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Broadband Status

The notices below are from our suppliers, for information about Zen faults and maintenance please view our service alerts. Please note that the fix/update dates and times provided in these notices are estimates and could be subject to change.

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Current/Recent Faults and Maintenance

Type	Reference	Start/Detected	Last Update	Cleared	Area Codes
Fault	BT86732	03/09/2026 02:06	03/09/2026 04:32	04/09/2026 19:00 (estimate)	Click reference for more information
Fault	BT86731	03/09/2026 01:59	03/09/2026 02:36	03/09/2026 07:08 (estimate)	Click reference for more information
Maintenance	PW603038	03/09/2026 00:01	N/A	03/09/2026 07:00 (estimate)	Click reference for more information
Maintenance	PW603043	03/09/2026 00:01	N/A	03/09/2026 07:00 (estimate)	Click reference for more information
Maintenance	PW602834	03/09/2026 00:01	N/A	03/09/2026 07:00 (estimate)	Click reference for more information
Maintenance	PW602881	03/09/2026 00:01	N/A	03/09/2026 07:00 (estimate)	Click reference for more information
Fault	BT86491	02/09/2026 12:04	02/09/2026 19:28	03/09/2026 12:30 (estimate)	Click reference for more information
Fault	BT86433	02/09/2026 10:27	02/09/2026 11:05	09/09/2026 17:00 (estimate)	Click reference for more information
Fault	BT86435	02/09/2026 10:22	02/09/2026 16:51	03/09/2026 16:00 (estimate)	Click reference for more information
Fault	BT86208	01/09/2026 16:12	02/09/2026 16:32	03/09/2026 16:12 (estimate)	Click reference for more information
Fault	BT86204	01/09/2026 16:00	02/09/2026 16:04	03/09/2026 16:00 (estimate)	Click reference for more information
Fault	BT86151	01/09/2026 13:47	01/09/2026 17:53	04/09/2026 23:59 (estimate)	Click reference for more information
Fault	BT86090	01/09/2026 11:53	02/09/2026 16:02	04/09/2026 20:31 (estimate)	Click reference for more information
Fault	BT85967	01/09/2026 07:23	01/09/2026 07:43	08/09/2026 17:00 (estimate)	Click reference for more information
Fault	BT85896	31/08/2026 22:59	02/09/2026 16:33	07/09/2026 16:33 (estimate)	Click reference for more information
Fault	BT85809	31/08/2026 13:48	02/09/2026 16:26	07/09/2026 17:00 (estimate)	Click reference for more information
Fault	BT84603	27/08/2026 16:33	02/09/2026 14:25	04/09/2026 17:00 (estimate)	Click reference for more information
Fault	BT84606	27/08/2026 16:33	02/09/2026 14:22	04/09/2026 17:00 (estimate)	Click reference for more information
Fault	BT84598	27/08/2026 16:23	02/09/2026 14:26	04/09/2026 17:00 (estimate)	Click reference for more information
Fault	BT84588	27/08/2026 16:17	02/09/2026 14:30	04/09/2026 17:00 (estimate)	Click reference for more information
Fault	BT84589	27/08/2026 16:17	02/09/2026 14:24	04/09/2026 17:00 (estimate)	Click reference for more information
Fault	BT84577	27/08/2026 16:09	02/09/2026 14:24	04/09/2026 17:00 (estimate)	Click reference for more information
Fault	BT84569	27/08/2026 16:07	01/09/2026 16:03	11/09/2026 17:00 (estimate)	Click reference for more information
Fault	BT84573	27/08/2026 16:05	02/09/2026 14:34	04/09/2026 17:00 (estimate)	Click reference for more information
Fault	BT84429	27/08/2026 12:14	01/09/2026 15:09	09/09/2026 17:00 (estimate)	Click reference for more information
Fault	BT83571	25/08/2026 16:31	02/09/2026 07:48	07/09/2026 17:00 (estimate)	Click reference for more information
Fault	BT83376	25/08/2026 11:19	02/09/2026 11:50	04/09/2026 17:00 (estimate)	Click reference for more information
Fault	BT82431	22/08/2026 12:12	02/09/2026 07:47	11/09/2026 17:00 (estimate)	Click reference for more information
Fault	BT81945	21/08/2026 10:08	02/09/2026 17:14	04/09/2026 15:56 (estimate)	Click reference for more information
Fault	BT79524	15/08/2026 09:00	02/09/2026 08:04	04/09/2026 19:15 (estimate)	Click reference for more information
Fault	BT74190	05/08/2026 14:50	27/08/2026 09:09	04/09/2026 17:00 (estimate)	Click reference for more information
Fault	BT86735	03/09/2026 02:33	03/09/2026 04:50	03/09/2026 02:53	01983
Fault	BT86730	03/09/2026 01:50	03/09/2026 02:44	03/09/2026 02:44	Click reference for more information
Maintenance	PW1787251187	03/09/2026 00:00	N/A	03/09/2026 05:00	01412 01413 01414 01415 01416 01418 01419 01505
Maintenance	PW1786625910	02/09/2026 23:05	N/A	03/09/2026 05:00	01252
Maintenance	PW1786705349	02/09/2026 23:05	N/A	03/09/2026 05:00	01843 02030 02032 02082 02085 02087 02089
Maintenance	PW1787651288	02/09/2026 22:00	N/A	03/09/2026 05:00	01407 01612 01613 01614 01618
Maintenance	PW1787654550	02/09/2026 22:00	N/A	03/09/2026 05:00	01293 01302 01559 01612 01613 01616 01619 01947 01997 02392
Fault	BT86540	02/09/2026 13:47	02/09/2026 18:16	03/09/2026 03:47	Click reference for more information
Fault	BT85420	29/08/2026 23:06	03/09/2026 03:12	03/09/2026 03:12	Click reference for more information

Planned Maintenance

Upcoming planned maintenance over the next 7 days

Planned Start	Planned Finish	Reference	Area Codes
03/09/2026 08:00	03/09/2026 14:00	PW1787991916	01245 01279 01371 01799
03/09/2026 22:59	04/09/2026 05:00	PW1784013061	01661 01903 01912 01914 02820 02825 02838 02840 02879 02886 02890 02892 02894
03/09/2026 23:01	04/09/2026 05:00	PW1784884051	01633 01695
03/09/2026 23:05	04/09/2026 05:00	PW1786625554	01491 01594 01612 01614 01618 01619 01643 02010 02032 02035 02071 02082 02083 02084 02085 02089
03/09/2026 23:05	04/09/2026 05:00	PW1786698026	01457
04/09/2026 00:00	04/09/2026 05:00	PW1787011243	01224
04/09/2026 00:00	04/09/2026 05:00	PW1787982412	01260 01477
06/09/2026 23:05	07/09/2026 05:00	PW1787323888	01131 01132 01133 01138
06/09/2026 23:05	07/09/2026 05:00	PW1787323933	01211 01212 01214 01215 01216 01217 01564 01978
07/09/2026 23:05	08/09/2026 05:00	PW1787582453	01213 01215 01275 01543 01922
07/09/2026 23:05	08/09/2026 05:00	PW1787648618	01213 01215 01275 01543 01922
08/09/2026 22:00	09/09/2026 05:00	PW1788363304	01924 01942
08/09/2026 22:59	09/09/2026 05:00	PW1784010164	01323 01612 01617 01619 01642 01903
09/09/2026 21:00	10/09/2026 05:00	PW1786708324	01254 01512 01514 01515 01517 01518 01772
09/09/2026 22:59	10/09/2026 05:00	PW1783951040	01171 01173 01179 01235 01292 01355 01494 01844 01865
09/09/2026 23:05	10/09/2026 05:00	PW1787314549	01258 01722 01747 01963

Past Faults and Maintenance

Past faults and maintenance over the last 7 days

Type	Reference	Start/Detected	Cleared	Area Codes
Fault	BT86680	02/09/2026 19:36	02/09/2026 21:07	Click reference for more information
Fault	BT86640	02/09/2026 16:39	03/09/2026 01:24	Click reference for more information
Fault	BT86616	02/09/2026 15:37	03/09/2026 00:47	Click reference for more information
Fault	BT86546	02/09/2026 13:57	02/09/2026 14:15	Click reference for more information
Fault	BT86544	02/09/2026 13:55	02/09/2026 14:16	Click reference for more information
Fault	BT86456	02/09/2026 11:05	02/09/2026 11:31	Click reference for more information
Fault	BT86407	02/09/2026 10:13	02/09/2026 16:31	Click reference for more information
Fault	BT86393	02/09/2026 09:51	02/09/2026 10:12	Click reference for more information
Fault	BT86341	02/09/2026 07:12	02/09/2026 07:31	Click reference for more information
Fault	BT86335	02/09/2026 06:31	02/09/2026 23:57	Click reference for more information
Fault	BT86328	02/09/2026 04:28	02/09/2026 04:31	Click reference for more information
Fault	BT86295	02/09/2026 00:32	02/09/2026 00:46	Click reference for more information
Fault	BT86286	02/09/2026 00:15	02/09/2026 00:15	01325
Fault	BT86283	02/09/2026 00:11	02/09/2026 00:11	Click reference for more information
Fault	BT86284	02/09/2026 00:11	02/09/2026 00:11	Click reference for more information
Fault	BT86285	02/09/2026 00:11	02/09/2026 00:11	Click reference for more information
Maintenance	PW602693	02/09/2026 00:01	02/09/2026 06:00	Click reference for more information
Maintenance	PW602835	02/09/2026 00:01	02/09/2026 07:00	Click reference for more information
Maintenance	PW601907	02/09/2026 00:01	02/09/2026 07:00	Click reference for more information
Maintenance	PW1787251927	02/09/2026 00:00	02/09/2026 05:00	01412 01413 01414 01415 01418
Maintenance	PW1784104155	01/09/2026 22:59	02/09/2026 05:00	01405 01495 01729 01732 01757 01795 01797 01937
Fault	BT86269	01/09/2026 22:54	01/09/2026 22:55	01256
Maintenance	PW1787195767	01/09/2026 22:00	02/09/2026 05:00	01924 01942
Fault	BT86277	01/09/2026 19:57	02/09/2026 01:05	Click reference for more information
Fault	BT86219	01/09/2026 16:41	01/09/2026 17:00	Click reference for more information
Fault	BT86209	01/09/2026 16:15	01/09/2026 22:17	Click reference for more information
Fault	BT86203	01/09/2026 15:55	01/09/2026 16:14	Click reference for more information
Fault	BT86192	01/09/2026 15:29	01/09/2026 16:32	Click reference for more information
Fault	BT86171	01/09/2026 14:28	01/09/2026 15:15	Click reference for more information
Fault	BT86155	01/09/2026 14:06	01/09/2026 23:47	Click reference for more information
Fault	BT86156	01/09/2026 14:06	01/09/2026 14:37	Click reference for more information
Fault	BT86089	01/09/2026 11:49	01/09/2026 12:08	Click reference for more information
Fault	BT86068	01/09/2026 11:28	02/09/2026 08:03	Click reference for more information
Fault	BT86040	01/09/2026 10:17	01/09/2026 14:23	Click reference for more information
Fault	BT86008	01/09/2026 09:32	01/09/2026 10:56	Click reference for more information
Fault	BT86005	01/09/2026 09:29	02/09/2026 16:45	Click reference for more information
Fault	BT85958	01/09/2026 06:11	01/09/2026 06:26	Click reference for more information
Fault	BT85923	01/09/2026 00:49	01/09/2026 00:49	02077
Fault	BT85911	31/08/2026 23:39	31/08/2026 23:39	01280
Fault	BT85851	31/08/2026 16:37	31/08/2026 17:00	Click reference for more information
Fault	BT85806	31/08/2026 13:41	31/08/2026 18:31	Click reference for more information
Fault	BT85802	31/08/2026 13:11	31/08/2026 13:38	Click reference for more information
Fault	BT85795	31/08/2026 12:31	31/08/2026 14:27	Click reference for more information
Fault	BT85778	31/08/2026 11:16	31/08/2026 12:11	Click reference for more information
Fault	BT85716	31/08/2026 07:25	31/08/2026 07:48	Click reference for more information
Fault	BT85695	31/08/2026 04:16	31/08/2026 06:21	Click reference for more information
Fault	BT85671	31/08/2026 02:29	31/08/2026 02:47	Click reference for more information
Fault	BT85688	31/08/2026 00:37	31/08/2026 15:15	Click reference for more information
Fault	BT85702	31/08/2026 00:29	31/08/2026 11:57	Click reference for more information
Fault	BT85668	30/08/2026 23:31	31/08/2026 09:15	Click reference for more information
Fault	BT85631	30/08/2026 22:52	31/08/2026 00:15	Click reference for more information
Fault	BT85732	30/08/2026 21:18	02/09/2026 22:47	Click reference for more information
Fault	BT85521	30/08/2026 13:02	30/08/2026 13:38	Click reference for more information
Fault	BT85479	30/08/2026 00:45	31/08/2026 19:15	Click reference for more information
Fault	BT85378	29/08/2026 18:32	29/08/2026 19:26	Click reference for more information
Fault	BT85419	29/08/2026 18:16	30/08/2026 12:47	Click reference for more information
Fault	BT85368	29/08/2026 17:34	30/08/2026 21:54	Click reference for more information
Fault	BT85326	29/08/2026 14:41	29/08/2026 15:25	Click reference for more information
Fault	BT85327	29/08/2026 14:33	29/08/2026 14:46	Click reference for more information
Fault	BT85301	29/08/2026 13:21	29/08/2026 14:18	Click reference for more information
Fault	BT85236	29/08/2026 08:52	29/08/2026 09:16	Click reference for more information
Fault	BT85235	29/08/2026 08:33	30/08/2026 01:27	Click reference for more information
Fault	BT85210	29/08/2026 07:11	29/08/2026 13:15	Click reference for more information
Fault	BT85198	29/08/2026 06:28	29/08/2026 10:18	Click reference for more information
Fault	BT85193	29/08/2026 06:07	29/08/2026 06:32	Click reference for more information
Fault	BT85150	28/08/2026 19:29	29/08/2026 12:53	Click reference for more information
Fault	BT85118	28/08/2026 19:04	28/08/2026 19:30	Click reference for more information
Fault	BT85108	28/08/2026 18:23	30/08/2026 04:23	Click reference for more information
Fault	BT85090	28/08/2026 17:21	29/08/2026 02:47	Click reference for more information
Fault	BT85071	28/08/2026 16:43	01/09/2026 14:40	Click reference for more information
Fault	BT85066	28/08/2026 16:30	28/08/2026 17:17	Click reference for more information
Fault	BT85021	28/08/2026 14:53	28/08/2026 15:15	Click reference for more information
Fault	BT84967	28/08/2026 13:25	28/08/2026 13:34	Click reference for more information
Fault	BT84909	28/08/2026 11:58	28/08/2026 22:24	Click reference for more information
Fault	BT84884	28/08/2026 11:18	29/08/2026 13:46	Click reference for more information
Fault	BT84873	28/08/2026 11:05	28/08/2026 20:47	Click reference for more information
Fault	BT84862	28/08/2026 10:40	29/08/2026 10:11	Click reference for more information
Fault	BT84859	28/08/2026 10:33	28/08/2026 19:47	Click reference for more information
Fault	BT84835	28/08/2026 10:01	28/08/2026 14:18	Click reference for more information
Fault	BT84836	28/08/2026 10:01	01/09/2026 10:16	Click reference for more information
Fault	BT84806	28/08/2026 09:10	28/08/2026 10:37	Click reference for more information
Fault	BT84802	28/08/2026 08:55	28/08/2026 15:27	Click reference for more information
Fault	BT84801	28/08/2026 08:47	28/08/2026 13:58	Click reference for more information
Fault	BT84798	28/08/2026 08:47	28/08/2026 13:22	Click reference for more information
Fault	BT84781	28/08/2026 08:22	28/08/2026 10:01	Click reference for more information
Fault	BT84747	28/08/2026 01:38	28/08/2026 18:53	Click reference for more information
Fault	BT85085	28/08/2026 00:30	29/08/2026 01:03	Click reference for more information
Maintenance	PW603037	28/08/2026 00:01	28/08/2026 07:00	Click reference for more information
Maintenance	PW603040	28/08/2026 00:01	28/08/2026 07:00	Click reference for more information
Maintenance	PW601897	28/08/2026 00:01	28/08/2026 07:00	Click reference for more information
Maintenance	PW1784358766	27/08/2026 23:00	28/08/2026 05:00	01274
Fault	BT84697	27/08/2026 22:59	27/08/2026 23:15	Click reference for more information
Maintenance	PW1783751896	27/08/2026 22:59	28/08/2026 05:00	01132 01133 01423 01612 01613 01616 01617 01619 01666 01934 01937
Fault	BT84689	27/08/2026 22:11	27/08/2026 23:52	Click reference for more information
Maintenance	PW1787728459	27/08/2026 22:00	28/08/2026 05:00	01590 01794 02311 02380
Fault	BT84687	27/08/2026 21:49	27/08/2026 22:15	Click reference for more information
Fault	BT84680	27/08/2026 21:13	28/08/2026 10:02	Click reference for more information
Fault	BT84643	27/08/2026 17:44	27/08/2026 19:10	Click reference for more information
Fault	BT84594	27/08/2026 16:30	28/08/2026 15:35	Click reference for more information
Fault	BT84530	27/08/2026 14:58	27/08/2026 16:28	Click reference for more information
Fault	BT84520	27/08/2026 14:53	27/08/2026 15:14	Click reference for more information
Fault	BT84497	27/08/2026 14:03	28/08/2026 21:55	Click reference for more information
Fault	BT84455	27/08/2026 13:01	02/09/2026 16:39	Click reference for more information
Fault	BT84443	27/08/2026 12:40	27/08/2026 21:47	Click reference for more information
Fault	BT84433	27/08/2026 12:21	27/08/2026 14:55	Click reference for more information
Fault	BT84422	27/08/2026 12:07	27/08/2026 14:07	Click reference for more information
Fault	BT84407	27/08/2026 11:46	01/09/2026 19:31	Click reference for more information
Fault	BT84403	27/08/2026 11:34	27/08/2026 11:47	Click reference for more information
Fault	BT84404	27/08/2026 11:34	27/08/2026 15:58	Click reference for more information
Fault	BT84389	27/08/2026 11:19	27/08/2026 14:43	Click reference for more information
Fault	BT84378	27/08/2026 10:49	27/08/2026 11:02	Click reference for more information
Fault	BT84374	27/08/2026 10:43	27/08/2026 10:51	Click reference for more information
Fault	BT84361	27/08/2026 10:18	27/08/2026 10:57	Click reference for more information
Fault	BT84336	27/08/2026 09:48	27/08/2026 10:17	Click reference for more information
Fault	BT84327	27/08/2026 09:42	27/08/2026 13:56	Click reference for more information
Fault	BT84328	27/08/2026 09:42	28/08/2026 13:11	Click reference for more information
Fault	BT84325	27/08/2026 09:40	27/08/2026 21:47	Click reference for more information
Fault	BT84457	27/08/2026 08:41	28/08/2026 20:47	Click reference for more information
Fault	BT84236	27/08/2026 06:52	28/08/2026 13:30	Click reference for more information
Maintenance	PW601892	27/08/2026 00:01	27/08/2026 07:00	Click reference for more information
Maintenance	PW601895	27/08/2026 00:01	27/08/2026 07:00	Click reference for more information
Maintenance	PW602575	27/08/2026 00:01	27/08/2026 07:00	Click reference for more information
Maintenance	PW1787169833	27/08/2026 00:00	27/08/2026 05:00	01305 01495
Fault	BT86484	26/08/2026 23:29	02/09/2026 12:47	Click reference for more information
Maintenance	PW1785908380	26/08/2026 23:05	27/08/2026 05:00	01276 01452 01531 01594 01686 01912 01925
Maintenance	PW1786637035	26/08/2026 23:05	27/08/2026 05:00	01538 01782
Maintenance	PW1784240300	26/08/2026 23:00	27/08/2026 05:00	01226 01274 01405 01904
Fault	BT84072	26/08/2026 22:58	27/08/2026 00:00	Click reference for more information
Maintenance	PW1787204699	26/08/2026 22:00	27/08/2026 05:00	01590 01794 02311 02380
Maintenance	PW1787204801	26/08/2026 22:00	27/08/2026 05:00	01270 01689 01959
Fault	BT84041	26/08/2026 19:25	28/08/2026 11:53	Click reference for more information
Fault	BT83979	26/08/2026 15:28	27/08/2026 02:48	Click reference for more information
Fault	BT83917	26/08/2026 13:15	01/09/2026 13:16	Click reference for more information
Fault	BT83856	26/08/2026 11:25	27/08/2026 01:02	01379
Fault	BT83734	26/08/2026 08:21	28/08/2026 12:23	Click reference for more information
Fault	BT83505	25/08/2026 14:24	28/08/2026 14:16	Click reference for more information
Fault	BT83504	25/08/2026 14:16	28/08/2026 13:04	Click reference for more information
Fault	BT83313	25/08/2026 09:49	27/08/2026 16:47	Click reference for more information
Fault	BT82896	24/08/2026 10:56	29/08/2026 10:15	Click reference for more information
Fault	BT81751	20/08/2026 17:51	30/08/2026 12:50	Click reference for more information
Fault	BT81741	20/08/2026 17:12	01/09/2026 12:18	Click reference for more information
Fault	BT79631	15/08/2026 18:49	27/08/2026 19:47	Click reference for more information
Fault	BT73748	04/08/2026 16:27	28/08/2026 15:15	Click reference for more information

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