	25/09/2026 12:34	Click reference for more information
Fault	BT95132	11/09/2026 12:25	26/09/2026 15:21	Click reference for more information
Fault	BT88059	07/09/2026 09:18	30/09/2026 08:25	Click reference for more information
Fault	BT95875	04/09/2026 20:35	29/09/2026 15:33	Click reference for more information
Fault	BT96952	03/09/2026 08:30	01/10/2026 12:36	Click reference for more information

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