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Broadband Status

The notices below are from our suppliers, for information about Zen faults and maintenance please view our service alerts. Please note that the fix/update dates and times provided in these notices are estimates and could be subject to change.

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Current/Recent Faults and Maintenance

TypeReferenceStart/DetectedLast UpdateClearedArea Codes
Fault BT9110016/09/2026 08:0416/09/2026 08:17 16/09/2026 14:05 (estimate) Click reference for more information
Fault BT9104516/09/2026 02:2916/09/2026 02:31 16/09/2026 08:29 (estimate) Click reference for more information
Fault BT9104216/09/2026 02:0016/09/2026 08:17 17/09/2026 06:00 (estimate) Click reference for more information
Fault BT9095015/09/2026 15:5616/09/2026 08:05 22/09/2026 17:55 (estimate) Click reference for more information
Fault BT9087215/09/2026 13:5915/09/2026 20:21 21/09/2026 17:48 (estimate) Click reference for more information
Fault BT9079815/09/2026 12:1316/09/2026 08:02 18/09/2026 13:12 (estimate) Click reference for more information
Fault BT9073215/09/2026 10:4115/09/2026 13:41 25/09/2026 10:40 (estimate) Click reference for more information
Fault BT9036714/09/2026 12:4614/09/2026 13:06 25/09/2026 17:00 (estimate) Click reference for more information
Fault BT9034714/09/2026 12:1915/09/2026 12:31 18/09/2026 19:00 (estimate) Click reference for more information
Fault BT9024714/09/2026 08:2115/09/2026 10:38 17/09/2026 08:34 (estimate) Click reference for more information
Fault BT9009913/09/2026 09:1316/09/2026 07:46 21/09/2026 17:00 (estimate) Click reference for more information
Fault BT8848508/09/2026 10:2515/09/2026 08:58 18/09/2026 08:57 (estimate) Click reference for more information
Fault BT8846208/09/2026 09:5408/09/2026 10:00 22/09/2026 09:52 (estimate) Click reference for more information
Fault BT8805907/09/2026 09:1814/09/2026 09:48 18/09/2026 16:29 (estimate) Click reference for more information
Fault BT8731104/09/2026 10:1811/09/2026 10:15 17/09/2026 16:00 (estimate) Click reference for more information
Fault BT9108703/07/2026 16:4516/09/2026 08:22 16/09/2026 18:00 (estimate) Click reference for more information
Maintenance PW60059516/09/2026 00:01N/A 16/09/2026 07:00 Click reference for more information
Maintenance PW60206216/09/2026 00:01N/A 16/09/2026 07:00 Click reference for more information
Maintenance PW60134416/09/2026 00:01N/A 16/09/2026 07:00 Click reference for more information
Maintenance PW60197116/09/2026 00:01N/A 16/09/2026 07:00 Click reference for more information
Maintenance PW60291916/09/2026 00:01N/A 16/09/2026 07:00 Click reference for more information

Planned Maintenance

Upcoming planned maintenance over the next 7 days

Planned StartPlanned FinishReferenceArea Codes
16/09/2026 22:0017/09/2026 05:00PW1789276579 01924 01942
16/09/2026 23:0117/09/2026 05:00PW1786374642 01689 01959
16/09/2026 23:0517/09/2026 05:00PW1787910506 01132 01133 01138 01206 01245 01284 01299 01311 01313 01314 01315 01316 01317 01348 01357 01359 01379 01388 01394 01412 01413 01414 01415 01416 01418 01419 01446 01452 01462 01512 01515 01535 01621 01623 01633 01634 01651 01760 01780 01929 01957 01978
16/09/2026 23:0517/09/2026 05:00PW1787910632 01189 01342 01444 01798
16/09/2026 23:0517/09/2026 05:00PW1788257866 01189 01342 01444 01798
16/09/2026 23:0517/09/2026 05:00PW1788257930 01132 01133 01138 01206 01245 01284 01299 01311 01313 01314 01315 01316 01317 01348 01357 01359 01379 01388 01394 01412 01413 01414 01415 01416 01418 01419 01446 01452 01462 01512 01515 01535 01621 01623 01633 01634 01651 01760 01780 01929 01957 01978
17/09/2026 00:0017/09/2026 05:00PW1788790259 01172 01173 01179 01736 01792
17/09/2026 23:0518/09/2026 05:00PW1787910806 01206 01253 01254 01255 01257 01268 01412 01416 01418 01595 01621 01733 01787 01793
17/09/2026 23:0518/09/2026 05:00PW1787912705 01404 01453 01454
17/09/2026 23:0518/09/2026 05:00PW1788258238 01206 01253 01254 01255 01257 01268 01412 01416 01418 01595 01621 01733 01787 01793
17/09/2026 23:0518/09/2026 05:00PW1788258350 01404 01453 01454
20/09/2026 23:0521/09/2026 05:00PW1788516212 01324 01392 01508 01577 01603 01692 01745 01977 01982
20/09/2026 23:0521/09/2026 05:00PW1788516395 01268 01502 01670 01842 01984
21/09/2026 22:0022/09/2026 05:00PW1788803346 01768
21/09/2026 23:0522/09/2026 05:00PW1788516575 01283 01414 01415 01419 01536 01604
21/09/2026 23:0522/09/2026 05:00PW1788517420 01172 01173 01179 01275
22/09/2026 23:0523/09/2026 05:00PW1788516814 01525
22/09/2026 23:0523/09/2026 05:00PW1788516872 02030 02032 02082 02084 02085 02087 02088 02089

Past Faults and Maintenance

Past faults and maintenance over the last 7 days

TypeReferenceStart/DetectedClearedArea Codes
FaultBT9103516/09/2026 00:1316/09/2026 00:13 Click reference for more information
MaintenancePW178782968715/09/2026 23:0516/09/2026 05:00 01276 01344
MaintenancePW178791045515/09/2026 23:0516/09/2026 05:00 01245 01277 01279 01524 01636 01793 01803 01992 01993 02842
MaintenancePW178825756215/09/2026 23:0516/09/2026 05:00 01245 01277 01279 01524 01636 01793 01803 01992 01993 02842
MaintenancePW178395084515/09/2026 22:5916/09/2026 05:00 01297 01308 01395 01460 02011 02032 02033 02071 02072 02073 02074 02075 02076 02077 02078 02079
MaintenancePW178806646115/09/2026 22:0016/09/2026 05:00 01524 01539 02827
FaultBT9101315/09/2026 20:5515/09/2026 23:34 Click reference for more information
FaultBT9099215/09/2026 18:4215/09/2026 20:00 Click reference for more information
FaultBT9099515/09/2026 18:3015/09/2026 18:49 Click reference for more information
FaultBT9099315/09/2026 18:2615/09/2026 18:26 01445
FaultBT9097115/09/2026 16:5616/09/2026 01:47 Click reference for more information
FaultBT9089815/09/2026 14:2915/09/2026 14:34 01270
FaultBT9098815/09/2026 13:4215/09/2026 20:25 Click reference for more information
FaultBT9084015/09/2026 13:1816/09/2026 03:43 01241 01382
FaultBT9086015/09/2026 13:1816/09/2026 04:09 01241 01334 01382 01592
FaultBT9082415/09/2026 12:5015/09/2026 13:15 Click reference for more information
FaultBT9082715/09/2026 12:5016/09/2026 01:07 Click reference for more information
FaultBT9082315/09/2026 12:4915/09/2026 13:15 Click reference for more information
FaultBT9081315/09/2026 12:3915/09/2026 13:03 Click reference for more information
FaultBT9079915/09/2026 12:0915/09/2026 12:10 Click reference for more information
FaultBT9079415/09/2026 12:0815/09/2026 12:31 Click reference for more information
FaultBT9079615/09/2026 12:0815/09/2026 12:30 Click reference for more information
FaultBT9079115/09/2026 12:0115/09/2026 15:02 Click reference for more information
FaultBT9075215/09/2026 11:0115/09/2026 14:03 Click reference for more information
FaultBT9073915/09/2026 10:4715/09/2026 11:16 Click reference for more information
FaultBT9074015/09/2026 10:4715/09/2026 11:17 Click reference for more information
FaultBT9076515/09/2026 10:3715/09/2026 10:37 Click reference for more information
FaultBT9072615/09/2026 10:3615/09/2026 11:30 01608 01865 01993
FaultBT9068415/09/2026 09:1315/09/2026 09:44 Click reference for more information
FaultBT9068515/09/2026 09:1315/09/2026 09:44 Click reference for more information
FaultBT9068615/09/2026 09:1315/09/2026 09:44 Click reference for more information
FaultBT9066915/09/2026 08:3815/09/2026 10:15 Click reference for more information
FaultBT9065615/09/2026 08:0015/09/2026 15:20 Click reference for more information
FaultBT9064015/09/2026 06:1215/09/2026 11:59 Click reference for more information
FaultBT9063415/09/2026 05:4715/09/2026 14:29 Click reference for more information
FaultBT9062915/09/2026 05:1916/09/2026 04:00 Click reference for more information
FaultBT9061315/09/2026 03:0215/09/2026 08:45 Click reference for more information
FaultBT9057515/09/2026 01:2415/09/2026 22:08 Click reference for more information
FaultBT9057915/09/2026 01:1915/09/2026 01:19 Click reference for more information
FaultBT9058215/09/2026 01:1915/09/2026 01:19 Click reference for more information
FaultBT9058615/09/2026 01:1915/09/2026 01:19 Click reference for more information
FaultBT9058715/09/2026 01:1915/09/2026 01:19 01670
FaultBT9058315/09/2026 01:1915/09/2026 01:19 01670
FaultBT9059015/09/2026 00:3115/09/2026 00:31 01474
MaintenancePW60205915/09/2026 00:0115/09/2026 07:00 Click reference for more information
MaintenancePW60205815/09/2026 00:0115/09/2026 07:00 Click reference for more information
MaintenancePW60206015/09/2026 00:0115/09/2026 07:00 Click reference for more information
MaintenancePW178835046315/09/2026 00:0015/09/2026 05:00 01422
FaultBT9054614/09/2026 23:3915/09/2026 07:47 01946
MaintenancePW178782871114/09/2026 23:0515/09/2026 05:00 01173 01179 01225 01245 01268 01277 01313 01314 01315 01622 02843 02892
MaintenancePW178782965614/09/2026 23:0515/09/2026 05:00 01206 01253 01332 01376 01538 01728 01825
MaintenancePW178784133614/09/2026 23:0515/09/2026 05:00 01733 01832
MaintenancePW178396204114/09/2026 22:5915/09/2026 05:00 01392 01527 01752 01753
FaultBT9053714/09/2026 21:1715/09/2026 02:53 Click reference for more information
FaultBT9051614/09/2026 19:0114/09/2026 21:06 Click reference for more information
FaultBT9049014/09/2026 17:1915/09/2026 16:09 Click reference for more information
FaultBT9045414/09/2026 15:4515/09/2026 16:06 Click reference for more information
FaultBT9043914/09/2026 14:5315/09/2026 00:47 Click reference for more information
FaultBT9041414/09/2026 14:0714/09/2026 14:30 Click reference for more information
FaultBT9037414/09/2026 12:5614/09/2026 14:58 Click reference for more information
FaultBT9036014/09/2026 12:3515/09/2026 13:43 Click reference for more information
FaultBT9036114/09/2026 12:3514/09/2026 12:56 Click reference for more information
FaultBT9031914/09/2026 11:2114/09/2026 11:41 Click reference for more information
FaultBT9030814/09/2026 10:5814/09/2026 20:47 Click reference for more information
FaultBT9027114/09/2026 09:5214/09/2026 10:43 Click reference for more information
FaultBT9026014/09/2026 09:0814/09/2026 09:29 Click reference for more information
FaultBT9026114/09/2026 09:0714/09/2026 09:30 Click reference for more information
FaultBT9025814/09/2026 09:0615/09/2026 01:41 Click reference for more information
FaultBT9025514/09/2026 08:5314/09/2026 12:20 Click reference for more information
FaultBT9023914/09/2026 07:4414/09/2026 20:01 Click reference for more information
FaultBT9021914/09/2026 03:1714/09/2026 11:47 Click reference for more information
MaintenancePW178782860013/09/2026 23:0514/09/2026 05:00 01799
MaintenancePW178581248213/09/2026 23:0114/09/2026 05:00 01392 01974 02911 02920 02921
MaintenancePW178722417313/09/2026 23:0114/09/2026 07:01 01212 01955 02011 02030 02031 02032 02033 02034 02035 02070 02071 02072 02073 02074 02075 02076 02077 02078 02079 02083 02084 02087
FaultBT9021613/09/2026 22:3014/09/2026 10:53 Click reference for more information
FaultBT9017113/09/2026 19:4913/09/2026 20:45 Click reference for more information
FaultBT9014313/09/2026 15:4314/09/2026 06:05 Click reference for more information
FaultBT9013313/09/2026 14:2714/09/2026 07:03 Click reference for more information
FaultBT9013113/09/2026 13:5814/09/2026 01:47 Click reference for more information
FaultBT9011813/09/2026 12:1613/09/2026 16:45 Click reference for more information
FaultBT9008513/09/2026 07:1113/09/2026 09:15 Click reference for more information
FaultBT9005813/09/2026 03:0113/09/2026 03:15 Click reference for more information
FaultBT9005513/09/2026 02:4713/09/2026 03:02 01922
FaultBT9005613/09/2026 02:4713/09/2026 02:47 01922
FaultBT9003913/09/2026 00:0413/09/2026 00:31 Click reference for more information
FaultBT9001412/09/2026 18:0613/09/2026 09:14 Click reference for more information
FaultBT8998312/09/2026 13:0112/09/2026 14:40 Click reference for more information
FaultBT8997512/09/2026 11:5015/09/2026 11:47 Click reference for more information
FaultBT8994712/09/2026 10:2612/09/2026 18:16 Click reference for more information
FaultBT8993812/09/2026 09:5812/09/2026 10:25 Click reference for more information
FaultBT8993012/09/2026 09:3312/09/2026 22:00 Click reference for more information
FaultBT8991212/09/2026 07:1612/09/2026 08:09 Click reference for more information
FaultBT8989412/09/2026 03:1014/09/2026 11:18 Click reference for more information
MaintenancePW178298245211/09/2026 21:0012/09/2026 07:00 01204 01254 01772
MaintenancePW178575798211/09/2026 21:0012/09/2026 07:00 01254 01512 01514 01515 01517 01518 01772 02810 02890 02895
FaultBT8984811/09/2026 20:3213/09/2026 13:33 Click reference for more information
FaultBT8984211/09/2026 19:2711/09/2026 20:01 Click reference for more information
FaultBT8982211/09/2026 17:1411/09/2026 17:30 Click reference for more information
FaultBT8982111/09/2026 17:0912/09/2026 08:48 Click reference for more information
FaultBT8973411/09/2026 13:2911/09/2026 19:47 Click reference for more information
FaultBT8973211/09/2026 13:2312/09/2026 20:14 Click reference for more information
FaultBT8971811/09/2026 12:5911/09/2026 17:06 Click reference for more information
FaultBT8968211/09/2026 11:5411/09/2026 12:02 Click reference for more information
FaultBT8967211/09/2026 11:3514/09/2026 10:14 Click reference for more information
FaultBT8966411/09/2026 11:1511/09/2026 11:34 Click reference for more information
FaultBT8962011/09/2026 09:4411/09/2026 11:02 Click reference for more information
FaultBT8957911/09/2026 06:5611/09/2026 07:00 01158 01159
FaultBT8957711/09/2026 06:3211/09/2026 06:55 Click reference for more information
FaultBT8956911/09/2026 04:5911/09/2026 13:33 Click reference for more information
FaultBT8956411/09/2026 01:1611/09/2026 09:47 Click reference for more information
FaultBT8952811/09/2026 00:2111/09/2026 00:21 Click reference for more information
MaintenancePW60205511/09/2026 00:0111/09/2026 07:00 Click reference for more information
MaintenancePW178731438510/09/2026 23:0511/09/2026 05:00 01212 01213 01214 01215 01216 01217
MaintenancePW178731565810/09/2026 23:0511/09/2026 05:00 01225 01249 01308 01380 01425 01454 01666 01672 01980
MaintenancePW178394787410/09/2026 22:5911/09/2026 05:00 01202 01267 01300 01437 01558 01559 01570 01749 01761 01834 01929 01994
FaultBT8949910/09/2026 21:2610/09/2026 22:25 02073 02075 02076
FaultBT8947610/09/2026 18:2110/09/2026 18:46 Click reference for more information
FaultBT8946210/09/2026 17:1710/09/2026 20:31 Click reference for more information
FaultBT8942810/09/2026 15:4210/09/2026 18:20 Click reference for more information
FaultBT8939610/09/2026 14:1910/09/2026 14:31 Click reference for more information
FaultBT8933110/09/2026 11:5110/09/2026 21:47 Click reference for more information
FaultBT8925510/09/2026 09:2910/09/2026 09:48 Click reference for more information
FaultBT8925010/09/2026 09:2210/09/2026 17:47 Click reference for more information
FaultBT8924010/09/2026 09:0610/09/2026 09:12 01205
FaultBT8922710/09/2026 08:3910/09/2026 14:04 Click reference for more information
FaultBT8922110/09/2026 07:4710/09/2026 08:01 Click reference for more information
FaultBT8920010/09/2026 06:0910/09/2026 07:32 Click reference for more information
FaultBT8918610/09/2026 04:2410/09/2026 12:39 Click reference for more information
FaultBT8916110/09/2026 02:5510/09/2026 03:15 Click reference for more information
FaultBT8915210/09/2026 02:0210/09/2026 11:31 Click reference for more information
FaultBT8918510/09/2026 01:1610/09/2026 10:16 Click reference for more information
FaultBT8914510/09/2026 00:5311/09/2026 17:47 Click reference for more information
MaintenancePW60304410/09/2026 00:0110/09/2026 07:00 Click reference for more information
MaintenancePW60285810/09/2026 00:0110/09/2026 07:00 Click reference for more information
MaintenancePW60205410/09/2026 00:0110/09/2026 07:00 Click reference for more information
MaintenancePW60191410/09/2026 00:0110/09/2026 07:00 Click reference for more information
MaintenancePW178731454909/09/2026 23:0510/09/2026 05:00 01258 01722 01747 01963
MaintenancePW178896814409/09/2026 23:0110/09/2026 05:00 01181 01183 01189 01252 01256 01264 01280 01295 01296 01367 01412 01413 01414 01415 01417 01442 01451 01488 01495 01505 01525 01582 01608 01635 01686 01793 01794 01865 01869 01980 01988 01993
MaintenancePW178395104009/09/2026 22:5910/09/2026 05:00 01171 01173 01179 01235 01292 01355 01494 01844 01865
FaultBT8911409/09/2026 22:0209/09/2026 22:17 Click reference for more information
MaintenancePW178670832409/09/2026 21:0010/09/2026 05:00 01254 01512 01514 01515 01517 01518 01772
FaultBT8910009/09/2026 20:0909/09/2026 20:30 Click reference for more information
FaultBT8909809/09/2026 19:4309/09/2026 20:41 Click reference for more information
FaultBT8906609/09/2026 15:5909/09/2026 19:54 Click reference for more information
FaultBT8899709/09/2026 14:1309/09/2026 15:13 Click reference for more information
FaultBT8899109/09/2026 13:4111/09/2026 17:02 Click reference for more information
FaultBT8898709/09/2026 13:1909/09/2026 13:36 Click reference for more information
FaultBT8892909/09/2026 11:2409/09/2026 11:44 Click reference for more information
FaultBT8892109/09/2026 11:0709/09/2026 16:26 Click reference for more information
FaultBT8898909/09/2026 10:4609/09/2026 15:23 Click reference for more information
FaultBT8888809/09/2026 10:0909/09/2026 12:59 Click reference for more information
FaultBT8887909/09/2026 09:5209/09/2026 19:47 Click reference for more information
FaultBT8887409/09/2026 09:3709/09/2026 10:36 Click reference for more information
FaultBT8886409/09/2026 09:2409/09/2026 09:32 Click reference for more information
FaultBT8889009/09/2026 06:3810/09/2026 08:50 Click reference for more information
FaultBT8891409/09/2026 05:2109/09/2026 21:19 Click reference for more information
FaultBT8880509/09/2026 05:0910/09/2026 10:29 Click reference for more information
FaultBT8883909/09/2026 01:0109/09/2026 10:56 Click reference for more information
FaultBT8877309/09/2026 00:3609/09/2026 00:46 Click reference for more information
FaultBT8877109/09/2026 00:3309/09/2026 13:12 Click reference for more information
MaintenancePW60286109/09/2026 00:0209/09/2026 07:01 Click reference for more information
MaintenancePW60272309/09/2026 00:0109/09/2026 06:00 Click reference for more information
MaintenancePW60189009/09/2026 00:0109/09/2026 07:00 Click reference for more information
MaintenancePW60319209/09/2026 00:0109/09/2026 06:00 Click reference for more information
FaultBT8881208/09/2026 23:0509/09/2026 08:26 Click reference for more information
MaintenancePW178401016408/09/2026 22:5909/09/2026 05:00 01323 01612 01617 01619 01642 01903
MaintenancePW178836330408/09/2026 22:0009/09/2026 05:00 01924 01942
FaultBT8866108/09/2026 15:3509/09/2026 16:00 Click reference for more information
FaultBT8865608/09/2026 15:1909/09/2026 15:54 Click reference for more information
FaultBT8853108/09/2026 11:4715/09/2026 08:51 Click reference for more information
FaultBT8845908/09/2026 09:3414/09/2026 12:18 Click reference for more information
FaultBT8845408/09/2026 09:3410/09/2026 17:47 Click reference for more information
FaultBT8946108/09/2026 08:5210/09/2026 18:09 Click reference for more information
FaultBT8841708/09/2026 06:1009/09/2026 18:35 Click reference for more information
FaultBT8832207/09/2026 19:1511/09/2026 13:38 Click reference for more information
FaultBT8831107/09/2026 18:3611/09/2026 13:12 Click reference for more information
FaultBT8809707/09/2026 10:5514/09/2026 21:47 Click reference for more information
FaultBT8804107/09/2026 08:3409/09/2026 05:27 Click reference for more information
FaultBT8793506/09/2026 15:0009/09/2026 15:10 Click reference for more information
FaultBT8749804/09/2026 16:5709/09/2026 23:30 Click reference for more information
FaultBT8704203/09/2026 17:2810/09/2026 17:08 Click reference for more information
FaultBT8696703/09/2026 14:4910/09/2026 17:56 Click reference for more information
FaultBT8660902/09/2026 15:3809/09/2026 06:00 01757
FaultBT8654002/09/2026 13:4710/09/2026 09:03 Click reference for more information
FaultBT8643302/09/2026 10:2711/09/2026 13:13 Click reference for more information
FaultBT8444327/08/2026 12:4010/09/2026 12:26 Click reference for more information
FaultBT8243122/08/2026 12:1209/09/2026 15:01 Click reference for more information
FaultBT7952415/08/2026 09:0009/09/2026 11:41 Click reference for more information
FaultBT7419005/08/2026 14:5012/09/2026 12:46 Click reference for more information

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