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Broadband Status

The notices below are from our suppliers, for information about Zen faults and maintenance please view our service alerts. Please note that the fix/update dates and times provided in these notices are estimates and could be subject to change.

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Current/Recent Faults and Maintenance

Type	Reference	Start/Detected	Last Update	Cleared	Area Codes
Fault	BT13290	07/02/2026 14:27	07/02/2026 20:20	07/02/2026 20:26 (estimate)	Click reference for more information
Fault	BT13137	06/02/2026 17:38	06/02/2026 17:50	13/02/2026 17:37 (estimate)	Click reference for more information
Fault	BT12817	05/02/2026 16:54	05/02/2026 20:07	12/02/2026 16:55 (estimate)	Click reference for more information
Fault	BT12743	05/02/2026 13:49	05/02/2026 15:56	18/02/2026 21:26 (estimate)	Click reference for more information
Fault	BT12689	05/02/2026 12:41	06/02/2026 16:16	09/02/2026 13:18 (estimate)	Click reference for more information
Fault	BT12626	05/02/2026 10:51	05/02/2026 13:20	19/02/2026 18:49 (estimate)	Click reference for more information
Fault	BT12560	05/02/2026 08:50	05/02/2026 09:02	13/02/2026 08:48 (estimate)	Click reference for more information
Fault	BT12556	05/02/2026 08:42	06/02/2026 12:31	13/02/2026 18:39 (estimate)	Click reference for more information
Fault	BT12370	04/02/2026 16:11	05/02/2026 14:18	11/02/2026 17:00 (estimate)	Click reference for more information
Fault	BT12150	04/02/2026 09:55	05/02/2026 11:25	18/02/2026 16:55 (estimate)	Click reference for more information
Fault	BT11879	03/02/2026 12:18	06/02/2026 16:24	12/02/2026 15:35 (estimate)	Click reference for more information
Fault	BT11823	03/02/2026 10:36	06/02/2026 10:15	10/02/2026 10:13 (estimate)	Click reference for more information
Fault	BT10860	30/01/2026 07:12	06/02/2026 07:34	13/02/2026 16:32 (estimate)	Click reference for more information
Fault	BT10775	29/01/2026 18:06	06/02/2026 11:40	20/02/2026 17:00 (estimate)	Click reference for more information
Fault	BT10657	29/01/2026 13:54	06/02/2026 13:08	19/02/2026 06:13 (estimate)	Click reference for more information
Fault	BT10240	28/01/2026 12:51	04/02/2026 14:10	12/02/2026 10:26 (estimate)	Click reference for more information
Fault	BT9643	27/01/2026 11:56	05/02/2026 11:14	16/02/2026 11:13 (estimate)	Click reference for more information
Fault	BT9612	27/01/2026 11:32	05/02/2026 12:25	09/02/2026 11:29 (estimate)	Click reference for more information
Fault	BT9528	27/01/2026 10:25	03/02/2026 10:03	13/02/2026 10:03 (estimate)	Click reference for more information
Fault	BT9457	27/01/2026 08:24	06/02/2026 12:02	13/02/2026 17:00 (estimate)	Click reference for more information
Fault	BT9193	26/01/2026 13:55	06/02/2026 09:08	20/02/2026 17:08 (estimate)	Click reference for more information
Fault	BT9041	26/01/2026 09:30	05/02/2026 08:38	13/02/2026 08:38 (estimate)	Click reference for more information
Fault	BT8118	22/01/2026 12:26	03/02/2026 16:35	10/02/2026 14:02 (estimate)	Click reference for more information
Fault	BT138015	19/12/2025 12:24	06/02/2026 07:48	13/02/2026 17:07 (estimate)	Click reference for more information
Fault	BT13311	07/02/2026 16:35	07/02/2026 18:16	07/02/2026 18:16	Click reference for more information

Planned Maintenance

Upcoming planned maintenance over the next 7 days

Planned Start	Planned Finish	Reference	Area Codes
09/02/2026 00:05	09/02/2026 06:00	PW1768995728	01276 02031 02032 02082 02083 02084 02086 02087 02089
09/02/2026 00:05	09/02/2026 06:00	PW1769099111	01225 01305 01341 01495 01672 01793 01929 02311 02380
10/02/2026 00:05	10/02/2026 06:00	PW1768995802	01386 01412 01413 01415 01418 01419 01608 01644 01656 01754 01766 01789 01926 02011 02030 02032 02070 02072 02074 02077 02078
10/02/2026 00:05	10/02/2026 06:00	PW1769099738	01202 01348 01437 01446 01497 01570 01646 01656 01834 01874 02380
10/02/2026 00:05	10/02/2026 06:00	PW1769100407	01484 02011 02030 02031 02032 02033 02034 02035 02070 02071 02072 02073 02074 02075 02076 02077 02078 02079 02082
11/02/2026 00:05	11/02/2026 06:00	PW1769100570	01288 01291 01446 01594 01600 01633 02911 02920
11/02/2026 00:05	11/02/2026 06:00	PW1769157267	02011 02030 02031 02032 02033 02035 02070 02071 02072 02073 02074 02075 02076 02077 02078 02079 02081
11/02/2026 00:05	11/02/2026 06:00	PW1769157896	02030 02032 02033 02070 02071 02072 02073 02074 02075 02076 02077 02078 02079
12/02/2026 00:05	12/02/2026 06:00	PW1769012365	01308 01722 01725 01794 01962 01980 01985
12/02/2026 00:05	12/02/2026 06:00	PW1769176398	01291 01443 01594 01600 01633 01981
13/02/2026 00:05	13/02/2026 06:00	PW1769444176	01792

Past Faults and Maintenance

Past faults and maintenance over the last 7 days

Type	Reference	Start/Detected	Cleared	Area Codes
Fault	BT13316	07/02/2026 17:10	07/02/2026 18:06	Click reference for more information
Fault	BT13304	07/02/2026 15:33	07/02/2026 17:01	Click reference for more information
Fault	BT13285	07/02/2026 14:13	07/02/2026 15:26	Click reference for more information
Fault	BT13282	07/02/2026 13:52	07/02/2026 14:13	Click reference for more information
Fault	BT13275	07/02/2026 13:09	07/02/2026 15:38	01497 01874
Fault	BT13256	07/02/2026 11:11	07/02/2026 12:18	Click reference for more information
Fault	BT13250	07/02/2026 11:02	07/02/2026 11:25	Click reference for more information
Fault	BT13251	07/02/2026 11:02	07/02/2026 16:33	Click reference for more information
Fault	BT13245	07/02/2026 10:35	07/02/2026 11:29	01497 01874
Fault	BT13243	07/02/2026 10:17	07/02/2026 11:41	Click reference for more information
Fault	BT13221	07/02/2026 08:33	07/02/2026 08:42	Click reference for more information
Fault	BT13206	07/02/2026 06:04	07/02/2026 07:40	02380
Fault	BT13195	07/02/2026 02:33	07/02/2026 02:33	Click reference for more information
Fault	BT13165	06/02/2026 21:02	06/02/2026 21:16	Click reference for more information
Fault	BT13164	06/02/2026 21:00	06/02/2026 21:15	Click reference for more information
Fault	BT13162	06/02/2026 20:44	06/02/2026 20:45	01435 01580
Fault	BT13154	06/02/2026 19:46	06/02/2026 20:01	Click reference for more information
Fault	BT13152	06/02/2026 19:42	06/02/2026 19:53	Click reference for more information
Fault	BT13141	06/02/2026 18:28	07/02/2026 03:47	Click reference for more information
Fault	BT13124	06/02/2026 16:36	06/02/2026 17:03	Click reference for more information
Fault	BT13123	06/02/2026 16:28	07/02/2026 12:15	Click reference for more information
Fault	BT13093	06/02/2026 15:05	06/02/2026 23:06	Click reference for more information
Fault	BT13085	06/02/2026 14:42	06/02/2026 15:16	Click reference for more information
Fault	BT13077	06/02/2026 14:25	06/02/2026 14:31	Click reference for more information
Fault	BT13053	06/02/2026 13:20	06/02/2026 14:28	Click reference for more information
Fault	BT13036	06/02/2026 12:34	06/02/2026 12:45	Click reference for more information
Fault	BT13033	06/02/2026 12:26	06/02/2026 20:47	Click reference for more information
Fault	BT12961	06/02/2026 09:53	06/02/2026 10:06	01495
Fault	BT12940	06/02/2026 09:12	06/02/2026 16:20	Click reference for more information
Fault	BT12921	06/02/2026 08:22	06/02/2026 10:18	Click reference for more information
Fault	BT12909	06/02/2026 04:09	06/02/2026 04:09	01628
Maintenance	PW1768399932	06/02/2026 00:05	06/02/2026 06:00	01296 01525 01908
Maintenance	PW1768400062	06/02/2026 00:05	06/02/2026 06:00	01202 01425 01929 02311 02380
Maintenance	PW592926	06/02/2026 00:01	06/02/2026 07:00	Click reference for more information
Maintenance	PW595522	06/02/2026 00:01	06/02/2026 06:00	Click reference for more information
Maintenance	PW596838	06/02/2026 00:01	06/02/2026 06:00	Click reference for more information
Maintenance	PW592447	06/02/2026 00:01	06/02/2026 07:00	Click reference for more information
Maintenance	PW596837	06/02/2026 00:01	06/02/2026 06:00	Click reference for more information
Maintenance	PW596836	06/02/2026 00:01	06/02/2026 06:00	Click reference for more information
Fault	BT12884	05/02/2026 23:29	05/02/2026 23:29	01571 01847 01971
Fault	BT12878	05/02/2026 23:01	06/02/2026 03:20	Click reference for more information
Fault	BT12876	05/02/2026 22:43	06/02/2026 01:59	Click reference for more information
Fault	BT12871	05/02/2026 21:49	05/02/2026 22:47	Click reference for more information
Fault	BT12854	05/02/2026 20:05	05/02/2026 22:30	01443 01639 01685
Fault	BT12809	05/02/2026 16:29	05/02/2026 17:13	Click reference for more information
Fault	BT12781	05/02/2026 14:56	05/02/2026 15:03	Click reference for more information
Fault	BT12782	05/02/2026 14:41	06/02/2026 14:48	01698
Fault	BT12731	05/02/2026 13:35	05/02/2026 14:57	Click reference for more information
Fault	BT13193	05/02/2026 13:23	07/02/2026 05:06	Click reference for more information
Fault	BT12721	05/02/2026 13:09	06/02/2026 13:37	Click reference for more information
Fault	BT12714	05/02/2026 13:04	05/02/2026 13:27	Click reference for more information
Fault	BT12703	05/02/2026 12:40	05/02/2026 12:51	Click reference for more information
Fault	BT12681	05/02/2026 12:23	05/02/2026 13:06	Click reference for more information
Fault	BT12686	05/02/2026 12:16	05/02/2026 17:10	Click reference for more information
Fault	BT12674	05/02/2026 12:11	05/02/2026 12:32	Click reference for more information
Fault	BT12594	05/02/2026 10:07	05/02/2026 10:34	Click reference for more information
Fault	BT12593	05/02/2026 10:06	05/02/2026 10:22	Click reference for more information
Fault	BT12588	05/02/2026 10:02	05/02/2026 10:18	Click reference for more information
Fault	BT12577	05/02/2026 09:42	05/02/2026 12:39	Click reference for more information
Fault	BT12568	05/02/2026 09:10	05/02/2026 09:31	Click reference for more information
Maintenance	PW596946	05/02/2026 08:30	05/02/2026 16:00	Click reference for more information
Fault	BT12526	05/02/2026 07:41	05/02/2026 20:47	Click reference for more information
Fault	BT12514	05/02/2026 04:01	05/02/2026 06:54	01224
Maintenance	PW1768395806	05/02/2026 00:05	05/02/2026 06:00	01258 01297 01300 01305 01308 01489 01590 01678 01935 01962 02380
Maintenance	PW592900	05/02/2026 00:01	05/02/2026 07:00	Click reference for more information
Maintenance	PW592925	05/02/2026 00:01	05/02/2026 07:00	Click reference for more information
Maintenance	PW596325	05/02/2026 00:01	05/02/2026 05:59	Click reference for more information
Maintenance	PW596791	05/02/2026 00:01	05/02/2026 06:00	Click reference for more information
Maintenance	PW596792	05/02/2026 00:01	05/02/2026 06:00	Click reference for more information
Maintenance	PW596793	05/02/2026 00:01	05/02/2026 06:00	Click reference for more information
Fault	BT12459	04/02/2026 19:38	05/02/2026 06:52	Click reference for more information
Fault	BT12386	04/02/2026 16:51	04/02/2026 18:50	Click reference for more information
Fault	BT12323	04/02/2026 14:33	04/02/2026 20:05	Click reference for more information
Fault	BT12297	04/02/2026 14:01	04/02/2026 15:16	Click reference for more information
Fault	BT12300	04/02/2026 13:51	06/02/2026 15:58	Click reference for more information
Fault	BT12271	04/02/2026 13:11	04/02/2026 14:03	Click reference for more information
Fault	BT12265	04/02/2026 12:50	04/02/2026 15:52	Click reference for more information
Fault	BT12257	04/02/2026 12:42	04/02/2026 23:52	Click reference for more information
Fault	BT12216	04/02/2026 11:32	04/02/2026 17:09	Click reference for more information
Fault	BT12189	04/02/2026 10:55	04/02/2026 13:50	Click reference for more information
Fault	BT12174	04/02/2026 10:43	05/02/2026 09:47	Click reference for more information
Fault	BT12185	04/02/2026 10:30	06/02/2026 21:46	Click reference for more information
Fault	BT12404	04/02/2026 10:24	04/02/2026 20:07	Click reference for more information
Fault	BT12158	04/02/2026 10:02	04/02/2026 12:42	01784
Fault	BT12148	04/02/2026 09:53	04/02/2026 14:28	Click reference for more information
Fault	BT12134	04/02/2026 09:20	04/02/2026 18:38	Click reference for more information
Fault	BT12132	04/02/2026 09:15	04/02/2026 11:45	Click reference for more information
Fault	BT12129	04/02/2026 09:10	04/02/2026 09:33	Click reference for more information
Maintenance	PW596243	04/02/2026 01:00	04/02/2026 06:00	Click reference for more information
Maintenance	PW1768395565	04/02/2026 00:05	04/02/2026 06:00	01202 01264 01425 01590 01794 01962 01980 02380
Maintenance	PW592899	04/02/2026 00:01	04/02/2026 07:00	Click reference for more information
Maintenance	PW592897	04/02/2026 00:01	04/02/2026 07:00	Click reference for more information
Maintenance	PW596761	04/02/2026 00:01	04/02/2026 06:00	Click reference for more information
Maintenance	PW592902	04/02/2026 00:01	04/02/2026 07:00	Click reference for more information
Maintenance	PW596098	04/02/2026 00:01	04/02/2026 06:00	Click reference for more information
Maintenance	PW596763	04/02/2026 00:01	04/02/2026 06:00	Click reference for more information
Fault	BT12092	03/02/2026 20:57	04/02/2026 08:56	Click reference for more information
Fault	BT12069	03/02/2026 20:36	04/02/2026 01:36	Click reference for more information
Fault	BT12044	03/02/2026 15:59	03/02/2026 20:05	Click reference for more information
Fault	BT11981	03/02/2026 15:43	03/02/2026 18:15	Click reference for more information
Fault	BT11977	03/02/2026 15:22	03/02/2026 15:50	Click reference for more information
Fault	BT11915	03/02/2026 13:42	03/02/2026 14:53	Click reference for more information
Fault	BT11888	03/02/2026 12:40	05/02/2026 14:46	Click reference for more information
Fault	BT11850	03/02/2026 11:35	05/02/2026 12:55	Click reference for more information
Fault	BT11818	03/02/2026 10:34	03/02/2026 19:03	Click reference for more information
Fault	BT11993	03/02/2026 10:22	03/02/2026 17:35	Click reference for more information
Fault	BT11811	03/02/2026 10:21	03/02/2026 19:15	Click reference for more information
Fault	BT11779	03/02/2026 09:39	03/02/2026 10:00	Click reference for more information
Fault	BT11781	03/02/2026 09:39	03/02/2026 15:17	Click reference for more information
Fault	BT11782	03/02/2026 09:38	03/02/2026 09:48	Click reference for more information
Fault	BT11769	03/02/2026 09:01	06/02/2026 08:58	Click reference for more information
Fault	BT11755	03/02/2026 07:26	03/02/2026 07:45	Click reference for more information
Fault	BT11753	03/02/2026 07:09	03/02/2026 07:31	Click reference for more information
Fault	BT11747	03/02/2026 04:05	03/02/2026 04:20	Click reference for more information
Fault	BT11746	03/02/2026 02:26	03/02/2026 16:09	Click reference for more information
Fault	BT11743	03/02/2026 01:58	03/02/2026 15:29	Click reference for more information
Fault	BT11733	03/02/2026 00:06	03/02/2026 00:06	01280
Maintenance	PW594438	03/02/2026 00:01	03/02/2026 07:00	Click reference for more information
Maintenance	PW595363	03/02/2026 00:01	03/02/2026 06:00	Click reference for more information
Maintenance	PW595768	03/02/2026 00:01	03/02/2026 07:00	Click reference for more information
Maintenance	PW596093	03/02/2026 00:01	03/02/2026 06:00	Click reference for more information
Maintenance	PW596632	03/02/2026 00:01	03/02/2026 06:00	Click reference for more information
Maintenance	PW1768303900	03/02/2026 00:00	03/02/2026 04:00	01412 01413 01414 01415 01416 01418 01419 01505
Fault	BT11705	02/02/2026 19:32	02/02/2026 21:50	01362 01603
Fault	BT11684	02/02/2026 16:02	03/02/2026 08:59	Click reference for more information
Fault	BT11706	02/02/2026 15:32	02/02/2026 21:39	Click reference for more information
Fault	BT11673	02/02/2026 15:06	02/02/2026 15:39	Click reference for more information
Fault	BT11585	02/02/2026 11:41	04/02/2026 08:54	Click reference for more information
Fault	BT11543	02/02/2026 09:49	03/02/2026 16:09	Click reference for more information
Fault	BT11536	02/02/2026 09:22	02/02/2026 09:58	Click reference for more information
Fault	BT11498	02/02/2026 06:03	04/02/2026 10:25	Click reference for more information
Maintenance	PW1768394965	02/02/2026 00:05	02/02/2026 06:00	01171 01172 01173 01179 01275 01283 01386 01452 01453 01458 01684 01736 01749 01792 01793 01934
Fault	BT11425	01/02/2026 17:05	01/02/2026 17:23	Click reference for more information
Fault	BT11424	01/02/2026 17:03	01/02/2026 17:58	Click reference for more information
Fault	BT11401	01/02/2026 13:44	01/02/2026 16:54	Click reference for more information
Fault	BT11393	01/02/2026 12:55	01/02/2026 14:08	01767
Fault	BT11379	01/02/2026 11:53	01/02/2026 12:27	Click reference for more information
Fault	BT11366	01/02/2026 10:36	01/02/2026 10:45	Click reference for more information
Fault	BT11361	01/02/2026 10:01	01/02/2026 10:17	Click reference for more information
Fault	BT11356	01/02/2026 09:47	02/02/2026 13:22	Click reference for more information
Fault	BT11329	01/02/2026 00:53	01/02/2026 01:14	01527 01531 01684
Fault	BT11294	31/01/2026 19:23	31/01/2026 19:37	01962
Fault	BT11273	31/01/2026 16:43	31/01/2026 17:03	Click reference for more information
Fault	BT11272	31/01/2026 16:21	01/02/2026 01:47	Click reference for more information
Fault	BT11256	31/01/2026 14:21	01/02/2026 11:44	Click reference for more information
Fault	BT11297	31/01/2026 13:01	31/01/2026 20:38	Click reference for more information
Fault	BT11259	31/01/2026 11:43	31/01/2026 15:45	Click reference for more information
Fault	BT11224	31/01/2026 11:31	01/02/2026 01:50	Click reference for more information
Fault	BT11223	31/01/2026 11:29	31/01/2026 11:40	Click reference for more information
Fault	BT11212	31/01/2026 09:04	02/02/2026 10:13	Click reference for more information
Fault	BT11206	31/01/2026 08:32	31/01/2026 13:23	Click reference for more information
Fault	BT11200	31/01/2026 08:07	31/01/2026 11:20	Click reference for more information
Fault	BT11193	31/01/2026 07:16	31/01/2026 07:38	Click reference for more information
Fault	BT11183	31/01/2026 03:00	01/02/2026 00:54	Click reference for more information
Fault	BT11181	31/01/2026 02:31	31/01/2026 02:38	01324
Fault	BT11179	31/01/2026 01:57	31/01/2026 02:42	01363
Fault	BT11168	30/01/2026 21:33	31/01/2026 03:07	Click reference for more information
Fault	BT11163	30/01/2026 15:04	31/01/2026 10:49	Click reference for more information
Fault	BT11055	30/01/2026 14:22	31/01/2026 04:05	Click reference for more information
Fault	BT11017	30/01/2026 12:58	02/02/2026 16:07	Click reference for more information
Fault	BT10979	30/01/2026 11:20	07/02/2026 08:04	Click reference for more information
Fault	BT10834	30/01/2026 06:31	31/01/2026 02:24	02085 02088
Fault	BT10831	30/01/2026 05:16	31/01/2026 02:59	Click reference for more information
Fault	BT10707	29/01/2026 15:14	04/02/2026 14:07	Click reference for more information
Fault	BT10617	29/01/2026 12:34	06/02/2026 20:47	Click reference for more information
Fault	BT10507	29/01/2026 08:57	06/02/2026 20:47	Click reference for more information
Fault	BT10501	29/01/2026 08:20	06/02/2026 20:47	Click reference for more information
Fault	BT11323	29/01/2026 03:36	01/02/2026 00:10	Click reference for more information
Fault	BT9884	27/01/2026 16:52	01/02/2026 12:08	Click reference for more information
Fault	BT9628	27/01/2026 11:42	31/01/2026 11:12	Click reference for more information
Fault	BT9093	26/01/2026 10:50	05/02/2026 11:16	Click reference for more information
Fault	BT13130	24/01/2026 17:12	06/02/2026 17:15	Click reference for more information
Fault	BT8424	23/01/2026 11:47	02/02/2026 15:31	Click reference for more information
Fault	BT7544	20/01/2026 15:56	02/02/2026 08:34	Click reference for more information
Fault	BT6945	19/01/2026 09:12	05/02/2026 13:31	Click reference for more information
Fault	BT5910	15/01/2026 09:04	05/02/2026 16:01	Click reference for more information
Fault	BT3420	09/01/2026 14:11	04/02/2026 16:38	Click reference for more information
Fault	BT3216	09/01/2026 11:04	05/02/2026 14:55	Click reference for more information
Fault	BT1515	06/01/2026 18:08	05/02/2026 11:27	Click reference for more information
Fault	BT139939	30/12/2025 12:20	02/02/2026 15:47	Click reference for more information
Fault	BT11525	28/11/2025 09:59	02/02/2026 09:00	Click reference for more information
Fault	BT13144	08/11/2025 19:16	06/02/2026 19:12	Click reference for more information
Fault	BT11077	17/01/2025 09:35	31/01/2026 10:54	Click reference for more information

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