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Broadband Status

The notices below are from our suppliers, for information about Zen faults and maintenance please view our service alerts. Please note that the fix/update dates and times provided in these notices are estimates and could be subject to change.

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Current/Recent Faults and Maintenance

Type	Reference	Start/Detected	Last Update	Cleared	Area Codes
Fault	BT36680	26/04/2026 10:53	26/04/2026 12:47	26/04/2026 15:53 (estimate)	Click reference for more information
Fault	BT36659	26/04/2026 09:11	26/04/2026 10:04	26/04/2026 10:05 (estimate)	Click reference for more information
Fault	BT36655	26/04/2026 08:20	26/04/2026 08:32	26/04/2026 14:20 (estimate)	Click reference for more information
Fault	BT36629	26/04/2026 03:58	26/04/2026 06:42	26/04/2026 09:58 (estimate)	Click reference for more information
Fault	BT36509	25/04/2026 13:57	25/04/2026 14:01	27/04/2026 13:57 (estimate)	Click reference for more information
Fault	BT35262	22/04/2026 06:00	24/04/2026 13:50	27/04/2026 15:00 (estimate)	Click reference for more information
Fault	BT34796	20/04/2026 13:49	24/04/2026 08:03	27/04/2026 17:00 (estimate)	Click reference for more information
Fault	BT33175	14/04/2026 13:12	25/04/2026 17:15	30/04/2026 09:02 (estimate)	Click reference for more information
Fault	BT36708	26/04/2026 12:59	26/04/2026 13:15	26/04/2026 13:14	Click reference for more information
Fault	BT36689	26/04/2026 11:24	26/04/2026 11:36	26/04/2026 11:36	Click reference for more information
Fault	BT36683	26/04/2026 11:02	26/04/2026 11:31	26/04/2026 11:31	Click reference for more information
Fault	BT33971	16/04/2026 17:04	26/04/2026 12:03	26/04/2026 12:03	Click reference for more information
Fault	BT36692	26/01/2026 11:50	26/04/2026 11:46	26/04/2026 11:46	Click reference for more information

Planned Maintenance

Upcoming planned maintenance over the next 7 days

Planned Start	Planned Finish	Reference	Area Codes
27/04/2026 23:05	28/04/2026 05:00	PW1775740317	02030 02032 02082 02083 02084 02087
27/04/2026 23:05	28/04/2026 05:00	PW1775740516	01283 01305 01463 01827
28/04/2026 23:05	29/04/2026 05:00	PW1775741019	01457
28/04/2026 23:05	29/04/2026 05:00	PW1775741079	01480 01767
29/04/2026 00:00	29/04/2026 05:00	PW1776239939	01565 01625
29/04/2026 22:00	30/04/2026 05:00	PW1776244151	01372 01483 01932 02032 02082 02083 02084 02087 02089
29/04/2026 23:05	30/04/2026 05:00	PW1775742393	01269 01554 01639 01792
29/04/2026 23:05	30/04/2026 05:00	PW1775830788	01280 01296
30/04/2026 23:05	01/05/2026 05:00	PW1775816300	01131 01132 01133 01138 01622
30/04/2026 23:05	01/05/2026 05:00	PW1776072169	01246 01256 01433 01629

Past Faults and Maintenance

Past faults and maintenance over the last 7 days

Type	Reference	Start/Detected	Cleared	Area Codes
Fault	BT36649	26/04/2026 08:20	26/04/2026 08:46	Click reference for more information
Fault	BT36650	26/04/2026 08:20	26/04/2026 08:31	Click reference for more information
Fault	BT36633	26/04/2026 04:51	26/04/2026 05:00	Click reference for more information
Fault	BT36628	26/04/2026 03:51	26/04/2026 04:00	Click reference for more information
Fault	BT36617	25/04/2026 23:29	25/04/2026 23:29	01294
Fault	BT36594	25/04/2026 20:26	26/04/2026 04:05	Click reference for more information
Fault	BT36593	25/04/2026 20:16	25/04/2026 20:19	01865
Fault	BT36567	25/04/2026 17:28	25/04/2026 17:32	Click reference for more information
Fault	BT36529	25/04/2026 15:05	25/04/2026 16:05	Click reference for more information
Fault	BT36528	25/04/2026 14:55	26/04/2026 08:50	Click reference for more information
Fault	BT36500	25/04/2026 13:44	26/04/2026 01:47	Click reference for more information
Fault	BT36495	25/04/2026 13:27	25/04/2026 13:46	Click reference for more information
Fault	BT36492	25/04/2026 13:24	25/04/2026 16:13	Click reference for more information
Fault	BT36489	25/04/2026 13:16	25/04/2026 13:38	Click reference for more information
Fault	BT36493	25/04/2026 13:16	25/04/2026 13:39	Click reference for more information
Fault	BT36472	25/04/2026 12:31	25/04/2026 13:02	Click reference for more information
Fault	BT36471	25/04/2026 12:22	25/04/2026 12:31	Click reference for more information
Fault	BT36466	25/04/2026 11:59	25/04/2026 12:02	Click reference for more information
Fault	BT36446	25/04/2026 10:42	25/04/2026 23:45	Click reference for more information
Fault	BT36386	25/04/2026 04:00	25/04/2026 15:50	Click reference for more information
Fault	BT36387	25/04/2026 00:55	25/04/2026 14:12	Click reference for more information
Fault	BT36365	24/04/2026 21:42	25/04/2026 05:20	Click reference for more information
Maintenance	PW1776212060	24/04/2026 21:00	25/04/2026 05:00	01212 01955 02011 02030 02031 02032 02033 02034 02070 02071 02072 02073 02074 02075 02076 02077 02078 02079 02083 02084 02087
Fault	BT36337	24/04/2026 18:12	24/04/2026 18:15	02072
Fault	BT36314	24/04/2026 17:23	24/04/2026 17:38	Click reference for more information
Fault	BT36301	24/04/2026 16:39	24/04/2026 16:45	Click reference for more information
Fault	BT36296	24/04/2026 16:26	24/04/2026 16:56	Click reference for more information
Fault	BT36295	24/04/2026 16:23	24/04/2026 16:32	Click reference for more information
Fault	BT36286	24/04/2026 16:14	25/04/2026 16:46	Click reference for more information
Fault	BT36292	24/04/2026 16:06	24/04/2026 16:34	Click reference for more information
Fault	BT36373	24/04/2026 15:44	25/04/2026 16:12	Click reference for more information
Fault	BT36262	24/04/2026 15:16	24/04/2026 15:36	01933
Fault	BT36253	24/04/2026 15:03	24/04/2026 15:36	Click reference for more information
Fault	BT36248	24/04/2026 14:40	24/04/2026 17:02	Click reference for more information
Fault	BT36231	24/04/2026 13:23	24/04/2026 14:22	Click reference for more information
Fault	BT36220	24/04/2026 12:37	24/04/2026 13:57	Click reference for more information
Fault	BT36212	24/04/2026 12:26	24/04/2026 12:42	Click reference for more information
Fault	BT36203	24/04/2026 12:16	24/04/2026 22:47	Click reference for more information
Fault	BT36199	24/04/2026 12:12	24/04/2026 13:15	Click reference for more information
Fault	BT36122	24/04/2026 09:29	24/04/2026 14:44	Click reference for more information
Fault	BT36121	24/04/2026 09:26	25/04/2026 08:30	Click reference for more information
Fault	BT36120	24/04/2026 09:24	24/04/2026 09:55	Click reference for more information
Fault	BT36110	24/04/2026 08:49	24/04/2026 09:15	Click reference for more information
Maintenance	PW1774948909	23/04/2026 23:05	24/04/2026 05:00	01280 01296
Maintenance	PW1775637132	23/04/2026 23:05	24/04/2026 05:00	02032 02082 02084 02086 02087 02088 02089
Maintenance	PW1775637304	23/04/2026 23:05	24/04/2026 05:00	02030 02032 02082 02083 02084 02087
Fault	BT36010	23/04/2026 22:26	23/04/2026 22:40	Click reference for more information
Fault	BT35997	23/04/2026 21:28	23/04/2026 23:39	Click reference for more information
Fault	BT35993	23/04/2026 20:30	24/04/2026 09:35	Click reference for more information
Fault	BT35959	23/04/2026 20:06	23/04/2026 20:22	Click reference for more information
Fault	BT35963	23/04/2026 20:06	23/04/2026 20:37	Click reference for more information
Fault	BT35971	23/04/2026 20:06	23/04/2026 20:18	Click reference for more information
Fault	BT35972	23/04/2026 20:06	23/04/2026 20:32	Click reference for more information
Fault	BT35975	23/04/2026 20:06	23/04/2026 20:30	Click reference for more information
Fault	BT35978	23/04/2026 20:06	24/04/2026 00:15	Click reference for more information
Fault	BT35979	23/04/2026 20:06	23/04/2026 20:30	Click reference for more information
Fault	BT35956	23/04/2026 19:40	23/04/2026 19:56	Click reference for more information
Fault	BT35950	23/04/2026 18:55	23/04/2026 20:25	Click reference for more information
Fault	BT35942	23/04/2026 17:46	23/04/2026 17:55	Click reference for more information
Fault	BT35930	23/04/2026 16:43	23/04/2026 19:41	Click reference for more information
Fault	BT35914	23/04/2026 16:04	23/04/2026 16:36	Click reference for more information
Fault	BT35884	23/04/2026 15:17	24/04/2026 09:48	Click reference for more information
Fault	BT35882	23/04/2026 15:10	23/04/2026 22:36	Click reference for more information
Fault	BT35874	23/04/2026 14:44	23/04/2026 22:42	Click reference for more information
Fault	BT35873	23/04/2026 14:41	23/04/2026 18:46	Click reference for more information
Fault	BT35848	23/04/2026 13:40	23/04/2026 14:26	Click reference for more information
Fault	BT35835	23/04/2026 13:15	23/04/2026 13:34	Click reference for more information
Fault	BT35843	23/04/2026 13:15	23/04/2026 13:34	Click reference for more information
Fault	BT35841	23/04/2026 13:13	23/04/2026 13:26	Click reference for more information
Fault	BT35823	23/04/2026 13:01	23/04/2026 13:17	Click reference for more information
Fault	BT35802	23/04/2026 12:37	23/04/2026 19:43	Click reference for more information
Fault	BT35768	23/04/2026 12:09	23/04/2026 16:06	Click reference for more information
Fault	BT35766	23/04/2026 12:09	23/04/2026 16:14	Click reference for more information
Fault	BT35705	23/04/2026 10:59	23/04/2026 11:36	Click reference for more information
Fault	BT35683	23/04/2026 10:20	23/04/2026 10:57	Click reference for more information
Fault	BT35634	23/04/2026 05:51	23/04/2026 06:05	01215
Fault	BT35638	23/04/2026 02:16	23/04/2026 07:51	Click reference for more information
Fault	BT35607	23/04/2026 00:26	23/04/2026 08:47	Click reference for more information
Maintenance	PW599167	23/04/2026 00:01	23/04/2026 07:00	Click reference for more information
Maintenance	PW599429	23/04/2026 00:01	23/04/2026 06:00	Click reference for more information
Maintenance	PW599430	23/04/2026 00:01	23/04/2026 06:00	Click reference for more information
Maintenance	PW598688	23/04/2026 00:00	23/04/2026 07:00	Click reference for more information
Fault	BT35574	22/04/2026 23:08	23/04/2026 01:59	Click reference for more information
Maintenance	PW1774948486	22/04/2026 23:05	23/04/2026 05:00	01582 01656 01908
Maintenance	PW1775561161	22/04/2026 23:05	23/04/2026 05:00	02030 02032 02082 02083 02084 02087
Maintenance	PW1775566681	22/04/2026 23:05	23/04/2026 05:00	01495 01622 01642 01702 01872 02920
Maintenance	PW1775636754	22/04/2026 23:05	23/04/2026 05:00	02030 02070 02081 02082 02083 02084 02085 02086 02087
Maintenance	PW1775637093	22/04/2026 23:05	23/04/2026 05:00	01303 01611 01612 01614 01619
Fault	BT35571	22/04/2026 20:30	22/04/2026 22:47	Click reference for more information
Fault	BT35550	22/04/2026 20:16	23/04/2026 10:58	Click reference for more information
Fault	BT35545	22/04/2026 19:45	24/04/2026 11:50	Click reference for more information
Fault	BT35521	22/04/2026 17:55	23/04/2026 07:58	Click reference for more information
Fault	BT35448	22/04/2026 14:13	22/04/2026 14:17	01914 01916
Fault	BT35440	22/04/2026 13:51	22/04/2026 14:25	Click reference for more information
Fault	BT35441	22/04/2026 13:51	22/04/2026 19:08	Click reference for more information
Fault	BT35421	22/04/2026 13:17	22/04/2026 13:56	Click reference for more information
Fault	BT35407	22/04/2026 12:45	22/04/2026 12:49	02083
Fault	BT35399	22/04/2026 12:43	22/04/2026 13:00	Click reference for more information
Fault	BT35392	22/04/2026 12:03	22/04/2026 12:45	Click reference for more information
Fault	BT35366	22/04/2026 11:50	22/04/2026 12:04	Click reference for more information
Fault	BT35354	22/04/2026 11:28	22/04/2026 11:33	Click reference for more information
Fault	BT35342	22/04/2026 11:02	22/04/2026 11:22	Click reference for more information
Fault	BT35328	22/04/2026 10:36	23/04/2026 19:25	Click reference for more information
Fault	BT35322	22/04/2026 10:31	22/04/2026 10:50	Click reference for more information
Fault	BT35316	22/04/2026 10:25	22/04/2026 16:00	Click reference for more information
Fault	BT35320	22/04/2026 10:19	22/04/2026 15:37	Click reference for more information
Fault	BT35327	22/04/2026 10:18	22/04/2026 11:45	Click reference for more information
Fault	BT35315	22/04/2026 10:17	22/04/2026 10:32	Click reference for more information
Maintenance	PW599522	22/04/2026 10:15	22/04/2026 17:00	Click reference for more information
Fault	BT35296	22/04/2026 09:31	22/04/2026 10:26	Click reference for more information
Fault	BT35295	22/04/2026 09:30	22/04/2026 15:33	Click reference for more information
Fault	BT35298	22/04/2026 09:18	22/04/2026 10:37	01642
Fault	BT35284	22/04/2026 08:36	22/04/2026 12:26	Click reference for more information
Maintenance	PW599511	22/04/2026 02:00	22/04/2026 06:00	Click reference for more information
Maintenance	PW598667	22/04/2026 00:01	22/04/2026 07:00	Click reference for more information
Maintenance	PW1774948435	21/04/2026 23:05	22/04/2026 05:00	01234 01525 01582 01767 01776
Maintenance	PW1775560671	21/04/2026 23:05	22/04/2026 05:00	02030 02032 02082 02083 02084 02087
Maintenance	PW1775560871	21/04/2026 23:05	22/04/2026 05:00	01612 01617 01619
Maintenance	PW1775561279	21/04/2026 23:05	22/04/2026 05:00	01223 01224 01462 01763
Fault	BT35210	21/04/2026 20:36	21/04/2026 22:17	Click reference for more information
Fault	BT35205	21/04/2026 19:47	22/04/2026 15:38	Click reference for more information
Fault	BT35202	21/04/2026 19:23	21/04/2026 19:56	Click reference for more information
Fault	BT35197	21/04/2026 19:00	21/04/2026 19:08	01908
Fault	BT35195	21/04/2026 18:59	22/04/2026 00:04	Click reference for more information
Fault	BT35191	21/04/2026 18:35	21/04/2026 20:03	Click reference for more information
Fault	BT35192	21/04/2026 18:33	21/04/2026 18:46	Click reference for more information
Fault	BT35132	21/04/2026 14:58	21/04/2026 15:32	Click reference for more information
Fault	BT35126	21/04/2026 14:37	21/04/2026 14:48	Click reference for more information
Fault	BT35110	21/04/2026 13:16	21/04/2026 14:37	Click reference for more information
Fault	BT35108	21/04/2026 13:11	21/04/2026 13:41	Click reference for more information
Fault	BT35105	21/04/2026 12:55	21/04/2026 13:08	Click reference for more information
Fault	BT35073	21/04/2026 11:49	21/04/2026 12:14	Click reference for more information
Fault	BT35064	21/04/2026 11:38	21/04/2026 12:27	Click reference for more information
Fault	BT35072	21/04/2026 11:37	21/04/2026 13:07	Click reference for more information
Fault	BT35057	21/04/2026 11:26	21/04/2026 12:12	Click reference for more information
Fault	BT35054	21/04/2026 11:20	21/04/2026 11:41	Click reference for more information
Fault	BT34974	21/04/2026 04:51	21/04/2026 05:09	Click reference for more information
Fault	BT34972	21/04/2026 01:52	21/04/2026 07:10	Click reference for more information
Maintenance	PW1774875878	20/04/2026 23:59	21/04/2026 02:59	01611 01612 01613 01614 01616 01617 01618 01619
Fault	BT34961	20/04/2026 23:06	21/04/2026 11:18	Click reference for more information
Maintenance	PW1775554971	20/04/2026 23:05	21/04/2026 05:00	01212 01213 01214 01215 01216 01217
Maintenance	PW1775555184	20/04/2026 23:05	21/04/2026 05:00	01205 01507 01790
Fault	BT34913	20/04/2026 22:43	21/04/2026 00:12	Click reference for more information
Fault	BT34906	20/04/2026 21:03	20/04/2026 21:16	Click reference for more information
Maintenance	PW1774603979	20/04/2026 21:00	21/04/2026 05:00	01547 01782 02011 02030 02031 02032 02033 02034 02035 02070 02071 02072 02073 02074 02075 02076 02077 02078 02079 02083 02842 02891 02897
Fault	BT34898	20/04/2026 20:11	21/04/2026 05:30	01707
Fault	BT34889	20/04/2026 19:14	20/04/2026 20:56	Click reference for more information
Fault	BT34874	20/04/2026 17:26	20/04/2026 20:21	Click reference for more information
Fault	BT34854	20/04/2026 16:39	20/04/2026 20:00	Click reference for more information
Fault	BT34846	20/04/2026 16:07	21/04/2026 14:21	Click reference for more information
Fault	BT34837	20/04/2026 15:46	21/04/2026 00:16	01469
Fault	BT34821	20/04/2026 15:16	20/04/2026 16:17	Click reference for more information
Fault	BT34814	20/04/2026 14:41	20/04/2026 20:14	Click reference for more information
Fault	BT34806	20/04/2026 14:25	20/04/2026 15:01	Click reference for more information
Fault	BT34775	20/04/2026 13:06	20/04/2026 21:47	Click reference for more information
Fault	BT34745	20/04/2026 11:59	20/04/2026 16:05	Click reference for more information
Fault	BT34723	20/04/2026 11:20	20/04/2026 11:31	Click reference for more information
Fault	BT34675	20/04/2026 10:10	21/04/2026 08:50	Click reference for more information
Fault	BT34654	20/04/2026 09:25	20/04/2026 12:14	Click reference for more information
Fault	BT34639	20/04/2026 07:29	21/04/2026 00:06	Click reference for more information
Fault	BT34638	20/04/2026 07:20	20/04/2026 07:59	Click reference for more information
Fault	BT34627	20/04/2026 05:19	20/04/2026 05:29	Click reference for more information
Maintenance	PW1774623361	19/04/2026 23:59	20/04/2026 03:00	01297 01308 01460
Fault	BT34594	19/04/2026 22:27	20/04/2026 10:21	Click reference for more information
Fault	BT34577	19/04/2026 20:41	19/04/2026 22:48	01570
Fault	BT34564	19/04/2026 16:53	19/04/2026 16:54	01720
Fault	BT34543	19/04/2026 13:36	19/04/2026 13:45	Click reference for more information
Fault	BT34538	19/04/2026 13:11	19/04/2026 14:10	Click reference for more information
Fault	BT34521	19/04/2026 11:19	19/04/2026 11:31	Click reference for more information
Fault	BT34507	19/04/2026 09:46	19/04/2026 10:00	Click reference for more information
Fault	BT34520	19/04/2026 08:06	19/04/2026 17:12	01283
Fault	BT34484	19/04/2026 07:01	19/04/2026 09:32	Click reference for more information
Fault	BT34470	19/04/2026 01:23	19/04/2026 01:24	Click reference for more information
Fault	BT34448	18/04/2026 20:34	20/04/2026 16:48	Click reference for more information
Fault	BT34275	17/04/2026 18:54	20/04/2026 14:03	Click reference for more information
Fault	BT34246	17/04/2026 16:12	20/04/2026 10:38	Click reference for more information
Fault	BT34163	17/04/2026 12:08	24/04/2026 14:43	Click reference for more information
Fault	BT34159	17/04/2026 10:16	19/04/2026 15:13	Click reference for more information
Fault	BT33569	15/04/2026 13:55	24/04/2026 20:47	Click reference for more information
Fault	BT28315	30/03/2026 10:58	24/04/2026 16:00	Click reference for more information

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