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Broadband Status

The notices below are from our suppliers, for information about Zen faults and maintenance please view our service alerts. Please note that the fix/update dates and times provided in these notices are estimates and could be subject to change.

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Current/Recent Faults and Maintenance

Type	Reference	Start/Detected	Last Update	Cleared	Area Codes
Maintenance	PW597519	18/02/2026 08:30	N/A	18/02/2026 17:00 (estimate)	Click reference for more information
Maintenance	PW597357	18/02/2026 08:30	N/A	18/02/2026 17:00 (estimate)	Click reference for more information
Maintenance	PW597410	18/02/2026 08:30	N/A	18/02/2026 16:00 (estimate)	Click reference for more information
Fault	BT16474	17/02/2026 16:32	17/02/2026 19:24	18/02/2026 16:32 (estimate)	01785
Fault	BT16290	17/02/2026 10:42	17/02/2026 13:13	27/02/2026 10:39 (estimate)	Click reference for more information
Fault	BT16209	17/02/2026 07:21	18/02/2026 06:44	23/02/2026 08:56 (estimate)	Click reference for more information
Fault	BT16130	16/02/2026 16:20	18/02/2026 09:32	27/02/2026 09:26 (estimate)	Click reference for more information
Fault	BT15890	16/02/2026 09:12	16/02/2026 09:31	23/02/2026 17:00 (estimate)	Click reference for more information
Fault	BT15529	14/02/2026 15:46	17/02/2026 11:33	27/02/2026 09:04 (estimate)	Click reference for more information
Fault	BT15115	13/02/2026 09:57	16/02/2026 15:51	20/02/2026 00:00 (estimate)	Click reference for more information
Fault	BT14858	12/02/2026 13:34	17/02/2026 10:24	25/02/2026 18:24 (estimate)	Click reference for more information
Fault	BT14219	11/02/2026 10:56	12/02/2026 07:51	20/02/2026 08:01 (estimate)	Click reference for more information
Fault	BT14220	11/02/2026 10:56	12/02/2026 07:49	20/02/2026 08:01 (estimate)	Click reference for more information
Fault	BT13958	10/02/2026 13:57	18/02/2026 07:35	20/02/2026 08:56 (estimate)	Click reference for more information
Fault	BT13677	09/02/2026 15:00	16/02/2026 07:58	05/03/2026 07:58 (estimate)	Click reference for more information
Fault	BT12817	05/02/2026 16:54	13/02/2026 08:30	19/02/2026 08:29 (estimate)	Click reference for more information
Fault	BT12689	05/02/2026 12:41	17/02/2026 09:25	23/02/2026 09:24 (estimate)	Click reference for more information
Fault	BT12556	05/02/2026 08:42	16/02/2026 13:02	26/02/2026 12:49 (estimate)	Click reference for more information
Fault	BT12150	04/02/2026 09:55	18/02/2026 08:47	23/02/2026 13:39 (estimate)	Click reference for more information
Fault	BT10860	30/01/2026 07:12	16/02/2026 16:20	20/02/2026 17:47 (estimate)	Click reference for more information
Fault	BT10657	29/01/2026 13:54	12/02/2026 10:27	19/02/2026 06:13 (estimate)	Click reference for more information
Fault	BT9528	27/01/2026 10:25	17/02/2026 07:45	20/02/2026 11:50 (estimate)	Click reference for more information
Fault	BT9193	26/01/2026 13:55	16/02/2026 14:37	20/02/2026 17:08 (estimate)	Click reference for more information
Fault	BT9041	26/01/2026 09:30	17/02/2026 10:16	23/02/2026 09:44 (estimate)	Click reference for more information
Maintenance	PW1768573747	18/02/2026 00:01	N/A	18/02/2026 08:00	01363 01611 01612 01614 01616 01617 01618 01619

Planned Maintenance

Upcoming planned maintenance over the next 7 days

Planned Start	Planned Finish	Reference	Area Codes
19/02/2026 00:05	19/02/2026 06:00	PW1769612705	01244 01248 01299 01407 01544 01562 01584 01630 01650 01752 01782 01785 01829 01886 01889 01970 01974 01978
19/02/2026 00:05	19/02/2026 06:00	PW1769613332	01527 01562 01905 02030 02032 02033 02070 02071 02072 02073 02074 02075 02076 02077 02078 02079
20/02/2026 00:01	20/02/2026 01:01	PW1771253980	01279 01371 01621 01799
20/02/2026 00:05	20/02/2026 06:00	PW1769509386	01732
20/02/2026 00:05	20/02/2026 06:00	PW1769613392	01244 01531 01594 01600 01694 01743 01745 01829 01939 01948 01952 01978 01989
20/02/2026 00:05	20/02/2026 06:00	PW1769613479	01244 01299 01352 01584 01588 01686 01694 01745 01885 01938
23/02/2026 00:05	23/02/2026 06:00	PW1770283555	01442 01462 01582 01656
23/02/2026 00:05	23/02/2026 06:00	PW1770643825	01287 01912 01914
23/02/2026 00:05	23/02/2026 06:00	PW1770651131	01287 01912 01914
24/02/2026 00:05	24/02/2026 06:00	PW1770117404	01767
25/02/2026 00:00	25/02/2026 05:00	PW1768799118	01267 01915

Past Faults and Maintenance

Past faults and maintenance over the last 7 days

Type	Reference	Start/Detected	Cleared	Area Codes
Maintenance	PW1769509300	18/02/2026 00:05	18/02/2026 06:00	01643 01889 02010 02011 02030 02032 02033 02035 02070 02071 02072 02073 02074 02075 02077 02078 02081 02082 02083 02084 02085 02087 02088 02089
Maintenance	PW1769612541	18/02/2026 00:05	18/02/2026 06:00	02030 02031 02032 02033 02034 02035 02036 02070 02071 02072 02073 02074 02075 02076 02077 02078 02079 02080 02084 02085 02087
Maintenance	PW596516	18/02/2026 00:01	18/02/2026 07:00	Click reference for more information
Maintenance	PW596059	18/02/2026 00:01	18/02/2026 07:00	Click reference for more information
Maintenance	PW597324	18/02/2026 00:01	18/02/2026 06:00	Click reference for more information
Maintenance	PW596790	18/02/2026 00:00	18/02/2026 07:00	Click reference for more information
Fault	BT16498	17/02/2026 21:44	17/02/2026 22:04	Click reference for more information
Fault	BT16495	17/02/2026 21:41	18/02/2026 06:47	Click reference for more information
Fault	BT16470	17/02/2026 18:06	17/02/2026 18:53	Click reference for more information
Fault	BT16469	17/02/2026 17:58	17/02/2026 18:12	01633
Fault	BT16454	17/02/2026 16:23	17/02/2026 16:29	01692
Fault	BT16400	17/02/2026 14:17	17/02/2026 14:51	Click reference for more information
Fault	BT16390	17/02/2026 13:55	18/02/2026 04:05	Click reference for more information
Fault	BT16318	17/02/2026 11:22	17/02/2026 16:15	Click reference for more information
Fault	BT16285	17/02/2026 10:35	17/02/2026 11:00	Click reference for more information
Maintenance	PW597307	17/02/2026 08:30	17/02/2026 17:00	Click reference for more information
Maintenance	PW597359	17/02/2026 08:30	17/02/2026 17:00	Click reference for more information
Maintenance	PW597356	17/02/2026 08:30	17/02/2026 17:00	Click reference for more information
Fault	BT16212	17/02/2026 07:51	18/02/2026 01:54	01728
Fault	BT16268	17/02/2026 04:41	17/02/2026 19:53	Click reference for more information
Maintenance	PW1769611554	17/02/2026 00:05	17/02/2026 06:00	01252 01276 01392 01428 01483 01488 01503 01635
Maintenance	PW596789	17/02/2026 00:01	17/02/2026 07:00	Click reference for more information
Maintenance	PW597328	17/02/2026 00:01	17/02/2026 06:00	Click reference for more information
Maintenance	PW597323	17/02/2026 00:01	17/02/2026 06:00	Click reference for more information
Maintenance	PW597325	17/02/2026 00:01	17/02/2026 06:00	Click reference for more information
Maintenance	PW597329	17/02/2026 00:01	17/02/2026 06:00	Click reference for more information
Fault	BT16173	16/02/2026 21:27	17/02/2026 05:25	Click reference for more information
Fault	BT16163	16/02/2026 20:37	16/02/2026 22:59	Click reference for more information
Fault	BT16147	16/02/2026 18:31	16/02/2026 18:46	Click reference for more information
Fault	BT16146	16/02/2026 18:10	16/02/2026 18:15	Click reference for more information
Fault	BT16143	16/02/2026 17:40	16/02/2026 17:42	01728
Fault	BT16116	16/02/2026 15:30	16/02/2026 15:46	Click reference for more information
Fault	BT16080	16/02/2026 14:53	16/02/2026 15:10	01346
Fault	BT16060	16/02/2026 14:10	16/02/2026 16:18	Click reference for more information
Fault	BT16049	16/02/2026 14:00	16/02/2026 16:20	Click reference for more information
Fault	BT16035	16/02/2026 13:48	16/02/2026 14:05	Click reference for more information
Maintenance	PW597429	16/02/2026 11:30	16/02/2026 17:00	Click reference for more information
Fault	BT15915	16/02/2026 10:07	16/02/2026 10:18	Click reference for more information
Maintenance	PW597333	16/02/2026 08:30	16/02/2026 17:00	Click reference for more information
Fault	BT15869	16/02/2026 07:10	16/02/2026 07:45	Click reference for more information
Maintenance	PW1769509242	16/02/2026 00:05	16/02/2026 06:00	01158 01159 01245 01376 01484 01513 01515 01518 01621
Maintenance	PW1769530527	16/02/2026 00:05	16/02/2026 06:00	01183 01189 01252 01256 01344 01403 01483 01628
Maintenance	PW1769531206	16/02/2026 00:05	16/02/2026 06:00	01252 01256 01270 01297 01344 01420 01428 01483 01962 02911 02920
Fault	BT15803	15/02/2026 18:27	15/02/2026 19:25	Click reference for more information
Fault	BT15794	15/02/2026 17:13	16/02/2026 06:00	02476
Fault	BT15793	15/02/2026 17:08	15/02/2026 19:15	Click reference for more information
Fault	BT15785	15/02/2026 16:17	15/02/2026 16:43	Click reference for more information
Fault	BT15781	15/02/2026 15:41	15/02/2026 17:43	Click reference for more information
Fault	BT15763	15/02/2026 12:23	15/02/2026 12:43	Click reference for more information
Fault	BT15725	15/02/2026 08:30	15/02/2026 10:30	Click reference for more information
Fault	BT15704	15/02/2026 04:40	15/02/2026 07:24	01312 01316 01620 01875
Fault	BT15631	15/02/2026 01:34	15/02/2026 02:14	Click reference for more information
Fault	BT15616	15/02/2026 01:28	15/02/2026 02:14	Click reference for more information
Fault	BT15617	15/02/2026 01:28	15/02/2026 02:14	Click reference for more information
Fault	BT15619	15/02/2026 01:28	15/02/2026 02:17	Click reference for more information
Fault	BT15620	15/02/2026 01:28	15/02/2026 02:08	Click reference for more information
Fault	BT15623	15/02/2026 01:28	15/02/2026 02:16	Click reference for more information
Fault	BT15586	14/02/2026 21:25	14/02/2026 23:05	Click reference for more information
Fault	BT15560	14/02/2026 19:32	14/02/2026 19:45	Click reference for more information
Fault	BT15552	14/02/2026 18:39	14/02/2026 18:40	Click reference for more information
Fault	BT15550	14/02/2026 18:33	14/02/2026 18:47	Click reference for more information
Fault	BT15538	14/02/2026 16:41	14/02/2026 17:20	Click reference for more information
Fault	BT15530	14/02/2026 15:53	14/02/2026 16:24	Click reference for more information
Fault	BT15526	14/02/2026 15:13	14/02/2026 16:04	Click reference for more information
Fault	BT15525	14/02/2026 15:05	14/02/2026 16:37	Click reference for more information
Fault	BT15492	14/02/2026 11:48	14/02/2026 13:00	Click reference for more information
Fault	BT15475	14/02/2026 10:22	14/02/2026 13:58	Click reference for more information
Fault	BT15473	14/02/2026 10:06	14/02/2026 10:36	Click reference for more information
Fault	BT15470	14/02/2026 09:47	14/02/2026 10:01	Click reference for more information
Fault	BT15467	14/02/2026 09:24	14/02/2026 19:02	Click reference for more information
Fault	BT15446	14/02/2026 07:53	14/02/2026 18:39	Click reference for more information
Fault	BT15423	14/02/2026 03:23	14/02/2026 21:00	02476
Fault	BT15414	14/02/2026 01:01	14/02/2026 01:26	01438 01707
Fault	BT15416	14/02/2026 01:01	14/02/2026 01:01	01438 01707 01727 01763 01923 02074 02082 02083 02085 02089
Fault	BT15409	14/02/2026 00:00	14/02/2026 01:23	Click reference for more information
Fault	BT15394	13/02/2026 21:26	14/02/2026 13:29	Click reference for more information
Fault	BT15333	13/02/2026 16:18	17/02/2026 05:07	02079
Fault	BT15313	13/02/2026 15:24	13/02/2026 15:34	Click reference for more information
Fault	BT15298	13/02/2026 14:31	14/02/2026 03:54	Click reference for more information
Fault	BT15271	13/02/2026 13:40	13/02/2026 16:27	Click reference for more information
Fault	BT15276	13/02/2026 13:40	13/02/2026 15:29	Click reference for more information
Fault	BT15260	13/02/2026 13:30	13/02/2026 14:03	Click reference for more information
Fault	BT15254	13/02/2026 13:29	13/02/2026 16:23	Click reference for more information
Fault	BT15261	13/02/2026 13:29	13/02/2026 14:03	Click reference for more information
Fault	BT15262	13/02/2026 13:29	13/02/2026 16:27	Click reference for more information
Fault	BT15258	13/02/2026 13:29	13/02/2026 16:29	Click reference for more information
Fault	BT15252	13/02/2026 13:21	13/02/2026 15:29	01661 01914 01916
Fault	BT15224	13/02/2026 12:29	13/02/2026 12:46	Click reference for more information
Fault	BT15241	13/02/2026 12:29	13/02/2026 13:41	Click reference for more information
Fault	BT15186	13/02/2026 11:40	13/02/2026 14:08	Click reference for more information
Fault	BT15151	13/02/2026 10:57	13/02/2026 11:27	Click reference for more information
Fault	BT15149	13/02/2026 10:55	13/02/2026 11:10	Click reference for more information
Fault	BT15147	13/02/2026 10:49	13/02/2026 11:04	Click reference for more information
Fault	BT15141	13/02/2026 10:37	13/02/2026 13:39	Click reference for more information
Fault	BT15145	13/02/2026 10:34	13/02/2026 10:47	Click reference for more information
Fault	BT15127	13/02/2026 10:23	13/02/2026 11:01	Click reference for more information
Fault	BT15122	13/02/2026 10:11	13/02/2026 10:22	Click reference for more information
Fault	BT15100	13/02/2026 09:23	13/02/2026 09:43	Click reference for more information
Maintenance	PW597272	13/02/2026 08:30	13/02/2026 17:00	Click reference for more information
Maintenance	PW597218	13/02/2026 08:30	13/02/2026 17:00	Click reference for more information
Maintenance	PW597274	13/02/2026 08:30	13/02/2026 17:00	Click reference for more information
Maintenance	PW597211	13/02/2026 08:30	13/02/2026 17:00	Click reference for more information
Maintenance	PW597080	13/02/2026 01:00	13/02/2026 06:00	Click reference for more information
Maintenance	PW1769444176	13/02/2026 00:05	13/02/2026 06:00	01792
Maintenance	PW596577	13/02/2026 00:01	13/02/2026 07:00	Click reference for more information
Maintenance	PW597082	13/02/2026 00:01	13/02/2026 06:00	Click reference for more information
Maintenance	PW597129	13/02/2026 00:01	13/02/2026 06:00	Click reference for more information
Maintenance	PW597132	13/02/2026 00:01	13/02/2026 06:00	Click reference for more information
Fault	BT15007	12/02/2026 20:24	12/02/2026 20:39	Click reference for more information
Fault	BT15001	12/02/2026 19:44	12/02/2026 19:59	Click reference for more information
Fault	BT14958	12/02/2026 16:38	12/02/2026 16:47	Click reference for more information
Fault	BT14885	12/02/2026 14:14	12/02/2026 14:35	Click reference for more information
Fault	BT14954	12/02/2026 12:43	14/02/2026 03:47	Click reference for more information
Fault	BT14803	12/02/2026 12:12	13/02/2026 10:27	Click reference for more information
Fault	BT14801	12/02/2026 12:10	12/02/2026 13:04	Click reference for more information
Fault	BT14798	12/02/2026 12:09	12/02/2026 12:51	Click reference for more information
Fault	BT14739	12/02/2026 11:05	12/02/2026 12:12	Click reference for more information
Fault	BT14853	12/02/2026 10:10	12/02/2026 16:41	Click reference for more information
Fault	BT14756	12/02/2026 10:01	12/02/2026 17:17	Click reference for more information
Fault	BT14685	12/02/2026 08:42	12/02/2026 08:53	Click reference for more information
Fault	BT14677	12/02/2026 07:40	13/02/2026 02:45	02476
Fault	BT14534	12/02/2026 01:57	12/02/2026 03:24	Click reference for more information
Fault	BT14483	12/02/2026 00:22	12/02/2026 00:32	Click reference for more information
Maintenance	PW1769012365	12/02/2026 00:05	12/02/2026 06:00	01308 01722 01725 01794 01962 01980 01985
Maintenance	PW1769176398	12/02/2026 00:05	12/02/2026 06:00	01291 01443 01594 01600 01633 01981
Maintenance	PW596575	12/02/2026 00:01	12/02/2026 07:00	Click reference for more information
Maintenance	PW595805	12/02/2026 00:01	12/02/2026 07:00	Click reference for more information
Maintenance	PW596327	12/02/2026 00:01	12/02/2026 06:00	Click reference for more information
Maintenance	PW596570	12/02/2026 00:01	12/02/2026 06:00	Click reference for more information
Maintenance	PW595037	12/02/2026 00:01	12/02/2026 07:00	Click reference for more information
Fault	BT14441	11/02/2026 20:29	11/02/2026 20:56	01437
Fault	BT14440	11/02/2026 20:19	11/02/2026 20:30	Click reference for more information
Fault	BT14425	11/02/2026 19:17	11/02/2026 19:19	02079
Fault	BT14423	11/02/2026 19:02	12/02/2026 14:50	Click reference for more information
Fault	BT14459	11/02/2026 18:59	12/02/2026 03:01	Click reference for more information
Fault	BT14355	11/02/2026 14:56	11/02/2026 15:22	Click reference for more information
Fault	BT14354	11/02/2026 14:49	11/02/2026 18:15	Click reference for more information
Fault	BT14331	11/02/2026 14:27	11/02/2026 14:37	Click reference for more information
Fault	BT14286	11/02/2026 12:49	11/02/2026 13:03	Click reference for more information
Fault	BT14379	11/02/2026 12:30	11/02/2026 17:40	Click reference for more information
Fault	BT15085	11/02/2026 12:16	13/02/2026 11:54	Click reference for more information
Fault	BT14262	11/02/2026 12:14	11/02/2026 12:52	Click reference for more information
Fault	BT14241	11/02/2026 11:32	16/02/2026 12:29	Click reference for more information
Fault	BT14209	11/02/2026 10:36	11/02/2026 11:05	Click reference for more information
Maintenance	PW597203	11/02/2026 10:30	11/02/2026 17:00	Click reference for more information
Fault	BT14189	11/02/2026 09:59	12/02/2026 05:00	02476
Fault	BT14181	11/02/2026 09:54	11/02/2026 10:19	Click reference for more information
Fault	BT14123	11/02/2026 00:08	11/02/2026 01:38	Click reference for more information
Fault	BT14124	11/02/2026 00:08	11/02/2026 09:49	Click reference for more information
Maintenance	PW1769100570	11/02/2026 00:05	11/02/2026 06:00	01288 01291 01446 01594 01600 01633 02911 02920
Maintenance	PW1769157267	11/02/2026 00:05	11/02/2026 06:00	02011 02030 02031 02032 02033 02035 02070 02071 02072 02073 02074 02075 02076 02077 02078 02079 02081
Maintenance	PW1769157896	11/02/2026 00:05	11/02/2026 06:00	02030 02032 02033 02070 02071 02072 02073 02074 02075 02076 02077 02078 02079
Maintenance	PW583484	11/02/2026 00:01	11/02/2026 06:00	Click reference for more information
Maintenance	PW596573	11/02/2026 00:01	11/02/2026 07:00	Click reference for more information
Maintenance	PW595031	11/02/2026 00:01	11/02/2026 07:00	Click reference for more information
Maintenance	PW596568	11/02/2026 00:01	11/02/2026 06:00	Click reference for more information
Maintenance	PW596574	11/02/2026 00:01	11/02/2026 06:00	Click reference for more information
Fault	BT14113	10/02/2026 17:14	11/02/2026 15:33	Click reference for more information
Fault	BT14012	10/02/2026 13:55	13/02/2026 13:46	Click reference for more information
Fault	BT13814	10/02/2026 09:31	11/02/2026 16:03	Click reference for more information
Fault	BT13640	09/02/2026 13:24	17/02/2026 09:33	Click reference for more information
Fault	BT13557	09/02/2026 10:07	12/02/2026 16:42	Click reference for more information
Fault	BT13519	09/02/2026 08:32	13/02/2026 19:42	Click reference for more information
Fault	BT13508	09/02/2026 07:22	17/02/2026 18:34	Click reference for more information
Fault	BT13415	08/02/2026 14:23	17/02/2026 16:07	Click reference for more information
Fault	BT13290	07/02/2026 14:27	12/02/2026 10:33	Click reference for more information
Fault	BT13137	06/02/2026 17:38	14/02/2026 12:25	Click reference for more information
Fault	BT15417	06/02/2026 13:20	14/02/2026 02:08	Click reference for more information
Fault	BT13033	06/02/2026 12:26	12/02/2026 14:02	Click reference for more information
Fault	BT12743	05/02/2026 13:49	12/02/2026 10:12	Click reference for more information
Fault	BT12626	05/02/2026 10:51	13/02/2026 16:55	Click reference for more information
Fault	BT12560	05/02/2026 08:50	16/02/2026 16:01	Click reference for more information
Fault	BT12526	05/02/2026 07:41	12/02/2026 14:48	Click reference for more information
Fault	BT12370	04/02/2026 16:11	11/02/2026 20:47	Click reference for more information
Fault	BT10775	29/01/2026 18:06	11/02/2026 13:24	Click reference for more information
Fault	BT10617	29/01/2026 12:34	11/02/2026 09:05	Click reference for more information
Fault	BT9643	27/01/2026 11:56	16/02/2026 11:04	Click reference for more information
Fault	BT9457	27/01/2026 08:24	11/02/2026 15:56	Click reference for more information
Fault	BT4583	12/01/2026 11:10	16/02/2026 13:01	Click reference for more information
Fault	BT138015	19/12/2025 12:24	15/02/2026 16:47	Click reference for more information
Fault	BT125637	06/11/2025 13:29	12/02/2026 05:15	Click reference for more information

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