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Broadband Status

The notices below are from our suppliers, for information about Zen faults and maintenance please view our service alerts. Please note that the fix/update dates and times provided in these notices are estimates and could be subject to change.

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Current/Recent Faults and Maintenance

Type	Reference	Start/Detected	Last Update	Cleared	Area Codes
Fault	BT8891	25/01/2026 09:41	25/01/2026 10:11	25/01/2026 14:42 (estimate)	01697
Fault	BT8855	25/01/2026 07:13	25/01/2026 10:01	25/01/2026 15:00 (estimate)	Click reference for more information
Fault	BT8804	24/01/2026 18:08	24/01/2026 18:16	26/01/2026 18:08 (estimate)	Click reference for more information
Fault	BT8800	24/01/2026 17:08	24/01/2026 23:43	25/01/2026 10:00 (estimate)	01550
Fault	BT8651	24/01/2026 03:13	25/01/2026 10:08	26/01/2026 17:00 (estimate)	01357
Fault	BT8551	23/01/2026 15:37	24/01/2026 14:13	25/01/2026 15:37 (estimate)	Click reference for more information
Fault	BT8424	23/01/2026 11:47	23/01/2026 13:01	05/02/2026 18:30 (estimate)	Click reference for more information
Fault	BT8208	22/01/2026 15:52	23/01/2026 09:18	29/01/2026 17:49 (estimate)	Click reference for more information
Fault	BT8164	22/01/2026 13:56	22/01/2026 15:34	29/01/2026 17:54 (estimate)	Click reference for more information
Fault	BT8118	22/01/2026 12:26	25/01/2026 09:58	02/02/2026 09:21 (estimate)	Click reference for more information
Fault	BT7544	20/01/2026 15:56	23/01/2026 10:59	28/01/2026 16:28 (estimate)	Click reference for more information
Fault	BT7116	19/01/2026 14:20	24/01/2026 09:00	26/01/2026 17:00 (estimate)	Click reference for more information
Fault	BT6961	19/01/2026 09:50	21/01/2026 14:14	26/01/2026 17:00 (estimate)	Click reference for more information
Fault	BT6796	17/01/2026 21:14	21/01/2026 16:44	26/01/2026 17:46 (estimate)	Click reference for more information
Fault	BT6681	17/01/2026 15:45	17/01/2026 16:00	09/02/2026 17:00 (estimate)	Click reference for more information
Fault	BT6652	17/01/2026 11:21	23/01/2026 14:57	03/02/2026 17:00 (estimate)	Click reference for more information
Fault	BT6632	17/01/2026 09:40	22/01/2026 11:38	27/01/2026 08:50 (estimate)	Click reference for more information
Fault	BT6063	15/01/2026 13:54	23/01/2026 07:28	29/01/2026 13:53 (estimate)	Click reference for more information
Fault	BT5189	13/01/2026 11:58	21/01/2026 10:10	26/01/2026 09:18 (estimate)	Click reference for more information
Fault	BT4997	13/01/2026 08:38	24/01/2026 07:46	31/01/2026 16:14 (estimate)	Click reference for more information
Fault	BT4583	12/01/2026 11:10	22/01/2026 09:14	29/01/2026 09:11 (estimate)	Click reference for more information
Fault	BT1515	06/01/2026 18:08	22/01/2026 10:58	02/02/2026 18:00 (estimate)	Click reference for more information
Fault	BT139939	30/12/2025 12:20	23/01/2026 12:48	02/02/2026 12:32 (estimate)	Click reference for more information
Fault	BT138015	19/12/2025 12:24	23/01/2026 06:45	30/01/2026 17:45 (estimate)	Click reference for more information
Fault	BT8872	25/01/2026 08:24	25/01/2026 09:13	25/01/2026 09:13	Click reference for more information
Fault	BT8848	25/01/2026 03:28	25/01/2026 09:53	25/01/2026 09:52	Click reference for more information

Planned Maintenance

Upcoming planned maintenance over the next 7 days

Planned Start	Planned Finish	Reference	Area Codes
27/01/2026 00:05	27/01/2026 06:00	PW1768231856	01296 01442 01462 01494 01525 01582
27/01/2026 23:00	28/01/2026 06:00	PW1768213058	01142 02010 02030 02082 02083 02084 02085 02087 02088 02089
28/01/2026 00:05	28/01/2026 06:00	PW1768220289	01234 01292 01373 01462 01582 01656 01749 01767 01985
29/01/2026 00:01	29/01/2026 05:59	PW1767183059	01522 01526 01673
29/01/2026 00:05	29/01/2026 06:00	PW1768225617	01171 01173 01179 01235 01275 01292 01367 01438 01451 01452 01453 01454 01531 01594 01608 01761 01865 01869 01920 01993
29/01/2026 00:05	29/01/2026 06:00	PW1768225659	01429 01525 01582 01911 01913
29/01/2026 23:00	30/01/2026 06:00	PW1768206953	01142 02010 02030 02082 02083 02084 02085 02087 02088 02089
30/01/2026 00:01	30/01/2026 06:01	PW1768569046	01253 01254 01772
30/01/2026 00:05	30/01/2026 06:00	PW1768232179	01171 01173 01179 01225 01242 01275 01380 01452 01453 01454 01666 01672 01761 01980

Past Faults and Maintenance

Past faults and maintenance over the last 7 days

Type	Reference	Start/Detected	Cleared	Area Codes
Fault	BT8844	25/01/2026 02:57	25/01/2026 03:03	Click reference for more information
Fault	BT8845	25/01/2026 02:54	25/01/2026 03:05	Click reference for more information
Fault	BT8840	25/01/2026 00:15	25/01/2026 01:31	Click reference for more information
Fault	BT8828	24/01/2026 22:22	24/01/2026 22:32	Click reference for more information
Fault	BT8788	24/01/2026 16:41	25/01/2026 03:52	01389
Fault	BT8783	24/01/2026 16:02	24/01/2026 16:24	Click reference for more information
Fault	BT8766	24/01/2026 15:04	24/01/2026 15:16	Click reference for more information
Fault	BT8750	24/01/2026 14:08	24/01/2026 14:24	01670
Fault	BT8697	24/01/2026 11:27	24/01/2026 12:12	Click reference for more information
Fault	BT8680	24/01/2026 09:51	24/01/2026 10:03	Click reference for more information
Fault	BT8729	24/01/2026 09:05	24/01/2026 15:17	Click reference for more information
Fault	BT8646	24/01/2026 02:14	24/01/2026 13:14	Click reference for more information
Fault	BT8641	24/01/2026 00:43	24/01/2026 00:43	01469 01472 01673
Fault	BT8638	24/01/2026 00:26	24/01/2026 00:52	01469 01472 01673
Fault	BT8634	23/01/2026 23:08	24/01/2026 00:23	Click reference for more information
Fault	BT8627	23/01/2026 22:23	23/01/2026 22:49	Click reference for more information
Fault	BT8645	23/01/2026 21:43	25/01/2026 02:06	Click reference for more information
Fault	BT8565	23/01/2026 16:24	23/01/2026 20:47	Click reference for more information
Fault	BT8561	23/01/2026 16:08	23/01/2026 17:57	Click reference for more information
Fault	BT8527	23/01/2026 15:21	23/01/2026 15:39	Click reference for more information
Fault	BT8525	23/01/2026 15:19	23/01/2026 15:36	Click reference for more information
Fault	BT8483	23/01/2026 13:46	23/01/2026 17:27	Click reference for more information
Fault	BT8477	23/01/2026 13:26	23/01/2026 13:45	Click reference for more information
Fault	BT8544	23/01/2026 12:58	23/01/2026 15:46	Click reference for more information
Fault	BT8520	23/01/2026 12:49	23/01/2026 20:45	Click reference for more information
Fault	BT8376	23/01/2026 10:03	23/01/2026 11:04	Click reference for more information
Fault	BT8499	23/01/2026 09:44	25/01/2026 06:32	Click reference for more information
Fault	BT8330	23/01/2026 09:15	23/01/2026 09:31	Click reference for more information
Fault	BT8315	23/01/2026 08:37	23/01/2026 09:25	Click reference for more information
Maintenance	PW596358	23/01/2026 08:30	23/01/2026 16:00	Click reference for more information
Maintenance	PW596230	23/01/2026 08:30	23/01/2026 16:00	Click reference for more information
Maintenance	PW596425	23/01/2026 08:30	23/01/2026 16:00	Click reference for more information
Fault	BT8314	23/01/2026 08:21	23/01/2026 08:34	Click reference for more information
Maintenance	PW596549	23/01/2026 08:00	23/01/2026 17:00	Click reference for more information
Maintenance	PW596551	23/01/2026 08:00	23/01/2026 17:00	Click reference for more information
Fault	BT8303	23/01/2026 07:46	23/01/2026 08:35	Click reference for more information
Fault	BT8289	23/01/2026 05:16	23/01/2026 09:55	01608
Fault	BT8287	23/01/2026 03:20	23/01/2026 03:22	Click reference for more information
Maintenance	PW1767182599	23/01/2026 00:05	23/01/2026 06:00	01141 01142 01143 01235 01280 01295 01608 01865 01869 01872 01908 01909 01993
Maintenance	PW594451	23/01/2026 00:01	23/01/2026 07:00	Click reference for more information
Maintenance	PW595982	23/01/2026 00:01	23/01/2026 06:00	Click reference for more information
Maintenance	PW595631	23/01/2026 00:01	23/01/2026 06:00	Click reference for more information
Maintenance	PW595632	23/01/2026 00:01	23/01/2026 06:00	Click reference for more information
Maintenance	PW596084	23/01/2026 00:01	23/01/2026 07:00	Click reference for more information
Fault	BT8272	22/01/2026 21:59	23/01/2026 10:40	01856
Fault	BT8262	22/01/2026 20:49	23/01/2026 23:45	Click reference for more information
Fault	BT8201	22/01/2026 15:09	22/01/2026 15:14	01535
Fault	BT8198	22/01/2026 15:06	22/01/2026 18:43	Click reference for more information
Fault	BT8193	22/01/2026 15:01	22/01/2026 16:21	Click reference for more information
Fault	BT8180	22/01/2026 14:23	22/01/2026 14:26	01273
Fault	BT8271	22/01/2026 13:47	23/01/2026 18:33	Click reference for more information
Fault	BT8141	22/01/2026 12:52	24/01/2026 17:47	Click reference for more information
Fault	BT8076	22/01/2026 11:22	22/01/2026 11:35	01273
Fault	BT8044	22/01/2026 10:33	23/01/2026 06:09	Click reference for more information
Fault	BT8032	22/01/2026 10:19	22/01/2026 10:35	Click reference for more information
Fault	BT8052	22/01/2026 10:07	22/01/2026 11:15	Click reference for more information
Maintenance	PW596413	22/01/2026 08:30	22/01/2026 16:00	Click reference for more information
Fault	BT7975	22/01/2026 01:11	22/01/2026 12:01	Click reference for more information
Maintenance	PW595782	22/01/2026 01:00	22/01/2026 06:00	Click reference for more information
Maintenance	PW595783	22/01/2026 01:00	22/01/2026 06:00	Click reference for more information
Maintenance	PW595784	22/01/2026 01:00	22/01/2026 06:00	Click reference for more information
Fault	BT7982	22/01/2026 00:07	22/01/2026 05:16	Click reference for more information
Maintenance	PW1767109800	22/01/2026 00:05	22/01/2026 06:00	01141 01142 01143 01226 01246 01522 01526 01673 01909
Maintenance	PW1765447480	22/01/2026 00:01	22/01/2026 05:59	01324 01395 01786
Maintenance	PW596307	22/01/2026 00:01	22/01/2026 07:00	Click reference for more information
Maintenance	PW594448	22/01/2026 00:01	22/01/2026 07:00	Click reference for more information
Maintenance	PW594450	22/01/2026 00:01	22/01/2026 07:00	Click reference for more information
Maintenance	PW595630	22/01/2026 00:01	22/01/2026 06:00	Click reference for more information
Fault	BT7954	21/01/2026 21:54	22/01/2026 03:55	Click reference for more information
Fault	BT7950	21/01/2026 20:45	21/01/2026 23:00	Click reference for more information
Fault	BT7890	21/01/2026 16:24	21/01/2026 21:20	Click reference for more information
Fault	BT7889	21/01/2026 16:22	21/01/2026 21:18	Click reference for more information
Fault	BT7837	21/01/2026 14:42	21/01/2026 15:43	Click reference for more information
Fault	BT7823	21/01/2026 14:22	23/01/2026 23:00	Click reference for more information
Fault	BT7833	21/01/2026 14:22	23/01/2026 22:59	Click reference for more information
Fault	BT7927	21/01/2026 14:08	22/01/2026 00:25	Click reference for more information
Fault	BT7817	21/01/2026 14:05	21/01/2026 21:58	Click reference for more information
Fault	BT7807	21/01/2026 13:44	21/01/2026 13:52	Click reference for more information
Fault	BT7804	21/01/2026 13:27	22/01/2026 14:15	Click reference for more information
Fault	BT7773	21/01/2026 12:15	21/01/2026 12:24	01670
Fault	BT7749	21/01/2026 11:34	22/01/2026 03:01	Click reference for more information
Fault	BT7745	21/01/2026 11:29	21/01/2026 11:45	Click reference for more information
Fault	BT7741	21/01/2026 11:17	21/01/2026 11:19	02083
Fault	BT7734	21/01/2026 11:11	21/01/2026 16:59	01224
Fault	BT7907	21/01/2026 10:42	21/01/2026 18:39	Click reference for more information
Fault	BT7716	21/01/2026 10:40	21/01/2026 14:35	01903
Fault	BT7681	21/01/2026 10:00	21/01/2026 13:34	Click reference for more information
Maintenance	PW596356	21/01/2026 08:30	21/01/2026 16:00	Click reference for more information
Fault	BT7643	21/01/2026 08:07	21/01/2026 09:27	Click reference for more information
Fault	BT7632	21/01/2026 02:24	21/01/2026 08:51	Click reference for more information
Maintenance	PW1767109757	21/01/2026 00:05	21/01/2026 06:00	01246
Maintenance	PW594447	21/01/2026 00:01	21/01/2026 07:00	Click reference for more information
Maintenance	PW595465	21/01/2026 00:01	21/01/2026 06:00	Click reference for more information
Maintenance	PW595469	21/01/2026 00:01	21/01/2026 06:00	Click reference for more information
Maintenance	PW595959	21/01/2026 00:01	21/01/2026 06:00	Click reference for more information
Maintenance	PW595467	21/01/2026 00:01	21/01/2026 06:00	Click reference for more information
Maintenance	PW595801	21/01/2026 00:01	21/01/2026 06:00	Click reference for more information
Maintenance	PW596082	21/01/2026 00:01	21/01/2026 07:00	Click reference for more information
Maintenance	PW596102	21/01/2026 00:01	21/01/2026 07:00	Click reference for more information
Fault	BT7597	20/01/2026 20:55	20/01/2026 22:09	Click reference for more information
Fault	BT7593	20/01/2026 20:17	20/01/2026 22:01	01342
Fault	BT7519	20/01/2026 15:03	20/01/2026 17:45	Click reference for more information
Fault	BT7510	20/01/2026 14:47	20/01/2026 15:04	Click reference for more information
Fault	BT7402	20/01/2026 12:15	20/01/2026 15:30	Click reference for more information
Fault	BT7392	20/01/2026 12:01	20/01/2026 12:20	Click reference for more information
Fault	BT7387	20/01/2026 11:57	20/01/2026 14:13	Click reference for more information
Fault	BT7347	20/01/2026 11:07	20/01/2026 15:31	Click reference for more information
Fault	BT7334	20/01/2026 10:55	20/01/2026 11:36	Click reference for more information
Fault	BT7342	20/01/2026 10:45	20/01/2026 15:01	Click reference for more information
Fault	BT7306	20/01/2026 10:13	20/01/2026 19:05	Click reference for more information
Maintenance	PW596355	20/01/2026 08:30	20/01/2026 16:00	Click reference for more information
Fault	BT7248	20/01/2026 07:09	20/01/2026 07:48	Click reference for more information
Maintenance	PW1767109395	20/01/2026 00:05	20/01/2026 06:00	01454 01903 02392
Maintenance	PW596081	20/01/2026 00:01	20/01/2026 07:00	Click reference for more information
Maintenance	PW596289	20/01/2026 00:01	20/01/2026 06:00	Click reference for more information
Fault	BT7218	19/01/2026 23:48	21/01/2026 04:54	01367
Fault	BT7214	19/01/2026 20:28	20/01/2026 06:16	Click reference for more information
Fault	BT7197	19/01/2026 18:15	19/01/2026 22:32	Click reference for more information
Fault	BT7176	19/01/2026 17:17	19/01/2026 17:46	Click reference for more information
Fault	BT7172	19/01/2026 16:39	19/01/2026 16:43	Click reference for more information
Fault	BT7166	19/01/2026 16:27	21/01/2026 15:45	Click reference for more information
Fault	BT7151	19/01/2026 15:50	20/01/2026 11:33	Click reference for more information
Fault	BT7133	19/01/2026 15:13	20/01/2026 17:16	Click reference for more information
Fault	BT7085	19/01/2026 13:29	19/01/2026 19:31	Click reference for more information
Fault	BT7067	19/01/2026 13:03	19/01/2026 13:17	Click reference for more information
Fault	BT7055	19/01/2026 12:37	19/01/2026 12:49	Click reference for more information
Fault	BT7042	19/01/2026 12:13	20/01/2026 08:11	Click reference for more information
Fault	BT6992	19/01/2026 10:37	19/01/2026 14:35	Click reference for more information
Fault	BT6989	19/01/2026 10:35	22/01/2026 08:41	Click reference for more information
Fault	BT6997	19/01/2026 10:32	19/01/2026 16:16	Click reference for more information
Fault	BT6980	19/01/2026 10:23	19/01/2026 10:53	Click reference for more information
Fault	BT6957	19/01/2026 09:45	19/01/2026 10:48	Click reference for more information
Fault	BT6945	19/01/2026 09:12	19/01/2026 18:47	Click reference for more information
Fault	BT6937	19/01/2026 09:02	19/01/2026 17:15	Click reference for more information
Fault	BT6935	19/01/2026 08:59	19/01/2026 09:23	Click reference for more information
Fault	BT6925	19/01/2026 08:45	19/01/2026 09:06	Click reference for more information
Fault	BT6923	19/01/2026 08:38	19/01/2026 13:49	Click reference for more information
Maintenance	PW596223	19/01/2026 08:30	19/01/2026 16:00	Click reference for more information
Fault	BT6913	19/01/2026 08:22	19/01/2026 09:45	Click reference for more information
Fault	BT6888	19/01/2026 02:04	23/01/2026 19:27	Click reference for more information
Fault	BT6890	19/01/2026 01:53	23/01/2026 06:45	01406
Maintenance	PW1767109363	19/01/2026 00:05	19/01/2026 06:00	01189 01243 01270 01273 01420 01444 01730 01798 01903 01962
Fault	BT6863	18/01/2026 20:52	18/01/2026 21:11	Click reference for more information
Fault	BT6818	18/01/2026 14:00	18/01/2026 22:49	Click reference for more information
Fault	BT6815	18/01/2026 13:43	18/01/2026 18:47	Click reference for more information
Fault	BT6859	18/01/2026 13:43	18/01/2026 22:40	Click reference for more information
Fault	BT6813	18/01/2026 13:38	18/01/2026 13:50	Click reference for more information
Fault	BT6810	18/01/2026 12:52	18/01/2026 19:23	Click reference for more information
Fault	BT6785	18/01/2026 10:53	18/01/2026 11:09	Click reference for more information
Fault	BT6767	18/01/2026 09:09	18/01/2026 09:18	Click reference for more information
Fault	BT6744	18/01/2026 07:28	18/01/2026 07:46	Click reference for more information
Fault	BT6740	18/01/2026 06:37	18/01/2026 06:57	01670
Fault	BT6730	17/01/2026 23:00	19/01/2026 12:12	Click reference for more information
Fault	BT6581	16/01/2026 23:09	18/01/2026 01:26	Click reference for more information
Fault	BT6347	16/01/2026 10:44	23/01/2026 20:47	Click reference for more information
Fault	BT6037	15/01/2026 13:11	18/01/2026 14:07	Click reference for more information
Fault	BT6000	15/01/2026 11:59	23/01/2026 09:43	Click reference for more information
Fault	BT5910	15/01/2026 09:04	22/01/2026 19:47	Click reference for more information
Fault	BT5586	14/01/2026 10:55	18/01/2026 17:16	Click reference for more information
Fault	BT5211	13/01/2026 12:39	23/01/2026 17:26	Click reference for more information
Fault	BT5034	13/01/2026 09:29	20/01/2026 20:47	Click reference for more information
Fault	BT5007	13/01/2026 08:51	21/01/2026 14:50	Click reference for more information
Fault	BT4998	13/01/2026 08:38	19/01/2026 17:32	Click reference for more information
Fault	BT4456	12/01/2026 07:29	23/01/2026 16:32	Click reference for more information
Fault	BT4207	11/01/2026 12:09	21/01/2026 15:59	Click reference for more information
Fault	BT3420	09/01/2026 14:11	23/01/2026 20:47	Click reference for more information
Fault	BT3216	09/01/2026 11:04	19/01/2026 20:47	Click reference for more information
Fault	BT2209	08/01/2026 14:27	21/01/2026 15:49	Click reference for more information
Fault	BT1386	06/01/2026 13:01	21/01/2026 17:07	Click reference for more information
Fault	BT1385	06/01/2026 13:01	21/01/2026 17:04	Click reference for more information
Fault	BT139337	26/12/2025 04:55	19/01/2026 14:50	Click reference for more information
Fault	BT139144	25/12/2025 01:13	19/01/2026 16:26	Click reference for more information
Fault	BT136503	14/12/2025 12:26	22/01/2026 08:28	Click reference for more information
Fault	BT134751	09/12/2025 14:34	20/01/2026 08:34	Click reference for more information
Fault	BT133838	06/12/2025 14:53	25/01/2026 05:47	Click reference for more information
Fault	BT8168	14/11/2025 12:35	22/01/2026 15:09	Click reference for more information
Fault	BT7919	23/10/2025 19:42	21/01/2026 17:59	Click reference for more information
Fault	BT7538	22/10/2025 17:44	20/01/2026 15:48	Click reference for more information

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