Skip to site navigation

Broadband Status

The notices below are from our suppliers, for information about Zen faults and maintenance please view our service alerts. Please note that the fix/update dates and times provided in these notices are estimates and could be subject to change.

Search Your Number

Please enter at least the first 4 digits of a phone number to check

Current/Recent Faults and Maintenance

TypeReferenceStart/DetectedLast UpdateClearedArea Codes
Fault BT889125/01/2026 09:4125/01/2026 10:11 25/01/2026 14:42 (estimate) 01697
Fault BT885525/01/2026 07:1325/01/2026 10:01 25/01/2026 15:00 (estimate) Click reference for more information
Fault BT880424/01/2026 18:0824/01/2026 18:16 26/01/2026 18:08 (estimate) Click reference for more information
Fault BT880024/01/2026 17:0824/01/2026 23:43 25/01/2026 10:00 (estimate) 01550
Fault BT865124/01/2026 03:1325/01/2026 10:08 26/01/2026 17:00 (estimate) 01357
Fault BT855123/01/2026 15:3724/01/2026 14:13 25/01/2026 15:37 (estimate) Click reference for more information
Fault BT842423/01/2026 11:4723/01/2026 13:01 05/02/2026 18:30 (estimate) Click reference for more information
Fault BT820822/01/2026 15:5223/01/2026 09:18 29/01/2026 17:49 (estimate) Click reference for more information
Fault BT816422/01/2026 13:5622/01/2026 15:34 29/01/2026 17:54 (estimate) Click reference for more information
Fault BT811822/01/2026 12:2625/01/2026 09:58 02/02/2026 09:21 (estimate) Click reference for more information
Fault BT754420/01/2026 15:5623/01/2026 10:59 28/01/2026 16:28 (estimate) Click reference for more information
Fault BT711619/01/2026 14:2024/01/2026 09:00 26/01/2026 17:00 (estimate) Click reference for more information
Fault BT696119/01/2026 09:5021/01/2026 14:14 26/01/2026 17:00 (estimate) Click reference for more information
Fault BT679617/01/2026 21:1421/01/2026 16:44 26/01/2026 17:46 (estimate) Click reference for more information
Fault BT668117/01/2026 15:4517/01/2026 16:00 09/02/2026 17:00 (estimate) Click reference for more information
Fault BT665217/01/2026 11:2123/01/2026 14:57 03/02/2026 17:00 (estimate) Click reference for more information
Fault BT663217/01/2026 09:4022/01/2026 11:38 27/01/2026 08:50 (estimate) Click reference for more information
Fault BT606315/01/2026 13:5423/01/2026 07:28 29/01/2026 13:53 (estimate) Click reference for more information
Fault BT518913/01/2026 11:5821/01/2026 10:10 26/01/2026 09:18 (estimate) Click reference for more information
Fault BT499713/01/2026 08:3824/01/2026 07:46 31/01/2026 16:14 (estimate) Click reference for more information
Fault BT458312/01/2026 11:1022/01/2026 09:14 29/01/2026 09:11 (estimate) Click reference for more information
Fault BT151506/01/2026 18:0822/01/2026 10:58 02/02/2026 18:00 (estimate) Click reference for more information
Fault BT13993930/12/2025 12:2023/01/2026 12:48 02/02/2026 12:32 (estimate) Click reference for more information
Fault BT13801519/12/2025 12:2423/01/2026 06:45 30/01/2026 17:45 (estimate) Click reference for more information
Fault BT887225/01/2026 08:2425/01/2026 09:13 25/01/2026 09:13 Click reference for more information
Fault BT884825/01/2026 03:2825/01/2026 09:53 25/01/2026 09:52 Click reference for more information

Planned Maintenance

Upcoming planned maintenance over the next 7 days

Planned StartPlanned FinishReferenceArea Codes
27/01/2026 00:0527/01/2026 06:00PW1768231856 01296 01442 01462 01494 01525 01582
27/01/2026 23:0028/01/2026 06:00PW1768213058 01142 02010 02030 02082 02083 02084 02085 02087 02088 02089
28/01/2026 00:0528/01/2026 06:00PW1768220289 01234 01292 01373 01462 01582 01656 01749 01767 01985
29/01/2026 00:0129/01/2026 05:59PW1767183059 01522 01526 01673
29/01/2026 00:0529/01/2026 06:00PW1768225617 01171 01173 01179 01235 01275 01292 01367 01438 01451 01452 01453 01454 01531 01594 01608 01761 01865 01869 01920 01993
29/01/2026 00:0529/01/2026 06:00PW1768225659 01429 01525 01582 01911 01913
29/01/2026 23:0030/01/2026 06:00PW1768206953 01142 02010 02030 02082 02083 02084 02085 02087 02088 02089
30/01/2026 00:0130/01/2026 06:01PW1768569046 01253 01254 01772
30/01/2026 00:0530/01/2026 06:00PW1768232179 01171 01173 01179 01225 01242 01275 01380 01452 01453 01454 01666 01672 01761 01980

Past Faults and Maintenance

Past faults and maintenance over the last 7 days

TypeReferenceStart/DetectedClearedArea Codes
FaultBT884425/01/2026 02:5725/01/2026 03:03 Click reference for more information
FaultBT884525/01/2026 02:5425/01/2026 03:05 Click reference for more information
FaultBT884025/01/2026 00:1525/01/2026 01:31 Click reference for more information
FaultBT882824/01/2026 22:2224/01/2026 22:32 Click reference for more information
FaultBT878824/01/2026 16:4125/01/2026 03:52 01389
FaultBT878324/01/2026 16:0224/01/2026 16:24 Click reference for more information
FaultBT876624/01/2026 15:0424/01/2026 15:16 Click reference for more information
FaultBT875024/01/2026 14:0824/01/2026 14:24 01670
FaultBT869724/01/2026 11:2724/01/2026 12:12 Click reference for more information
FaultBT868024/01/2026 09:5124/01/2026 10:03 Click reference for more information
FaultBT872924/01/2026 09:0524/01/2026 15:17 Click reference for more information
FaultBT864624/01/2026 02:1424/01/2026 13:14 Click reference for more information
FaultBT864124/01/2026 00:4324/01/2026 00:43 01469 01472 01673
FaultBT863824/01/2026 00:2624/01/2026 00:52 01469 01472 01673
FaultBT863423/01/2026 23:0824/01/2026 00:23 Click reference for more information
FaultBT862723/01/2026 22:2323/01/2026 22:49 Click reference for more information
FaultBT864523/01/2026 21:4325/01/2026 02:06 Click reference for more information
FaultBT856523/01/2026 16:2423/01/2026 20:47 Click reference for more information
FaultBT856123/01/2026 16:0823/01/2026 17:57 Click reference for more information
FaultBT852723/01/2026 15:2123/01/2026 15:39 Click reference for more information
FaultBT852523/01/2026 15:1923/01/2026 15:36 Click reference for more information
FaultBT848323/01/2026 13:4623/01/2026 17:27 Click reference for more information
FaultBT847723/01/2026 13:2623/01/2026 13:45 Click reference for more information
FaultBT854423/01/2026 12:5823/01/2026 15:46 Click reference for more information
FaultBT852023/01/2026 12:4923/01/2026 20:45 Click reference for more information
FaultBT837623/01/2026 10:0323/01/2026 11:04 Click reference for more information
FaultBT849923/01/2026 09:4425/01/2026 06:32 Click reference for more information
FaultBT833023/01/2026 09:1523/01/2026 09:31 Click reference for more information
FaultBT831523/01/2026 08:3723/01/2026 09:25 Click reference for more information
MaintenancePW59635823/01/2026 08:3023/01/2026 16:00 Click reference for more information
MaintenancePW59623023/01/2026 08:3023/01/2026 16:00 Click reference for more information
MaintenancePW59642523/01/2026 08:3023/01/2026 16:00 Click reference for more information
FaultBT831423/01/2026 08:2123/01/2026 08:34 Click reference for more information
MaintenancePW59654923/01/2026 08:0023/01/2026 17:00 Click reference for more information
MaintenancePW59655123/01/2026 08:0023/01/2026 17:00 Click reference for more information
FaultBT830323/01/2026 07:4623/01/2026 08:35 Click reference for more information
FaultBT828923/01/2026 05:1623/01/2026 09:55 01608
FaultBT828723/01/2026 03:2023/01/2026 03:22 Click reference for more information
MaintenancePW176718259923/01/2026 00:0523/01/2026 06:00 01141 01142 01143 01235 01280 01295 01608 01865 01869 01872 01908 01909 01993
MaintenancePW59445123/01/2026 00:0123/01/2026 07:00 Click reference for more information
MaintenancePW59598223/01/2026 00:0123/01/2026 06:00 Click reference for more information
MaintenancePW59563123/01/2026 00:0123/01/2026 06:00 Click reference for more information
MaintenancePW59563223/01/2026 00:0123/01/2026 06:00 Click reference for more information
MaintenancePW59608423/01/2026 00:0123/01/2026 07:00 Click reference for more information
FaultBT827222/01/2026 21:5923/01/2026 10:40 01856
FaultBT826222/01/2026 20:4923/01/2026 23:45 Click reference for more information
FaultBT820122/01/2026 15:0922/01/2026 15:14 01535
FaultBT819822/01/2026 15:0622/01/2026 18:43 Click reference for more information
FaultBT819322/01/2026 15:0122/01/2026 16:21 Click reference for more information
FaultBT818022/01/2026 14:2322/01/2026 14:26 01273
FaultBT827122/01/2026 13:4723/01/2026 18:33 Click reference for more information
FaultBT814122/01/2026 12:5224/01/2026 17:47 Click reference for more information
FaultBT807622/01/2026 11:2222/01/2026 11:35 01273
FaultBT804422/01/2026 10:3323/01/2026 06:09 Click reference for more information
FaultBT803222/01/2026 10:1922/01/2026 10:35 Click reference for more information
FaultBT805222/01/2026 10:0722/01/2026 11:15 Click reference for more information
MaintenancePW59641322/01/2026 08:3022/01/2026 16:00 Click reference for more information
FaultBT797522/01/2026 01:1122/01/2026 12:01 Click reference for more information
MaintenancePW59578222/01/2026 01:0022/01/2026 06:00 Click reference for more information
MaintenancePW59578322/01/2026 01:0022/01/2026 06:00 Click reference for more information
MaintenancePW59578422/01/2026 01:0022/01/2026 06:00 Click reference for more information
FaultBT798222/01/2026 00:0722/01/2026 05:16 Click reference for more information
MaintenancePW176710980022/01/2026 00:0522/01/2026 06:00 01141 01142 01143 01226 01246 01522 01526 01673 01909
MaintenancePW176544748022/01/2026 00:0122/01/2026 05:59 01324 01395 01786
MaintenancePW59630722/01/2026 00:0122/01/2026 07:00 Click reference for more information
MaintenancePW59444822/01/2026 00:0122/01/2026 07:00 Click reference for more information
MaintenancePW59445022/01/2026 00:0122/01/2026 07:00 Click reference for more information
MaintenancePW59563022/01/2026 00:0122/01/2026 06:00 Click reference for more information
FaultBT795421/01/2026 21:5422/01/2026 03:55 Click reference for more information
FaultBT795021/01/2026 20:4521/01/2026 23:00 Click reference for more information
FaultBT789021/01/2026 16:2421/01/2026 21:20 Click reference for more information
FaultBT788921/01/2026 16:2221/01/2026 21:18 Click reference for more information
FaultBT783721/01/2026 14:4221/01/2026 15:43 Click reference for more information
FaultBT782321/01/2026 14:2223/01/2026 23:00 Click reference for more information
FaultBT783321/01/2026 14:2223/01/2026 22:59 Click reference for more information
FaultBT792721/01/2026 14:0822/01/2026 00:25 Click reference for more information
FaultBT781721/01/2026 14:0521/01/2026 21:58 Click reference for more information
FaultBT780721/01/2026 13:4421/01/2026 13:52 Click reference for more information
FaultBT780421/01/2026 13:2722/01/2026 14:15 Click reference for more information
FaultBT777321/01/2026 12:1521/01/2026 12:24 01670
FaultBT774921/01/2026 11:3422/01/2026 03:01 Click reference for more information
FaultBT774521/01/2026 11:2921/01/2026 11:45 Click reference for more information
FaultBT774121/01/2026 11:1721/01/2026 11:19 02083
FaultBT773421/01/2026 11:1121/01/2026 16:59 01224
FaultBT790721/01/2026 10:4221/01/2026 18:39 Click reference for more information
FaultBT771621/01/2026 10:4021/01/2026 14:35 01903
FaultBT768121/01/2026 10:0021/01/2026 13:34 Click reference for more information
MaintenancePW59635621/01/2026 08:3021/01/2026 16:00 Click reference for more information
FaultBT764321/01/2026 08:0721/01/2026 09:27 Click reference for more information
FaultBT763221/01/2026 02:2421/01/2026 08:51 Click reference for more information
MaintenancePW176710975721/01/2026 00:0521/01/2026 06:00 01246
MaintenancePW59444721/01/2026 00:0121/01/2026 07:00 Click reference for more information
MaintenancePW59546521/01/2026 00:0121/01/2026 06:00 Click reference for more information
MaintenancePW59546921/01/2026 00:0121/01/2026 06:00 Click reference for more information
MaintenancePW59595921/01/2026 00:0121/01/2026 06:00 Click reference for more information
MaintenancePW59546721/01/2026 00:0121/01/2026 06:00 Click reference for more information
MaintenancePW59580121/01/2026 00:0121/01/2026 06:00 Click reference for more information
MaintenancePW59608221/01/2026 00:0121/01/2026 07:00 Click reference for more information
MaintenancePW59610221/01/2026 00:0121/01/2026 07:00 Click reference for more information
FaultBT759720/01/2026 20:5520/01/2026 22:09 Click reference for more information
FaultBT759320/01/2026 20:1720/01/2026 22:01 01342
FaultBT751920/01/2026 15:0320/01/2026 17:45 Click reference for more information
FaultBT751020/01/2026 14:4720/01/2026 15:04 Click reference for more information
FaultBT740220/01/2026 12:1520/01/2026 15:30 Click reference for more information
FaultBT739220/01/2026 12:0120/01/2026 12:20 Click reference for more information
FaultBT738720/01/2026 11:5720/01/2026 14:13 Click reference for more information
FaultBT734720/01/2026 11:0720/01/2026 15:31 Click reference for more information
FaultBT733420/01/2026 10:5520/01/2026 11:36 Click reference for more information
FaultBT734220/01/2026 10:4520/01/2026 15:01 Click reference for more information
FaultBT730620/01/2026 10:1320/01/2026 19:05 Click reference for more information
MaintenancePW59635520/01/2026 08:3020/01/2026 16:00 Click reference for more information
FaultBT724820/01/2026 07:0920/01/2026 07:48 Click reference for more information
MaintenancePW176710939520/01/2026 00:0520/01/2026 06:00 01454 01903 02392
MaintenancePW59608120/01/2026 00:0120/01/2026 07:00 Click reference for more information
MaintenancePW59628920/01/2026 00:0120/01/2026 06:00 Click reference for more information
FaultBT721819/01/2026 23:4821/01/2026 04:54 01367
FaultBT721419/01/2026 20:2820/01/2026 06:16 Click reference for more information
FaultBT719719/01/2026 18:1519/01/2026 22:32 Click reference for more information
FaultBT717619/01/2026 17:1719/01/2026 17:46 Click reference for more information
FaultBT717219/01/2026 16:3919/01/2026 16:43 Click reference for more information
FaultBT716619/01/2026 16:2721/01/2026 15:45 Click reference for more information
FaultBT715119/01/2026 15:5020/01/2026 11:33 Click reference for more information
FaultBT713319/01/2026 15:1320/01/2026 17:16 Click reference for more information
FaultBT708519/01/2026 13:2919/01/2026 19:31 Click reference for more information
FaultBT706719/01/2026 13:0319/01/2026 13:17 Click reference for more information
FaultBT705519/01/2026 12:3719/01/2026 12:49 Click reference for more information
FaultBT704219/01/2026 12:1320/01/2026 08:11 Click reference for more information
FaultBT699219/01/2026 10:3719/01/2026 14:35 Click reference for more information
FaultBT698919/01/2026 10:3522/01/2026 08:41 Click reference for more information
FaultBT699719/01/2026 10:3219/01/2026 16:16 Click reference for more information
FaultBT698019/01/2026 10:2319/01/2026 10:53 Click reference for more information
FaultBT695719/01/2026 09:4519/01/2026 10:48 Click reference for more information
FaultBT694519/01/2026 09:1219/01/2026 18:47 Click reference for more information
FaultBT693719/01/2026 09:0219/01/2026 17:15 Click reference for more information
FaultBT693519/01/2026 08:5919/01/2026 09:23 Click reference for more information
FaultBT692519/01/2026 08:4519/01/2026 09:06 Click reference for more information
FaultBT692319/01/2026 08:3819/01/2026 13:49 Click reference for more information
MaintenancePW59622319/01/2026 08:3019/01/2026 16:00 Click reference for more information
FaultBT691319/01/2026 08:2219/01/2026 09:45 Click reference for more information
FaultBT688819/01/2026 02:0423/01/2026 19:27 Click reference for more information
FaultBT689019/01/2026 01:5323/01/2026 06:45 01406
MaintenancePW176710936319/01/2026 00:0519/01/2026 06:00 01189 01243 01270 01273 01420 01444 01730 01798 01903 01962
FaultBT686318/01/2026 20:5218/01/2026 21:11 Click reference for more information
FaultBT681818/01/2026 14:0018/01/2026 22:49 Click reference for more information
FaultBT681518/01/2026 13:4318/01/2026 18:47 Click reference for more information
FaultBT685918/01/2026 13:4318/01/2026 22:40 Click reference for more information
FaultBT681318/01/2026 13:3818/01/2026 13:50 Click reference for more information
FaultBT681018/01/2026 12:5218/01/2026 19:23 Click reference for more information
FaultBT678518/01/2026 10:5318/01/2026 11:09 Click reference for more information
FaultBT676718/01/2026 09:0918/01/2026 09:18 Click reference for more information
FaultBT674418/01/2026 07:2818/01/2026 07:46 Click reference for more information
FaultBT674018/01/2026 06:3718/01/2026 06:57 01670
FaultBT673017/01/2026 23:0019/01/2026 12:12 Click reference for more information
FaultBT658116/01/2026 23:0918/01/2026 01:26 Click reference for more information
FaultBT634716/01/2026 10:4423/01/2026 20:47 Click reference for more information
FaultBT603715/01/2026 13:1118/01/2026 14:07 Click reference for more information
FaultBT600015/01/2026 11:5923/01/2026 09:43 Click reference for more information
FaultBT591015/01/2026 09:0422/01/2026 19:47 Click reference for more information
FaultBT558614/01/2026 10:5518/01/2026 17:16 Click reference for more information
FaultBT521113/01/2026 12:3923/01/2026 17:26 Click reference for more information
FaultBT503413/01/2026 09:2920/01/2026 20:47 Click reference for more information
FaultBT500713/01/2026 08:5121/01/2026 14:50 Click reference for more information
FaultBT499813/01/2026 08:3819/01/2026 17:32 Click reference for more information
FaultBT445612/01/2026 07:2923/01/2026 16:32 Click reference for more information
FaultBT420711/01/2026 12:0921/01/2026 15:59 Click reference for more information
FaultBT342009/01/2026 14:1123/01/2026 20:47 Click reference for more information
FaultBT321609/01/2026 11:0419/01/2026 20:47 Click reference for more information
FaultBT220908/01/2026 14:2721/01/2026 15:49 Click reference for more information
FaultBT138606/01/2026 13:0121/01/2026 17:07 Click reference for more information
FaultBT138506/01/2026 13:0121/01/2026 17:04 Click reference for more information
FaultBT13933726/12/2025 04:5519/01/2026 14:50 Click reference for more information
FaultBT13914425/12/2025 01:1319/01/2026 16:26 Click reference for more information
FaultBT13650314/12/2025 12:2622/01/2026 08:28 Click reference for more information
FaultBT13475109/12/2025 14:3420/01/2026 08:34 Click reference for more information
FaultBT13383806/12/2025 14:5325/01/2026 05:47 Click reference for more information
FaultBT816814/11/2025 12:3522/01/2026 15:09 Click reference for more information
FaultBT791923/10/2025 19:4221/01/2026 17:59 Click reference for more information
FaultBT753822/10/2025 17:4420/01/2026 15:48 Click reference for more information

Skip to site navigation