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Broadband Status

The notices below are from our suppliers, for information about Zen faults and maintenance please view our service alerts. Please note that the fix/update dates and times provided in these notices are estimates and could be subject to change.

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Current/Recent Faults and Maintenance

Type	Reference	Start/Detected	Last Update	Cleared	Area Codes
Fault	BT65578	26/07/2024 23:01	26/07/2024 23:16	28/07/2024 23:01 (estimate)	Click reference for more information
Fault	BT65483	26/07/2024 16:28	27/07/2024 06:50	28/07/2024 16:28 (estimate)	Click reference for more information
Fault	BT65329	26/07/2024 11:15	27/07/2024 06:40	30/07/2024 11:15 (estimate)	Click reference for more information
Fault	BT65243	26/07/2024 09:22	26/07/2024 15:37	02/08/2024 17:00 (estimate)	Click reference for more information
Fault	BT65128	25/07/2024 19:57	26/07/2024 12:16	01/08/2024 19:45 (estimate)	Click reference for more information
Fault	BT64859	25/07/2024 09:05	26/07/2024 12:10	02/08/2024 17:00 (estimate)	Click reference for more information
Fault	BT64754	24/07/2024 18:18	25/07/2024 13:34	29/07/2024 13:33 (estimate)	Click reference for more information
Fault	BT64016	22/07/2024 20:57	23/07/2024 13:30	29/07/2024 20:54 (estimate)	Click reference for more information
Fault	BT63871	22/07/2024 12:52	22/07/2024 13:13	27/07/2024 12:00 (estimate)	01642
Fault	BT61424	16/07/2024 15:44	26/07/2024 15:41	09/08/2024 17:05 (estimate)	Click reference for more information
Fault	BT55902	06/07/2024 10:08	25/07/2024 10:05	02/08/2024 17:00 (estimate)	Click reference for more information

Planned Maintenance

Upcoming planned maintenance over the next 7 days

Planned Start	Planned Finish	Reference	Area Codes
28/07/2024 23:05	29/07/2024 05:00	PW1720692785	01360 01786 01877
28/07/2024 23:05	29/07/2024 05:00	PW1720692788	01268
30/07/2024 23:05	31/07/2024 05:00	PW1720692865	01263 01508 01603 01692 01702 01745 01803 02920
31/07/2024 23:05	01/08/2024 05:00	PW1720693335	01253 01254 01772
31/07/2024 23:05	01/08/2024 05:00	PW1720693476	01151 01158 01159 01412 01414 01415 01416 01418 01419 02890
01/08/2024 23:05	02/08/2024 05:00	PW1720769083	01204 01942
01/08/2024 23:05	02/08/2024 05:00	PW1720769203	01733 01780
02/08/2024 22:45	03/08/2024 10:45	PW1721718849	01308 01443 01722 01725 01794 01823 01962 01980 01985

Past Faults and Maintenance

Past faults and maintenance over the last 7 days

Type	Reference	Start/Detected	Cleared	Area Codes
Fault	BT65623	27/07/2024 04:45	27/07/2024 04:45	01789
Fault	BT65611	27/07/2024 02:16	27/07/2024 02:16	01789
Fault	BT65584	27/07/2024 00:29	27/07/2024 00:29	01789
Fault	BT65563	26/07/2024 21:10	26/07/2024 21:28	Click reference for more information
Fault	BT65561	26/07/2024 21:00	26/07/2024 21:58	Click reference for more information
Fault	BT65546	26/07/2024 19:47	26/07/2024 22:01	Click reference for more information
Fault	BT65507	26/07/2024 17:31	26/07/2024 17:52	Click reference for more information
Fault	BT65474	26/07/2024 15:50	26/07/2024 15:51	Click reference for more information
Fault	BT65457	26/07/2024 15:05	27/07/2024 00:47	Click reference for more information
Fault	BT65434	26/07/2024 14:14	26/07/2024 14:21	Click reference for more information
Fault	BT65402	26/07/2024 13:05	26/07/2024 14:23	Click reference for more information
Fault	BT65403	26/07/2024 13:05	26/07/2024 14:19	Click reference for more information
Fault	BT65392	26/07/2024 12:40	26/07/2024 13:48	Click reference for more information
Fault	BT65376	26/07/2024 12:11	26/07/2024 13:30	Click reference for more information
Fault	BT65358	26/07/2024 11:46	26/07/2024 12:35	Click reference for more information
Fault	BT65262	26/07/2024 09:39	26/07/2024 18:47	Click reference for more information
Fault	BT65258	26/07/2024 09:38	26/07/2024 10:16	Click reference for more information
Fault	BT65259	26/07/2024 09:38	26/07/2024 10:15	Click reference for more information
Fault	BT65257	26/07/2024 09:37	26/07/2024 10:16	Click reference for more information
Fault	BT65256	26/07/2024 09:33	26/07/2024 10:26	Click reference for more information
Fault	BT65249	26/07/2024 09:26	26/07/2024 09:30	01707
Fault	BT65237	26/07/2024 09:15	26/07/2024 09:31	Click reference for more information
Fault	BT65245	26/07/2024 09:13	26/07/2024 09:13	01707
Fault	BT65231	26/07/2024 08:58	26/07/2024 09:30	01707
Fault	BT65224	26/07/2024 08:41	26/07/2024 12:12	Click reference for more information
Fault	BT65219	26/07/2024 08:18	26/07/2024 13:39	Click reference for more information
Fault	BT65218	26/07/2024 08:17	26/07/2024 12:18	Click reference for more information
Fault	BT65201	26/07/2024 07:41	26/07/2024 07:45	Click reference for more information
Fault	BT65200	26/07/2024 07:33	26/07/2024 14:42	Click reference for more information
Fault	BT65172	26/07/2024 01:51	26/07/2024 02:00	Click reference for more information
Fault	BT65173	26/07/2024 01:50	26/07/2024 03:29	Click reference for more information
Fault	BT65169	26/07/2024 01:34	26/07/2024 03:25	Click reference for more information
Fault	BT65170	25/07/2024 23:15	27/07/2024 03:47	Click reference for more information
Fault	BT65150	25/07/2024 22:35	25/07/2024 22:45	Click reference for more information
Fault	BT65178	25/07/2024 21:33	26/07/2024 05:33	Click reference for more information
Fault	BT65098	25/07/2024 18:36	25/07/2024 19:54	Click reference for more information
Fault	BT65077	25/07/2024 16:36	25/07/2024 17:00	Click reference for more information
Fault	BT65071	25/07/2024 16:31	25/07/2024 16:51	Click reference for more information
Fault	BT65067	25/07/2024 16:19	25/07/2024 16:31	Click reference for more information
Fault	BT65066	25/07/2024 16:15	25/07/2024 16:32	Click reference for more information
Fault	BT65064	25/07/2024 16:13	25/07/2024 16:29	Click reference for more information
Fault	BT65063	25/07/2024 16:13	25/07/2024 16:26	Click reference for more information
Fault	BT65060	25/07/2024 16:12	25/07/2024 16:29	Click reference for more information
Fault	BT65061	25/07/2024 16:12	25/07/2024 16:27	Click reference for more information
Fault	BT65026	25/07/2024 14:39	25/07/2024 14:54	Click reference for more information
Fault	BT65021	25/07/2024 14:38	25/07/2024 15:14	Click reference for more information
Fault	BT65020	25/07/2024 14:32	25/07/2024 15:13	Click reference for more information
Fault	BT65009	25/07/2024 14:06	25/07/2024 14:45	Click reference for more information
Fault	BT65019	25/07/2024 13:30	25/07/2024 15:23	Click reference for more information
Fault	BT64936	25/07/2024 11:21	25/07/2024 11:47	Click reference for more information
Fault	BT64931	25/07/2024 11:08	25/07/2024 11:08	01707
Fault	BT64930	25/07/2024 11:07	25/07/2024 11:12	01707
Fault	BT64910	25/07/2024 10:27	25/07/2024 11:52	Click reference for more information
Fault	BT64906	25/07/2024 10:25	25/07/2024 21:11	Click reference for more information
Fault	BT64872	25/07/2024 09:36	25/07/2024 09:49	Click reference for more information
Fault	BT64851	25/07/2024 08:05	25/07/2024 08:55	Click reference for more information
Fault	BT64847	25/07/2024 07:53	25/07/2024 07:57	01922
Fault	BT64845	25/07/2024 07:49	25/07/2024 08:00	Click reference for more information
Fault	BT64842	25/07/2024 07:33	25/07/2024 11:12	01633
Fault	BT64838	25/07/2024 07:15	25/07/2024 15:42	Click reference for more information
Fault	BT64828	25/07/2024 03:27	25/07/2024 03:31	Click reference for more information
Fault	BT64809	24/07/2024 22:31	24/07/2024 23:03	Click reference for more information
Fault	BT64797	24/07/2024 21:48	24/07/2024 23:55	Click reference for more information
Fault	BT64789	24/07/2024 21:04	25/07/2024 03:23	01212
Fault	BT64775	24/07/2024 19:51	24/07/2024 20:05	Click reference for more information
Fault	BT64774	24/07/2024 19:45	25/07/2024 18:30	Click reference for more information
Fault	BT64770	24/07/2024 19:21	24/07/2024 19:47	Click reference for more information
Fault	BT64768	24/07/2024 19:04	26/07/2024 13:03	Click reference for more information
Fault	BT64766	24/07/2024 18:17	24/07/2024 20:46	01313 01314 01315
Fault	BT64753	24/07/2024 18:10	24/07/2024 23:22	01661 01912
Fault	BT64748	24/07/2024 17:53	24/07/2024 18:00	Click reference for more information
Fault	BT64708	24/07/2024 15:44	25/07/2024 06:50	Click reference for more information
Fault	BT64706	24/07/2024 15:39	24/07/2024 23:05	Click reference for more information
Fault	BT64692	24/07/2024 15:18	24/07/2024 16:42	Click reference for more information
Fault	BT64684	24/07/2024 15:03	24/07/2024 18:29	Click reference for more information
Fault	BT64683	24/07/2024 15:01	24/07/2024 15:11	Click reference for more information
Fault	BT64674	24/07/2024 14:41	24/07/2024 15:47	Click reference for more information
Fault	BT64620	24/07/2024 12:50	24/07/2024 20:40	Click reference for more information
Fault	BT64615	24/07/2024 12:46	24/07/2024 13:40	Click reference for more information
Fault	BT64604	24/07/2024 12:22	24/07/2024 12:31	Click reference for more information
Fault	BT64603	24/07/2024 12:06	26/07/2024 15:13	Click reference for more information
Fault	BT64587	24/07/2024 11:48	24/07/2024 14:57	Click reference for more information
Fault	BT64584	24/07/2024 11:37	24/07/2024 11:45	Click reference for more information
Fault	BT64568	24/07/2024 11:09	24/07/2024 11:09	01159
Fault	BT64561	24/07/2024 10:56	24/07/2024 10:59	01159
Fault	BT64553	24/07/2024 10:54	24/07/2024 11:15	Click reference for more information
Fault	BT64551	24/07/2024 10:53	24/07/2024 11:09	Click reference for more information
Fault	BT64538	24/07/2024 10:30	24/07/2024 12:23	Click reference for more information
Fault	BT64534	24/07/2024 10:15	24/07/2024 12:56	01173 01179 01275 01749
Fault	BT64526	24/07/2024 10:05	24/07/2024 11:17	01770
Fault	BT64485	24/07/2024 09:25	24/07/2024 10:26	Click reference for more information
Fault	BT64458	24/07/2024 08:10	24/07/2024 09:59	Click reference for more information
Fault	BT64596	24/07/2024 06:18	24/07/2024 12:16	Click reference for more information
Fault	BT64536	24/07/2024 05:56	24/07/2024 15:00	Click reference for more information
Fault	BT64429	24/07/2024 03:21	24/07/2024 03:39	Click reference for more information
Fault	BT64423	24/07/2024 01:51	24/07/2024 01:51	01422
Maintenance	PW1720516725	23/07/2024 21:00	24/07/2024 05:00	01536
Fault	BT64370	23/07/2024 18:56	23/07/2024 19:42	Click reference for more information
Fault	BT64334	23/07/2024 16:42	24/07/2024 15:12	Click reference for more information
Fault	BT64332	23/07/2024 16:38	26/07/2024 21:29	Click reference for more information
Fault	BT64300	23/07/2024 15:34	23/07/2024 16:02	Click reference for more information
Fault	BT64284	23/07/2024 15:09	24/07/2024 09:14	Click reference for more information
Fault	BT64278	23/07/2024 14:58	24/07/2024 11:42	Click reference for more information
Fault	BT64234	23/07/2024 13:37	24/07/2024 10:52	Click reference for more information
Fault	BT64184	23/07/2024 11:53	23/07/2024 12:15	Click reference for more information
Fault	BT64547	23/07/2024 10:33	24/07/2024 11:48	Click reference for more information
Fault	ZO720533130	23/07/2024 10:12	23/07/2024 15:47	01244 01507 01612 01613 01616 01619
Fault	BT64128	23/07/2024 09:49	23/07/2024 10:01	Click reference for more information
Fault	BT64104	23/07/2024 09:13	25/07/2024 16:31	Click reference for more information
Fault	BT64079	23/07/2024 07:12	23/07/2024 07:19	Click reference for more information
Fault	BT64070	23/07/2024 03:30	23/07/2024 03:30	Click reference for more information
Fault	BT64047	22/07/2024 23:15	24/07/2024 15:16	Click reference for more information
Fault	BT64041	22/07/2024 22:47	23/07/2024 13:12	Click reference for more information
Fault	BT64013	22/07/2024 20:51	22/07/2024 21:08	Click reference for more information
Fault	BT64012	22/07/2024 20:41	22/07/2024 20:52	Click reference for more information
Fault	BT64007	22/07/2024 20:30	23/07/2024 03:56	01704
Fault	BT63987	22/07/2024 17:36	22/07/2024 20:23	Click reference for more information
Fault	BT63961	22/07/2024 16:07	23/07/2024 18:11	Click reference for more information
Fault	BT63954	22/07/2024 15:41	23/07/2024 19:48	Click reference for more information
Fault	BT63950	22/07/2024 15:38	23/07/2024 00:47	Click reference for more information
Fault	BT63884	22/07/2024 13:22	22/07/2024 13:31	Click reference for more information
Fault	BT63880	22/07/2024 13:03	22/07/2024 13:16	Click reference for more information
Fault	BT63802	22/07/2024 10:46	22/07/2024 11:01	Click reference for more information
Fault	BT63782	22/07/2024 10:28	23/07/2024 06:51	Click reference for more information
Fault	BT63780	22/07/2024 10:20	22/07/2024 10:31	Click reference for more information
Fault	BT63761	22/07/2024 09:27	22/07/2024 15:46	Click reference for more information
Fault	BT63748	22/07/2024 09:12	22/07/2024 09:21	Click reference for more information
Fault	BT63885	22/07/2024 09:02	22/07/2024 17:01	Click reference for more information
Fault	BT63931	22/07/2024 09:02	22/07/2024 17:31	Click reference for more information
Fault	BT63936	22/07/2024 09:02	22/07/2024 17:31	Click reference for more information
Fault	BT63737	22/07/2024 08:51	22/07/2024 09:07	Click reference for more information
Fault	BT63886	22/07/2024 08:36	23/07/2024 15:56	Click reference for more information
Fault	BT63715	22/07/2024 03:35	22/07/2024 20:32	Click reference for more information
Fault	BT63713	22/07/2024 03:11	22/07/2024 07:33	01229
Fault	BT63667	21/07/2024 20:21	21/07/2024 20:36	Click reference for more information
Fault	BT63648	21/07/2024 18:15	22/07/2024 03:47	Click reference for more information
Fault	BT63647	21/07/2024 18:10	22/07/2024 14:08	Click reference for more information
Fault	BT63633	21/07/2024 16:10	21/07/2024 16:47	Click reference for more information
Fault	BT63591	21/07/2024 11:01	21/07/2024 11:03	01326
Fault	BT63575	21/07/2024 10:09	23/07/2024 17:01	Click reference for more information
Fault	BT63562	21/07/2024 09:20	26/07/2024 12:00	Click reference for more information
Fault	BT63563	21/07/2024 09:20	25/07/2024 14:56	Click reference for more information
Fault	BT63554	21/07/2024 09:08	21/07/2024 09:12	01542
Fault	BT63517	21/07/2024 05:25	26/07/2024 22:47	Click reference for more information
Fault	BT63506	21/07/2024 01:34	21/07/2024 05:58	Click reference for more information
Fault	BT63453	20/07/2024 20:19	21/07/2024 02:16	Click reference for more information
Fault	BT63455	20/07/2024 20:19	21/07/2024 02:10	Click reference for more information
Fault	BT63452	20/07/2024 20:18	20/07/2024 22:33	Click reference for more information
Fault	BT63454	20/07/2024 20:18	21/07/2024 02:24	Click reference for more information
Fault	BT63424	20/07/2024 17:35	20/07/2024 19:20	01963
Fault	BT63293	20/07/2024 08:54	20/07/2024 09:07	Click reference for more information
Fault	BT63294	20/07/2024 08:54	20/07/2024 09:07	Click reference for more information
Fault	BT63295	20/07/2024 08:54	20/07/2024 09:06	Click reference for more information
Fault	BT63296	20/07/2024 08:54	20/07/2024 09:07	Click reference for more information
Fault	BT63297	20/07/2024 08:54	20/07/2024 09:07	Click reference for more information
Fault	BT63298	20/07/2024 08:54	20/07/2024 09:16	Click reference for more information
Fault	BT63299	20/07/2024 08:54	20/07/2024 09:07	Click reference for more information
Fault	BT63300	20/07/2024 08:54	20/07/2024 09:06	Click reference for more information
Fault	BT63301	20/07/2024 08:54	20/07/2024 09:06	Click reference for more information
Fault	BT63302	20/07/2024 08:54	20/07/2024 09:15	Click reference for more information
Fault	BT63303	20/07/2024 08:54	20/07/2024 09:16	Click reference for more information
Fault	BT63304	20/07/2024 08:54	20/07/2024 09:17	Click reference for more information
Fault	BT63305	20/07/2024 08:54	20/07/2024 09:18	Click reference for more information
Fault	BT63285	20/07/2024 08:04	20/07/2024 08:18	Click reference for more information
Fault	BT63284	20/07/2024 08:00	20/07/2024 08:30	Click reference for more information
Fault	BT63283	20/07/2024 05:23	20/07/2024 16:07	Click reference for more information
Fault	BT63237	19/07/2024 22:46	20/07/2024 02:19	Click reference for more information
Maintenance	PW1720433271	19/07/2024 22:45	20/07/2024 10:45	01308 01443 01722 01725 01794 01823 01962 01980 01985
Fault	BT63201	19/07/2024 20:48	20/07/2024 10:44	Click reference for more information
Fault	BT63170	19/07/2024 19:27	20/07/2024 04:47	Click reference for more information
Fault	BT63235	19/07/2024 18:15	21/07/2024 16:54	Click reference for more information
Fault	BT63038	19/07/2024 15:28	21/07/2024 18:47	Click reference for more information
Fault	BT62981	19/07/2024 14:02	23/07/2024 15:14	Click reference for more information
Fault	BT62978	19/07/2024 14:00	23/07/2024 11:57	Click reference for more information
Fault	BT63093	19/07/2024 13:58	21/07/2024 03:47	Click reference for more information
Fault	BT62967	19/07/2024 13:45	23/07/2024 14:52	Click reference for more information
Fault	BT62958	19/07/2024 13:42	21/07/2024 15:43	Click reference for more information
Fault	BT63034	19/07/2024 12:33	20/07/2024 08:15	Click reference for more information
Fault	BT62988	19/07/2024 11:32	20/07/2024 09:18	Click reference for more information
Fault	BT62838	19/07/2024 10:49	23/07/2024 10:23	Click reference for more information
Fault	BT62373	18/07/2024 12:29	23/07/2024 11:03	Click reference for more information
Fault	BT61902	17/07/2024 13:27	20/07/2024 14:39	Click reference for more information
Fault	BT61830	17/07/2024 11:37	25/07/2024 20:47	Click reference for more information
Fault	BT61243	16/07/2024 10:38	26/07/2024 11:22	Click reference for more information
Fault	BT60979	15/07/2024 15:11	22/07/2024 14:15	Click reference for more information
Fault	BT60301	12/07/2024 23:25	24/07/2024 13:36	Click reference for more information
Fault	BT58474	09/07/2024 14:17	23/07/2024 10:02	Click reference for more information
Fault	BT54240	03/07/2024 09:37	23/07/2024 21:47	Click reference for more information
Fault	BT64392	02/11/2017 10:02	24/07/2024 05:35	01208 01326 01822
Fault	BT64045	31/10/2017 12:44	23/07/2024 00:49	Click reference for more information

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