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Broadband Status

The notices below are from our suppliers, for information about Zen faults and maintenance please view our service alerts. Please note that the fix/update dates and times provided in these notices are estimates and could be subject to change.

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Current/Recent Faults and Maintenance

TypeReferenceStart/DetectedLast UpdateClearedArea Codes
Fault BT59904/01/2026 03:2604/01/2026 03:31 05/01/2026 19:00 (estimate) Click reference for more information
Fault BT60003/01/2026 23:3704/01/2026 04:05 05/01/2026 19:00 (estimate) Click reference for more information
Fault BT59103/01/2026 23:1704/01/2026 03:34 05/01/2026 19:00 (estimate) Click reference for more information
Fault BT56603/01/2026 22:3403/01/2026 23:37 04/01/2026 03:39 (estimate) 01670
Fault BT54903/01/2026 11:5203/01/2026 20:21 04/01/2026 23:59 (estimate) Click reference for more information
Fault BT44003/01/2026 08:0403/01/2026 10:57 04/01/2026 08:04 (estimate) 01324
Fault BT38603/01/2026 07:4104/01/2026 00:53 04/01/2026 16:00 (estimate) Click reference for more information
Fault BT8801/01/2026 13:4001/01/2026 13:48 08/01/2026 17:00 (estimate) Click reference for more information
Fault BT13993930/12/2025 12:2002/01/2026 09:30 08/01/2026 09:29 (estimate) Click reference for more information
Fault BT13983529/12/2025 23:3102/01/2026 14:09 09/01/2026 10:27 (estimate) Click reference for more information
Fault BT13957828/12/2025 11:1731/12/2025 11:37 05/01/2026 17:00 (estimate) Click reference for more information
Fault BT13881523/12/2025 13:0430/12/2025 07:58 09/01/2026 07:58 (estimate) Click reference for more information
Fault BT13845922/12/2025 07:4530/12/2025 09:23 09/01/2026 09:23 (estimate) Click reference for more information
Fault BT13809319/12/2025 16:1230/12/2025 12:24 14/01/2026 17:00 (estimate) Click reference for more information
Fault BT13801519/12/2025 12:2402/01/2026 15:17 06/01/2026 17:00 (estimate) Click reference for more information
Fault BT13650414/12/2025 12:2629/12/2025 09:05 14/01/2026 09:04 (estimate) Click reference for more information
Fault BT13580411/12/2025 11:3402/01/2026 14:07 13/01/2026 19:36 (estimate) Click reference for more information
Fault BT13541610/12/2025 10:3429/12/2025 09:00 14/01/2026 08:47 (estimate) Click reference for more information
Fault BT13475109/12/2025 14:3429/12/2025 08:48 14/01/2026 08:47 (estimate) Click reference for more information
Fault BT13383806/12/2025 14:5329/12/2025 10:33 07/01/2026 13:51 (estimate) Click reference for more information
Fault BT13968017/11/2025 20:0129/12/2025 09:14 09/01/2026 08:12 (estimate) Click reference for more information
Fault BT58204/01/2026 00:5804/01/2026 02:38 04/01/2026 02:38 Click reference for more information

Planned Maintenance

Upcoming planned maintenance over the next 7 days

Planned StartPlanned FinishReferenceArea Codes
05/01/2026 00:0505/01/2026 06:00PW1766071629 01227 01233 01303 01304 01347 01409 01580 01725 01726 01756 01759 01792 01904 01929 01943
06/01/2026 00:0506/01/2026 06:00PW1766072358 01227 01303 01342 01444 01795 01797 01892
07/01/2026 00:0507/01/2026 06:00PW1766142863 01141 01142 01289 01325 01368 01413 01414 01417 01429 01443 01580 01622 01642 01732 01748 01795 01843 01890 01892
08/01/2026 00:0508/01/2026 06:00PW1766146264 01403 01622 01795 01843
08/01/2026 00:0508/01/2026 06:00PW1766150888 02010 02011 02030 02031 02032 02033 02034 02035 02070 02071 02072 02073 02074 02075 02076 02077 02078 02079
09/01/2026 00:0509/01/2026 06:00PW1766143117 01270 01388 01443 01732 01740 01748 01825 01833 01892 01913

Past Faults and Maintenance

Past faults and maintenance over the last 7 days

TypeReferenceStart/DetectedClearedArea Codes
FaultBT53603/01/2026 18:1603/01/2026 18:43 Click reference for more information
FaultBT47703/01/2026 13:3103/01/2026 15:34 Click reference for more information
FaultBT47503/01/2026 13:2903/01/2026 14:19 Click reference for more information
FaultBT45703/01/2026 12:0103/01/2026 13:26 Click reference for more information
FaultBT36703/01/2026 06:2403/01/2026 09:05 02476
MaintenancePW176735341803/01/2026 00:0003/01/2026 06:00 01228 01697
FaultBT32302/01/2026 20:0002/01/2026 20:55 Click reference for more information
FaultBT31502/01/2026 19:1402/01/2026 19:19 Click reference for more information
FaultBT31402/01/2026 18:5402/01/2026 19:20 Click reference for more information
FaultBT25202/01/2026 13:0802/01/2026 13:17 Click reference for more information
FaultBT25002/01/2026 13:0502/01/2026 13:19 Click reference for more information
FaultBT24802/01/2026 13:0002/01/2026 22:47 Click reference for more information
FaultBT22102/01/2026 11:4102/01/2026 11:50 Click reference for more information
FaultBT17502/01/2026 09:1802/01/2026 18:08 Click reference for more information
FaultBT16602/01/2026 08:3502/01/2026 08:45 Click reference for more information
FaultBT16502/01/2026 08:2302/01/2026 08:33 01751 01947
FaultBT15002/01/2026 06:4502/01/2026 16:15 Click reference for more information
FaultBT16802/01/2026 03:1302/01/2026 13:10 Click reference for more information
FaultBT14002/01/2026 01:5902/01/2026 02:07 Click reference for more information
FaultBT13901/01/2026 23:5702/01/2026 02:40 Click reference for more information
FaultBT12001/01/2026 21:2301/01/2026 21:27 01513
FaultBT7901/01/2026 12:5201/01/2026 13:16 Click reference for more information
FaultBT6801/01/2026 11:0401/01/2026 11:27 Click reference for more information
FaultBT3601/01/2026 08:2202/01/2026 00:31 Click reference for more information
FaultBT2001/01/2026 00:0901/01/2026 05:12 Click reference for more information
FaultBT1131/12/2025 23:0301/01/2026 15:38 Click reference for more information
FaultBT14031031/12/2025 21:1831/12/2025 21:32 Click reference for more information
FaultBT14030931/12/2025 21:0631/12/2025 21:40 Click reference for more information
FaultBT14020431/12/2025 13:2731/12/2025 17:01 Click reference for more information
FaultBT14020331/12/2025 13:1831/12/2025 16:36 Click reference for more information
FaultBT14019731/12/2025 13:0431/12/2025 13:20 Click reference for more information
FaultBT14018931/12/2025 12:3731/12/2025 13:15 Click reference for more information
FaultBT14016031/12/2025 11:0631/12/2025 11:25 Click reference for more information
FaultBT14014431/12/2025 10:3001/01/2026 15:16 Click reference for more information
FaultBT14023631/12/2025 10:0131/12/2025 23:25 Click reference for more information
FaultBT14010631/12/2025 08:4631/12/2025 09:03 Click reference for more information
FaultBT14018031/12/2025 08:2831/12/2025 15:07 Click reference for more information
FaultBT14008531/12/2025 05:1631/12/2025 09:32 Click reference for more information
FaultBT14008031/12/2025 04:4831/12/2025 06:42 Click reference for more information
FaultBT14013431/12/2025 04:2131/12/2025 15:17 Click reference for more information
FaultBT14007631/12/2025 01:4531/12/2025 09:48 Click reference for more information
MaintenancePW59540831/12/2025 00:0131/12/2025 06:00 Click reference for more information
MaintenancePW59540931/12/2025 00:0131/12/2025 06:00 Click reference for more information
FaultBT14005730/12/2025 23:0830/12/2025 23:35 Click reference for more information
FaultBT14003430/12/2025 19:5630/12/2025 20:02 Click reference for more information
FaultBT13999530/12/2025 15:3131/12/2025 04:05 Click reference for more information
FaultBT13999230/12/2025 15:1630/12/2025 22:35 01497
FaultBT13994930/12/2025 12:4530/12/2025 12:51 01525
FaultBT13990230/12/2025 10:3030/12/2025 14:25 Click reference for more information
FaultBT13989430/12/2025 10:0530/12/2025 10:36 Click reference for more information
MaintenancePW59531230/12/2025 00:0130/12/2025 06:00 Click reference for more information
FaultBT13980729/12/2025 19:0629/12/2025 19:47 Click reference for more information
FaultBT13976529/12/2025 15:0829/12/2025 16:15 Click reference for more information
FaultBT13975429/12/2025 14:0629/12/2025 15:01 Click reference for more information
FaultBT13980229/12/2025 13:4329/12/2025 21:40 Click reference for more information
FaultBT13972029/12/2025 11:3631/12/2025 14:08 Click reference for more information
FaultBT13965129/12/2025 04:4329/12/2025 10:57 Click reference for more information
FaultBT13965329/12/2025 04:3629/12/2025 06:37 Click reference for more information
FaultBT13964829/12/2025 03:1429/12/2025 13:37 Click reference for more information
FaultBT13963629/12/2025 00:1029/12/2025 00:10 01283 01827
FaultBT13962528/12/2025 21:1629/12/2025 01:26 Click reference for more information
FaultBT13962428/12/2025 21:0329/12/2025 01:14 01132
FaultBT13962228/12/2025 20:2228/12/2025 20:36 Click reference for more information
FaultBT13961228/12/2025 18:5929/12/2025 00:30 01283 01827
FaultBT13959928/12/2025 14:1430/12/2025 11:30 Click reference for more information
FaultBT13960228/12/2025 13:5628/12/2025 15:30 Click reference for more information
FaultBT13958128/12/2025 11:0228/12/2025 13:06 Click reference for more information
FaultBT13957028/12/2025 10:2128/12/2025 10:51 Click reference for more information
FaultBT13954527/12/2025 22:1328/12/2025 00:18 Click reference for more information
FaultBT13933626/12/2025 03:3730/12/2025 07:51 01162
FaultBT13902824/12/2025 12:0130/12/2025 03:20 Click reference for more information
FaultBT13870622/12/2025 20:4031/12/2025 20:47 Click reference for more information
FaultBT13850022/12/2025 10:2901/01/2026 14:25 Click reference for more information
FaultBT13849122/12/2025 09:5631/12/2025 21:47 Click reference for more information
FaultBT13946322/12/2025 09:5328/12/2025 10:46 Click reference for more information
FaultBT13831421/12/2025 09:2330/12/2025 15:13 Click reference for more information
FaultBT13805219/12/2025 14:2801/01/2026 18:17 Click reference for more information
FaultBT13771518/12/2025 15:1929/12/2025 12:35 Click reference for more information
FaultBT13650314/12/2025 12:2602/01/2026 12:47 Click reference for more information
FaultBT13642113/12/2025 19:2429/12/2025 10:03 Click reference for more information
FaultBT13317504/12/2025 13:5029/12/2025 14:40 Click reference for more information

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