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Broadband Status

The notices below are from our suppliers, for information about Zen faults and maintenance please view our service alerts. Please note that the fix/update dates and times provided in these notices are estimates and could be subject to change.

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Current/Recent Faults and Maintenance

Type	Reference	Start/Detected	Last Update	Cleared	Area Codes
Fault	BT29851	04/04/2026 09:30	04/04/2026 13:48	05/04/2026 07:00 (estimate)	Click reference for more information
Fault	BT29444	02/04/2026 12:26	02/04/2026 12:34	17/04/2026 17:00 (estimate)	Click reference for more information
Fault	BT29388	02/04/2026 10:16	02/04/2026 13:10	10/04/2026 17:00 (estimate)	Click reference for more information
Fault	BT29169	01/04/2026 14:02	04/04/2026 13:10	07/04/2026 18:00 (estimate)	Click reference for more information
Fault	BT29166	01/04/2026 13:45	04/04/2026 08:32	17/04/2026 13:42 (estimate)	Click reference for more information
Fault	BT29196	31/03/2026 19:27	02/04/2026 16:19	08/04/2026 17:59 (estimate)	Click reference for more information
Fault	BT28738	31/03/2026 12:54	02/04/2026 12:38	10/04/2026 12:36 (estimate)	Click reference for more information
Fault	BT28717	31/03/2026 12:05	31/03/2026 12:38	14/04/2026 17:07 (estimate)	Click reference for more information
Fault	BT28315	30/03/2026 10:58	02/04/2026 11:16	10/04/2026 17:00 (estimate)	Click reference for more information
Fault	BT28253	30/03/2026 08:45	01/04/2026 14:18	07/04/2026 17:44 (estimate)	Click reference for more information
Fault	BT28254	30/03/2026 08:45	01/04/2026 14:16	07/04/2026 17:44 (estimate)	Click reference for more information
Fault	BT26508	24/03/2026 19:54	01/04/2026 11:04	14/04/2026 10:49 (estimate)	Click reference for more information
Fault	BT25840	22/03/2026 21:29	31/03/2026 07:07	10/04/2026 17:00 (estimate)	Click reference for more information
Fault	BT25547	20/03/2026 21:33	02/04/2026 08:32	05/04/2026 08:31 (estimate)	Click reference for more information
Fault	BT24460	17/03/2026 15:57	02/04/2026 11:59	07/04/2026 14:52 (estimate)	Click reference for more information
Fault	BT29336	05/03/2026 11:40	02/04/2026 07:55	09/04/2026 07:53 (estimate)	Click reference for more information
Fault	BT14858	12/02/2026 13:34	02/04/2026 07:40	09/04/2026 19:38 (estimate)	Click reference for more information
Fault	BT29832	04/04/2026 00:08	04/04/2026 13:30	04/04/2026 13:29	Click reference for more information

Planned Maintenance

Upcoming planned maintenance over the next 7 days

Planned Start	Planned Finish	Reference	Area Codes
06/04/2026 23:05	07/04/2026 05:00	PW1773931513	01253 01407 01923
07/04/2026 21:00	08/04/2026 05:00	PW1773744300	01363 01647 01803 01837
07/04/2026 23:05	08/04/2026 05:00	PW1773931535	01189 01606
07/04/2026 23:05	08/04/2026 05:00	PW1773932205	01223 01353 01508 01634 01638 01954
07/04/2026 23:05	08/04/2026 05:00	PW1773934633	01531 01594 01600 01989
08/04/2026 22:00	09/04/2026 06:00	PW1773762287	01494 01753
08/04/2026 23:00	09/04/2026 05:00	PW1773750642	01257 01311 01312 01313 01314 01315 01316 01342 01438 01494 01506 01633 01946 01978 02010 02030 02031 02033 02075 02082 02084 02085 02086 02087 02088 02089 02843
08/04/2026 23:05	09/04/2026 05:00	PW1773934689	01432 01544 01686 01691 01885 01981 01989
08/04/2026 23:05	09/04/2026 05:00	PW1773995864	01612 01616 01617 01619
09/04/2026 23:05	10/04/2026 05:00	PW1773934867	01299 01544 01547 01568 01584 01588 01694 01885 01989
09/04/2026 23:05	10/04/2026 05:00	PW1773996543	01292 01438 01920 02011 02032 02033 02070 02071 02072 02073 02074 02075 02076 02077 02078 02079

Past Faults and Maintenance

Past faults and maintenance over the last 7 days

Type	Reference	Start/Detected	Cleared	Area Codes
Fault	BT29825	04/04/2026 04:15	04/04/2026 09:45	Click reference for more information
Fault	BT29811	03/04/2026 22:16	03/04/2026 22:16	01162
Fault	BT29810	03/04/2026 22:12	03/04/2026 22:25	Click reference for more information
Fault	BT29808	03/04/2026 22:09	03/04/2026 22:25	Click reference for more information
Fault	BT29782	03/04/2026 18:49	03/04/2026 19:02	Click reference for more information
Fault	BT29768	03/04/2026 18:01	03/04/2026 18:31	Click reference for more information
Fault	BT29769	03/04/2026 18:01	03/04/2026 18:33	Click reference for more information
Fault	BT29770	03/04/2026 18:01	03/04/2026 21:07	Click reference for more information
Fault	BT29771	03/04/2026 18:01	03/04/2026 18:33	Click reference for more information
Fault	BT29772	03/04/2026 18:01	03/04/2026 18:31	Click reference for more information
Fault	BT29773	03/04/2026 18:01	03/04/2026 18:30	Click reference for more information
Fault	BT29777	03/04/2026 18:01	03/04/2026 18:32	Click reference for more information
Fault	BT29767	03/04/2026 17:52	03/04/2026 21:07	01964
Fault	BT29761	03/04/2026 17:30	03/04/2026 17:46	Click reference for more information
Fault	BT29749	03/04/2026 16:19	03/04/2026 16:32	Click reference for more information
Fault	BT29742	03/04/2026 15:50	03/04/2026 20:05	Click reference for more information
Fault	BT29737	03/04/2026 15:23	03/04/2026 20:35	Click reference for more information
Fault	BT29723	03/04/2026 13:16	03/04/2026 14:58	Click reference for more information
Fault	BT29722	03/04/2026 13:12	04/04/2026 00:05	Click reference for more information
Fault	BT29714	03/04/2026 12:17	03/04/2026 15:05	Click reference for more information
Fault	BT29666	03/04/2026 03:36	03/04/2026 12:06	Click reference for more information
Fault	BT29651	03/04/2026 02:01	03/04/2026 02:15	Click reference for more information
Fault	BT29649	03/04/2026 01:28	03/04/2026 03:34	01379 01502 01986
Fault	BT29637	02/04/2026 22:43	02/04/2026 22:59	Click reference for more information
Maintenance	PW1773776858	02/04/2026 22:00	03/04/2026 05:00	01293 01342 01737 01883
Maintenance	PW1773777277	02/04/2026 22:00	03/04/2026 05:00	02392
Maintenance	PW1773654248	02/04/2026 21:00	03/04/2026 05:00	01322 01437 01495 01568 02032 02083 02085 02088
Fault	BT29606	02/04/2026 18:48	02/04/2026 18:53	01865
Fault	BT29601	02/04/2026 18:46	02/04/2026 19:15	Click reference for more information
Fault	BT29533	02/04/2026 15:58	02/04/2026 16:56	Click reference for more information
Fault	BT29520	02/04/2026 15:29	03/04/2026 18:36	Click reference for more information
Fault	BT29512	02/04/2026 15:03	02/04/2026 15:39	Click reference for more information
Fault	BT29509	02/04/2026 14:58	02/04/2026 20:05	Click reference for more information
Fault	BT29502	02/04/2026 14:33	02/04/2026 16:02	Click reference for more information
Fault	BT29488	02/04/2026 13:45	02/04/2026 14:48	Click reference for more information
Fault	BT29477	02/04/2026 13:26	02/04/2026 13:34	Click reference for more information
Fault	BT29451	02/04/2026 12:29	03/04/2026 00:10	Click reference for more information
Fault	BT29425	02/04/2026 11:45	02/04/2026 15:55	Click reference for more information
Fault	BT29399	02/04/2026 11:04	02/04/2026 21:52	Click reference for more information
Fault	BT29358	02/04/2026 09:41	02/04/2026 14:30	01214
Fault	BT29338	02/04/2026 07:52	02/04/2026 08:03	01908
Fault	BT29322	02/04/2026 04:40	02/04/2026 07:53	Click reference for more information
Fault	BT29320	02/04/2026 02:10	02/04/2026 19:02	Click reference for more information
Maintenance	PW598416	02/04/2026 01:00	02/04/2026 06:00	Click reference for more information
Maintenance	PW598417	02/04/2026 01:00	02/04/2026 06:00	Click reference for more information
Maintenance	PW598418	02/04/2026 01:00	02/04/2026 06:00	Click reference for more information
Maintenance	PW598419	02/04/2026 01:00	02/04/2026 06:00	Click reference for more information
Maintenance	PW596474	02/04/2026 00:01	02/04/2026 07:00	Click reference for more information
Maintenance	PW1773236849	01/04/2026 23:05	02/04/2026 05:00	01256 02010 02031 02032 02080 02081 02082 02083 02084 02085 02086 02087 02088 02089
Fault	BT29275	01/04/2026 21:40	01/04/2026 22:07	Click reference for more information
Fault	BT29276	01/04/2026 21:40	01/04/2026 22:06	Click reference for more information
Fault	BT29272	01/04/2026 21:22	01/04/2026 21:23	Click reference for more information
Fault	BT29216	01/04/2026 15:58	01/04/2026 20:08	Click reference for more information
Fault	BT29203	01/04/2026 15:21	02/04/2026 17:12	Click reference for more information
Fault	BT29181	01/04/2026 14:32	01/04/2026 14:51	Click reference for more information
Fault	BT29161	01/04/2026 13:29	01/04/2026 14:06	Click reference for more information
Fault	BT29153	01/04/2026 13:16	01/04/2026 15:26	Click reference for more information
Fault	BT29145	01/04/2026 12:55	01/04/2026 13:01	Click reference for more information
Fault	BT29146	01/04/2026 12:53	01/04/2026 12:55	Click reference for more information
Fault	BT29136	01/04/2026 12:27	01/04/2026 13:16	Click reference for more information
Fault	BT29133	01/04/2026 12:20	01/04/2026 12:33	Click reference for more information
Fault	BT29067	01/04/2026 10:37	01/04/2026 11:01	Click reference for more information
Fault	BT29040	01/04/2026 10:08	01/04/2026 10:23	Click reference for more information
Fault	BT29041	01/04/2026 10:08	01/04/2026 11:05	Click reference for more information
Fault	BT29051	01/04/2026 10:07	01/04/2026 10:53	Click reference for more information
Fault	BT29052	01/04/2026 10:07	01/04/2026 16:06	Click reference for more information
Fault	BT29030	01/04/2026 09:53	01/04/2026 10:16	Click reference for more information
Fault	BT29014	01/04/2026 09:34	01/04/2026 09:58	Click reference for more information
Fault	BT29011	01/04/2026 09:25	01/04/2026 14:00	Click reference for more information
Fault	BT28999	01/04/2026 08:57	01/04/2026 09:10	01444
Fault	BT28963	01/04/2026 02:15	01/04/2026 02:28	Click reference for more information
Maintenance	PW1773776446	01/04/2026 00:00	01/04/2026 04:00	01244 01322 01659 01722 01873 01912 01914 02030 02032 02034 02070 02081 02082 02083 02084 02085 02086 02087 02089
Maintenance	PW1773776787	31/03/2026 22:00	01/04/2026 05:00	02031 02032 02072 02073 02074 02075 02076 02077 02078 02079
Fault	BT28889	31/03/2026 21:03	31/03/2026 22:28	Click reference for more information
Maintenance	PW1773422360	31/03/2026 21:00	01/04/2026 05:00	01279 01371 01621 01799
Fault	BT28845	31/03/2026 16:49	01/04/2026 08:39	Click reference for more information
Fault	BT28812	31/03/2026 15:28	31/03/2026 15:46	Click reference for more information
Fault	BT28803	31/03/2026 14:52	31/03/2026 15:27	Click reference for more information
Fault	BT28799	31/03/2026 14:40	31/03/2026 14:50	01348 01437 01646 01834
Fault	BT28794	31/03/2026 14:24	31/03/2026 14:24	01915
Fault	BT28737	31/03/2026 12:52	31/03/2026 14:14	Click reference for more information
Fault	BT28732	31/03/2026 12:46	31/03/2026 14:15	Click reference for more information
Fault	BT28729	31/03/2026 12:43	31/03/2026 13:35	Click reference for more information
Fault	BT28722	31/03/2026 12:19	31/03/2026 12:31	Click reference for more information
Fault	BT28708	31/03/2026 11:36	31/03/2026 16:12	Click reference for more information
Fault	BT28689	31/03/2026 11:06	31/03/2026 11:15	01437
Fault	BT28818	31/03/2026 10:27	31/03/2026 16:31	Click reference for more information
Fault	BT28642	31/03/2026 10:00	31/03/2026 20:12	Click reference for more information
Fault	BT28607	31/03/2026 08:39	31/03/2026 08:46	Click reference for more information
Fault	BT28601	31/03/2026 08:09	02/04/2026 09:56	Click reference for more information
Fault	BT28576	31/03/2026 02:47	31/03/2026 03:01	Click reference for more information
Maintenance	PW597424	31/03/2026 00:01	31/03/2026 07:00	Click reference for more information
Maintenance	PW1773410633	30/03/2026 23:05	31/03/2026 05:00	01283 01305 01463 01827
Maintenance	PW1773312882	30/03/2026 22:00	31/03/2026 06:00	01511 01512 01513 01514 01515 01516 01517 01518 01519
Maintenance	PW1773776546	30/03/2026 22:00	31/03/2026 05:00	01412 01413 01414 01415 01417 01457 01926
Fault	BT28526	30/03/2026 19:20	30/03/2026 19:31	Click reference for more information
Fault	BT28524	30/03/2026 18:37	30/03/2026 23:04	Click reference for more information
Fault	BT28518	30/03/2026 17:51	30/03/2026 18:01	Click reference for more information
Fault	BT28534	30/03/2026 15:41	30/03/2026 22:00	Click reference for more information
Fault	BT28436	30/03/2026 14:38	30/03/2026 19:13	Click reference for more information
Fault	BT28410	30/03/2026 14:17	30/03/2026 15:22	Click reference for more information
Fault	BT28409	30/03/2026 14:14	30/03/2026 15:24	Click reference for more information
Fault	BT28425	30/03/2026 14:14	31/03/2026 02:39	01793
Fault	BT28390	30/03/2026 13:36	30/03/2026 13:46	Click reference for more information
Fault	BT28391	30/03/2026 13:34	30/03/2026 13:36	01903
Fault	BT28387	30/03/2026 13:27	30/03/2026 13:30	01992
Fault	BT28372	30/03/2026 13:09	30/03/2026 20:06	Click reference for more information
Fault	BT28429	30/03/2026 13:08	30/03/2026 16:34	01275
Fault	BT28357	30/03/2026 12:36	30/03/2026 12:46	Click reference for more information
Fault	BT28354	30/03/2026 12:31	30/03/2026 12:46	Click reference for more information
Fault	BT28334	30/03/2026 11:33	30/03/2026 13:13	Click reference for more information
Fault	BT28306	30/03/2026 10:38	30/03/2026 12:59	Click reference for more information
Fault	BT28247	30/03/2026 08:29	03/04/2026 18:34	Click reference for more information
Fault	BT28227	30/03/2026 05:29	30/03/2026 09:11	Click reference for more information
Fault	BT28228	30/03/2026 05:29	30/03/2026 09:11	Click reference for more information
Fault	BT28226	30/03/2026 00:03	30/03/2026 14:50	Click reference for more information
Maintenance	PW1773409428	29/03/2026 23:05	30/03/2026 05:00	01311 01312 01314 01315 01316 01578 01875
Maintenance	PW1773409388	29/03/2026 23:05	30/03/2026 05:00	01524 01539 02827
Fault	BT28170	29/03/2026 19:57	29/03/2026 21:39	Click reference for more information
Fault	BT28156	29/03/2026 18:41	29/03/2026 23:39	Click reference for more information
Fault	BT28157	29/03/2026 18:29	29/03/2026 19:00	Click reference for more information
Fault	BT28149	29/03/2026 18:11	31/03/2026 14:46	Click reference for more information
Fault	BT28138	29/03/2026 17:08	30/03/2026 00:42	Click reference for more information
Fault	BT28185	29/03/2026 15:44	29/03/2026 22:46	Click reference for more information
Fault	BT28121	29/03/2026 15:12	29/03/2026 15:30	Click reference for more information
Fault	BT28148	29/03/2026 13:43	31/03/2026 08:53	Click reference for more information
Fault	BT28067	29/03/2026 10:32	29/03/2026 13:44	Click reference for more information
Fault	BT28052	29/03/2026 09:51	29/03/2026 11:16	Click reference for more information
Fault	BT27998	28/03/2026 23:32	28/03/2026 23:43	Click reference for more information
Fault	BT27989	28/03/2026 22:14	28/03/2026 23:45	Click reference for more information
Fault	BT27970	28/03/2026 19:26	28/03/2026 19:31	01346
Fault	BT27961	28/03/2026 18:02	29/03/2026 06:21	Click reference for more information
Fault	BT27947	28/03/2026 15:40	28/03/2026 15:42	01346
Fault	BT27940	28/03/2026 15:15	29/03/2026 12:01	Click reference for more information
Fault	BT27924	28/03/2026 14:04	03/04/2026 08:08	Click reference for more information
Fault	BT27902	28/03/2026 12:09	03/04/2026 13:05	Click reference for more information
Fault	BT27896	28/03/2026 11:30	30/03/2026 09:37	Click reference for more information
Fault	BT27894	28/03/2026 11:23	31/03/2026 14:29	Click reference for more information
Fault	BT27877	28/03/2026 10:06	28/03/2026 10:22	Click reference for more information
Fault	BT27878	28/03/2026 10:06	28/03/2026 10:21	Click reference for more information
Fault	BT27876	28/03/2026 10:03	28/03/2026 10:19	Click reference for more information
Fault	BT27879	28/03/2026 10:01	28/03/2026 16:32	Click reference for more information
Fault	BT27881	28/03/2026 10:01	28/03/2026 11:38	Click reference for more information
Fault	BT27872	28/03/2026 09:44	28/03/2026 10:48	Click reference for more information
Fault	BT27831	28/03/2026 06:52	28/03/2026 06:52	Click reference for more information
Fault	BT27832	28/03/2026 06:47	28/03/2026 07:03	Click reference for more information
Fault	BT27820	28/03/2026 03:53	28/03/2026 10:36	Click reference for more information
Fault	BT27842	28/03/2026 03:09	01/04/2026 08:30	Click reference for more information
Fault	BT27814	28/03/2026 00:45	28/03/2026 17:05	Click reference for more information
Fault	BT27694	27/03/2026 13:29	28/03/2026 00:51	Click reference for more information
Fault	BT27577	27/03/2026 10:46	28/03/2026 16:16	Click reference for more information
Fault	BT27335	26/03/2026 15:06	28/03/2026 11:26	Click reference for more information
Fault	BT27129	26/03/2026 08:33	31/03/2026 10:36	Click reference for more information
Fault	BT27000	25/03/2026 16:59	03/04/2026 20:47	Click reference for more information
Fault	BT28041	25/03/2026 16:18	29/03/2026 11:46	Click reference for more information
Fault	BT26935	25/03/2026 14:47	01/04/2026 17:45	Click reference for more information
Fault	BT26894	25/03/2026 13:43	31/03/2026 08:17	Click reference for more information
Fault	BT26279	24/03/2026 10:48	28/03/2026 11:43	Click reference for more information
Fault	BT26252	24/03/2026 10:15	30/03/2026 08:11	Click reference for more information
Fault	BT26234	24/03/2026 09:35	31/03/2026 20:47	Click reference for more information
Fault	BT26057	23/03/2026 13:56	02/04/2026 12:21	Click reference for more information
Fault	BT24869	18/03/2026 19:58	31/03/2026 13:50	Click reference for more information
Fault	BT24648	18/03/2026 11:33	30/03/2026 09:48	Click reference for more information
Fault	BT23887	16/03/2026 03:05	31/03/2026 17:47	Click reference for more information
Fault	BT23869	15/03/2026 23:09	02/04/2026 12:47	Click reference for more information
Fault	BT23606	14/03/2026 11:06	30/03/2026 10:27	Click reference for more information
Fault	BT22916	12/03/2026 12:20	28/03/2026 12:34	Click reference for more information
Fault	BT22152	10/03/2026 09:42	30/03/2026 17:03	Click reference for more information
Fault	BT21658	07/03/2026 16:37	02/04/2026 13:47	Click reference for more information
Fault	BT20340	03/03/2026 07:41	30/03/2026 08:04	Click reference for more information
Fault	BT14219	11/02/2026 10:56	31/03/2026 15:07	Click reference for more information
Fault	BT14220	11/02/2026 10:56	31/03/2026 15:07	Click reference for more information
Fault	BT13958	10/02/2026 13:57	31/03/2026 16:12	Click reference for more information
Fault	BT28231	28/01/2026 14:23	30/03/2026 06:27	Click reference for more information

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