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Broadband Status

The notices below are from our suppliers, for information about Zen faults and maintenance please view our service alerts. Please note that the fix/update dates and times provided in these notices are estimates and could be subject to change.

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Current/Recent Faults and Maintenance

Type	Reference	Start/Detected	Last Update	Cleared	Area Codes
Fault	BT89620	11/09/2026 09:44	11/09/2026 09:46	11/09/2026 15:44 (estimate)	Click reference for more information
Fault	BT89569	11/09/2026 04:59	11/09/2026 09:52	13/09/2026 04:59 (estimate)	Click reference for more information
Fault	BT88991	09/09/2026 13:41	11/09/2026 08:02	14/09/2026 07:43 (estimate)	Click reference for more information
Fault	BT88531	08/09/2026 11:47	09/09/2026 07:48	15/09/2026 17:00 (estimate)	Click reference for more information
Fault	BT88485	08/09/2026 10:25	11/09/2026 08:58	12/09/2026 08:58 (estimate)	Click reference for more information
Fault	BT88462	08/09/2026 09:54	08/09/2026 10:00	22/09/2026 09:52 (estimate)	Click reference for more information
Fault	BT88459	08/09/2026 09:34	10/09/2026 15:18	11/09/2026 08:57 (estimate)	Click reference for more information
Fault	BT88322	07/09/2026 19:15	10/09/2026 09:35	15/09/2026 17:00 (estimate)	Click reference for more information
Fault	BT88097	07/09/2026 10:55	11/09/2026 08:14	14/09/2026 17:53 (estimate)	Click reference for more information
Fault	BT88059	07/09/2026 09:18	10/09/2026 08:36	14/09/2026 17:00 (estimate)	Click reference for more information
Fault	BT87311	04/09/2026 10:18	10/09/2026 08:11	11/09/2026 08:54 (estimate)	Click reference for more information
Fault	BT86433	02/09/2026 10:27	11/09/2026 07:57	15/09/2026 19:44 (estimate)	Click reference for more information
Fault	BT74190	05/08/2026 14:50	03/09/2026 21:00	11/09/2026 17:00 (estimate)	Click reference for more information
Fault	BT89564	11/09/2026 01:16	11/09/2026 09:47	11/09/2026 09:47	Click reference for more information

Planned Maintenance

Upcoming planned maintenance over the next 7 days

Planned Start	Planned Finish	Reference	Area Codes
11/09/2026 21:00	12/09/2026 07:00	PW1782982452	01204 01254 01772
11/09/2026 21:00	12/09/2026 07:00	PW1785757982	01254 01512 01514 01515 01517 01518 01772 02810 02890 02895
13/09/2026 23:01	14/09/2026 05:00	PW1785812482	01392 01974 02911 02920 02921
13/09/2026 23:01	14/09/2026 07:01	PW1787224173	01212 01955 02011 02030 02031 02032 02033 02034 02035 02070 02071 02072 02073 02074 02075 02076 02077 02078 02079 02083 02084 02087
13/09/2026 23:05	14/09/2026 05:00	PW1787828600	01799
14/09/2026 22:59	15/09/2026 05:00	PW1783962041	01392 01527 01752 01753
14/09/2026 23:05	15/09/2026 05:00	PW1787828711	01173 01179 01225 01245 01268 01277 01313 01314 01315 01622 02843 02892
14/09/2026 23:05	15/09/2026 05:00	PW1787829656	01206 01253 01332 01376 01538 01728 01825
14/09/2026 23:05	15/09/2026 05:00	PW1787841336	01733 01832
15/09/2026 00:00	15/09/2026 05:00	PW1788350463	01422
15/09/2026 22:00	16/09/2026 05:00	PW1788066461	01524 01539 02827
15/09/2026 22:59	16/09/2026 05:00	PW1783950845	01297 01308 01395 01460 02011 02032 02033 02071 02072 02073 02074 02075 02076 02077 02078 02079
15/09/2026 23:05	16/09/2026 05:00	PW1787829687	01276 01344
15/09/2026 23:05	16/09/2026 05:00	PW1787910455	01245 01277 01279 01524 01636 01793 01803 01992 01993 02842
15/09/2026 23:05	16/09/2026 05:00	PW1788257562	01245 01277 01279 01524 01636 01793 01803 01992 01993 02842
16/09/2026 23:01	17/09/2026 05:00	PW1786374642	01689 01959
16/09/2026 23:05	17/09/2026 05:00	PW1787910506	01132 01133 01138 01206 01245 01284 01299 01311 01313 01314 01315 01316 01317 01348 01357 01359 01379 01388 01394 01412 01413 01414 01415 01416 01418 01419 01446 01452 01462 01512 01515 01535 01621 01623 01633 01634 01651 01760 01780 01929 01957 01978
16/09/2026 23:05	17/09/2026 05:00	PW1787910632	01189 01342 01444 01798
16/09/2026 23:05	17/09/2026 05:00	PW1788257866	01189 01342 01444 01798
16/09/2026 23:05	17/09/2026 05:00	PW1788257930	01132 01133 01138 01206 01245 01284 01299 01311 01313 01314 01315 01316 01317 01348 01357 01359 01379 01388 01394 01412 01413 01414 01415 01416 01418 01419 01446 01452 01462 01512 01515 01535 01621 01623 01633 01634 01651 01760 01780 01929 01957 01978
17/09/2026 00:00	17/09/2026 05:00	PW1788790259	01172 01173 01179 01736 01792
17/09/2026 23:05	18/09/2026 05:00	PW1787910806	01206 01253 01254 01255 01257 01268 01412 01416 01418 01595 01621 01733 01787 01793
17/09/2026 23:05	18/09/2026 05:00	PW1787912705	01404 01453 01454
17/09/2026 23:05	18/09/2026 05:00	PW1788258238	01206 01253 01254 01255 01257 01268 01412 01416 01418 01595 01621 01733 01787 01793
17/09/2026 23:05	18/09/2026 05:00	PW1788258350	01404 01453 01454

Past Faults and Maintenance

Past faults and maintenance over the last 7 days

Type	Reference	Start/Detected	Cleared	Area Codes
Fault	BT89579	11/09/2026 06:56	11/09/2026 07:00	01158 01159
Fault	BT89577	11/09/2026 06:32	11/09/2026 06:55	Click reference for more information
Fault	BT89528	11/09/2026 00:21	11/09/2026 00:21	Click reference for more information
Maintenance	PW602055	11/09/2026 00:01	11/09/2026 07:00	Click reference for more information
Maintenance	PW1787314385	10/09/2026 23:05	11/09/2026 05:00	01212 01213 01214 01215 01216 01217
Maintenance	PW1787315658	10/09/2026 23:05	11/09/2026 05:00	01225 01249 01308 01380 01425 01454 01666 01672 01980
Maintenance	PW1783947874	10/09/2026 22:59	11/09/2026 05:00	01202 01267 01300 01437 01558 01559 01570 01749 01761 01834 01929 01994
Fault	BT89499	10/09/2026 21:26	10/09/2026 22:25	02073 02075 02076
Fault	BT89476	10/09/2026 18:21	10/09/2026 18:46	Click reference for more information
Fault	BT89462	10/09/2026 17:17	10/09/2026 20:31	Click reference for more information
Fault	BT89428	10/09/2026 15:42	10/09/2026 18:20	Click reference for more information
Fault	BT89396	10/09/2026 14:19	10/09/2026 14:31	Click reference for more information
Fault	BT89331	10/09/2026 11:51	10/09/2026 21:47	Click reference for more information
Fault	BT89255	10/09/2026 09:29	10/09/2026 09:48	Click reference for more information
Fault	BT89250	10/09/2026 09:22	10/09/2026 17:47	Click reference for more information
Fault	BT89240	10/09/2026 09:06	10/09/2026 09:12	01205
Fault	BT89227	10/09/2026 08:39	10/09/2026 14:04	Click reference for more information
Fault	BT89221	10/09/2026 07:47	10/09/2026 08:01	Click reference for more information
Fault	BT89200	10/09/2026 06:09	10/09/2026 07:32	Click reference for more information
Fault	BT89186	10/09/2026 04:24	10/09/2026 12:39	Click reference for more information
Fault	BT89161	10/09/2026 02:55	10/09/2026 03:15	Click reference for more information
Fault	BT89152	10/09/2026 02:02	10/09/2026 11:31	Click reference for more information
Fault	BT89185	10/09/2026 01:16	10/09/2026 10:16	Click reference for more information
Fault	BT89145	10/09/2026 00:53	10/09/2026 23:47	Click reference for more information
Maintenance	PW603044	10/09/2026 00:01	10/09/2026 07:00	Click reference for more information
Maintenance	PW602858	10/09/2026 00:01	10/09/2026 07:00	Click reference for more information
Maintenance	PW602054	10/09/2026 00:01	10/09/2026 07:00	Click reference for more information
Maintenance	PW601914	10/09/2026 00:01	10/09/2026 07:00	Click reference for more information
Maintenance	PW1787314549	09/09/2026 23:05	10/09/2026 05:00	01258 01722 01747 01963
Maintenance	PW1788968144	09/09/2026 23:01	10/09/2026 05:00	01181 01183 01189 01252 01256 01264 01280 01295 01296 01367 01412 01413 01414 01415 01417 01442 01451 01488 01495 01505 01525 01582 01608 01635 01686 01793 01794 01865 01869 01980 01988 01993
Maintenance	PW1783951040	09/09/2026 22:59	10/09/2026 05:00	01171 01173 01179 01235 01292 01355 01494 01844 01865
Fault	BT89114	09/09/2026 22:02	09/09/2026 22:17	Click reference for more information
Maintenance	PW1786708324	09/09/2026 21:00	10/09/2026 05:00	01254 01512 01514 01515 01517 01518 01772
Fault	BT89100	09/09/2026 20:09	09/09/2026 20:30	Click reference for more information
Fault	BT89098	09/09/2026 19:43	09/09/2026 20:41	Click reference for more information
Fault	BT89066	09/09/2026 15:59	09/09/2026 19:54	Click reference for more information
Fault	BT88997	09/09/2026 14:13	09/09/2026 15:13	Click reference for more information
Fault	BT88987	09/09/2026 13:19	09/09/2026 13:36	Click reference for more information
Fault	BT88929	09/09/2026 11:24	09/09/2026 11:44	Click reference for more information
Fault	BT88921	09/09/2026 11:07	09/09/2026 16:26	Click reference for more information
Fault	BT88989	09/09/2026 10:46	09/09/2026 15:23	Click reference for more information
Fault	BT88888	09/09/2026 10:09	09/09/2026 12:59	Click reference for more information
Fault	BT88879	09/09/2026 09:52	09/09/2026 19:47	Click reference for more information
Fault	BT88874	09/09/2026 09:37	09/09/2026 10:36	Click reference for more information
Fault	BT88864	09/09/2026 09:24	09/09/2026 09:32	Click reference for more information
Fault	BT88890	09/09/2026 06:38	10/09/2026 08:50	Click reference for more information
Fault	BT88914	09/09/2026 05:21	09/09/2026 21:19	Click reference for more information
Fault	BT88805	09/09/2026 05:09	10/09/2026 10:29	Click reference for more information
Fault	BT88839	09/09/2026 01:01	09/09/2026 10:56	Click reference for more information
Fault	BT88773	09/09/2026 00:36	09/09/2026 00:46	Click reference for more information
Fault	BT88771	09/09/2026 00:33	09/09/2026 13:12	Click reference for more information
Maintenance	PW602861	09/09/2026 00:02	09/09/2026 07:01	Click reference for more information
Maintenance	PW602723	09/09/2026 00:01	09/09/2026 06:00	Click reference for more information
Maintenance	PW601890	09/09/2026 00:01	09/09/2026 07:00	Click reference for more information
Maintenance	PW603192	09/09/2026 00:01	09/09/2026 06:00	Click reference for more information
Fault	BT88812	08/09/2026 23:05	09/09/2026 08:26	Click reference for more information
Maintenance	PW1784010164	08/09/2026 22:59	09/09/2026 05:00	01323 01612 01617 01619 01642 01903
Maintenance	PW1788363304	08/09/2026 22:00	09/09/2026 05:00	01924 01942
Fault	BT88744	08/09/2026 20:48	08/09/2026 22:15	01925
Fault	BT88740	08/09/2026 20:31	08/09/2026 22:00	01709
Fault	BT88732	08/09/2026 19:38	08/09/2026 19:59	Click reference for more information
Fault	BT88685	08/09/2026 16:09	08/09/2026 17:04	Click reference for more information
Fault	BT88661	08/09/2026 15:35	09/09/2026 16:00	Click reference for more information
Fault	BT88659	08/09/2026 15:34	08/09/2026 16:15	Click reference for more information
Fault	BT88654	08/09/2026 15:32	08/09/2026 15:57	Click reference for more information
Fault	BT88656	08/09/2026 15:19	09/09/2026 15:54	Click reference for more information
Fault	BT88600	08/09/2026 13:50	08/09/2026 15:02	Click reference for more information
Fault	BT88583	08/09/2026 13:13	08/09/2026 17:04	Click reference for more information
Fault	BT88554	08/09/2026 12:29	08/09/2026 13:50	Click reference for more information
Fault	BT88510	08/09/2026 11:04	08/09/2026 11:30	Click reference for more information
Fault	BT88454	08/09/2026 09:34	10/09/2026 17:47	Click reference for more information
Fault	BT88712	08/09/2026 09:25	08/09/2026 18:23	Click reference for more information
Fault	BT89461	08/09/2026 08:52	10/09/2026 18:09	Click reference for more information
Fault	BT88417	08/09/2026 06:10	09/09/2026 18:35	Click reference for more information
Fault	BT88396	08/09/2026 04:54	08/09/2026 05:03	Click reference for more information
Maintenance	PW601908	08/09/2026 00:01	08/09/2026 07:00	Click reference for more information
Maintenance	PW1787582453	07/09/2026 23:05	08/09/2026 05:00	01213 01215 01275 01543 01922
Maintenance	PW1787648618	07/09/2026 23:05	08/09/2026 05:00	01213 01215 01275 01543 01922
Maintenance	PW1788791036	07/09/2026 23:05	08/09/2026 05:00	01367 01451 01608 01865 01993
Fault	BT88352	07/09/2026 23:03	07/09/2026 23:32	Click reference for more information
Fault	BT88328	07/09/2026 20:17	07/09/2026 20:45	Click reference for more information
Fault	BT88326	07/09/2026 19:48	07/09/2026 19:49	Click reference for more information
Fault	BT88317	07/09/2026 19:02	07/09/2026 19:33	Click reference for more information
Fault	BT88318	07/09/2026 18:48	07/09/2026 19:34	Click reference for more information
Fault	BT88311	07/09/2026 18:36	08/09/2026 02:47	Click reference for more information
Fault	BT88268	07/09/2026 16:07	07/09/2026 18:29	Click reference for more information
Fault	BT88148	07/09/2026 11:40	07/09/2026 12:00	Click reference for more information
Fault	BT88137	07/09/2026 11:21	07/09/2026 12:00	Click reference for more information
Fault	BT88143	07/09/2026 11:21	07/09/2026 11:49	Click reference for more information
Fault	BT88110	07/09/2026 11:13	07/09/2026 12:13	Click reference for more information
Fault	BT88092	07/09/2026 10:44	07/09/2026 15:26	Click reference for more information
Fault	BT88041	07/09/2026 08:34	09/09/2026 05:27	Click reference for more information
Fault	BT88011	07/09/2026 01:44	07/09/2026 01:45	Click reference for more information
Fault	BT87996	06/09/2026 23:44	06/09/2026 23:44	01291
Maintenance	PW1787323888	06/09/2026 23:05	07/09/2026 05:00	01131 01132 01133 01138
Maintenance	PW1787323933	06/09/2026 23:05	07/09/2026 05:00	01211 01212 01214 01215 01216 01217 01564 01978
Fault	BT87989	06/09/2026 22:20	06/09/2026 22:23	01555
Fault	BT87978	06/09/2026 15:57	06/09/2026 20:29	Click reference for more information
Fault	BT87935	06/09/2026 15:00	09/09/2026 15:10	Click reference for more information
Fault	BT87930	06/09/2026 14:32	06/09/2026 14:49	Click reference for more information
Fault	BT87865	06/09/2026 08:51	07/09/2026 08:59	Click reference for more information
Fault	BT87844	06/09/2026 07:47	06/09/2026 08:13	Click reference for more information
Maintenance	PW603142	06/09/2026 00:01	06/09/2026 06:00	Click reference for more information
Fault	BT87728	05/09/2026 14:50	05/09/2026 16:35	Click reference for more information
Fault	BT87724	05/09/2026 09:54	05/09/2026 16:32	Click reference for more information
Fault	BT87654	05/09/2026 08:59	05/09/2026 09:16	Click reference for more information
Fault	BT87644	05/09/2026 08:12	05/09/2026 08:52	01142
Fault	BT87639	05/09/2026 07:54	05/09/2026 08:01	Click reference for more information
Fault	BT87634	05/09/2026 04:08	06/09/2026 21:15	Click reference for more information
Fault	BT87729	05/09/2026 02:14	05/09/2026 18:29	Click reference for more information
Fault	BT87594	05/09/2026 00:30	05/09/2026 00:30	01524
Fault	BT87582	04/09/2026 23:25	04/09/2026 23:45	Click reference for more information
Fault	BT87574	04/09/2026 22:48	04/09/2026 23:30	Click reference for more information
Fault	BT87570	04/09/2026 22:14	04/09/2026 23:11	Click reference for more information
Fault	BT87560	04/09/2026 20:57	04/09/2026 21:45	Click reference for more information
Fault	BT87499	04/09/2026 17:05	05/09/2026 06:47	Click reference for more information
Fault	BT87498	04/09/2026 16:57	09/09/2026 23:30	Click reference for more information
Fault	BT87490	04/09/2026 16:15	07/09/2026 18:01	Click reference for more information
Fault	BT87456	04/09/2026 14:35	06/09/2026 12:26	Click reference for more information
Fault	BT87453	04/09/2026 14:28	04/09/2026 15:15	Click reference for more information
Fault	BT87441	04/09/2026 14:05	04/09/2026 22:47	Click reference for more information
Fault	BT87439	04/09/2026 13:50	04/09/2026 16:58	Click reference for more information
Fault	BT87420	04/09/2026 13:22	04/09/2026 20:29	Click reference for more information
Fault	BT87405	04/09/2026 13:22	05/09/2026 00:31	Click reference for more information
Fault	BT87395	04/09/2026 13:01	06/09/2026 06:01	Click reference for more information
Fault	BT87372	04/09/2026 12:15	04/09/2026 14:37	Click reference for more information
Fault	BT87345	04/09/2026 11:47	08/09/2026 10:47	Click reference for more information
Fault	BT87426	04/09/2026 11:39	04/09/2026 14:02	Click reference for more information
Fault	BT87335	04/09/2026 11:27	04/09/2026 11:48	Click reference for more information
Fault	BT87341	04/09/2026 11:26	04/09/2026 17:05	Click reference for more information
Fault	BT87319	04/09/2026 10:56	04/09/2026 11:09	Click reference for more information
Fault	BT87269	04/09/2026 08:49	04/09/2026 10:22	Click reference for more information
Fault	BT87334	04/09/2026 08:45	04/09/2026 13:35	Click reference for more information
Fault	BT87400	04/09/2026 08:45	04/09/2026 13:26	Click reference for more information
Fault	BT87266	04/09/2026 08:38	04/09/2026 09:06	Click reference for more information
Fault	BT87242	04/09/2026 07:18	04/09/2026 08:11	Click reference for more information
Fault	BT87239	04/09/2026 07:13	04/09/2026 08:36	01273
Fault	BT87232	04/09/2026 06:40	06/09/2026 06:31	Click reference for more information
Fault	BT87216	04/09/2026 04:23	04/09/2026 04:30	Click reference for more information
Fault	BT87215	04/09/2026 04:13	04/09/2026 04:54	01273
Fault	BT87159	04/09/2026 00:24	04/09/2026 00:30	Click reference for more information
Fault	BT87160	04/09/2026 00:17	04/09/2026 00:17	01473
Fault	BT87158	04/09/2026 00:14	04/09/2026 00:33	Click reference for more information
Maintenance	PW603042	04/09/2026 00:02	04/09/2026 07:00	Click reference for more information
Maintenance	PW601902	04/09/2026 00:01	04/09/2026 07:00	Click reference for more information
Maintenance	PW601911	04/09/2026 00:01	04/09/2026 07:00	Click reference for more information
Maintenance	PW1787011243	04/09/2026 00:00	04/09/2026 05:00	01224
Maintenance	PW1787982412	04/09/2026 00:00	04/09/2026 05:00	01260 01477
Maintenance	PW1786625554	03/09/2026 23:05	04/09/2026 05:00	01491 01594 01612 01614 01618 01619 01643 02010 02032 02035 02071 02082 02083 02084 02085 02089
Maintenance	PW1786698026	03/09/2026 23:05	04/09/2026 05:00	01457
Maintenance	PW1784884051	03/09/2026 23:01	04/09/2026 05:00	01633 01695
Maintenance	PW1784013061	03/09/2026 22:59	04/09/2026 05:00	01661 01903 01912 01914 02820 02825 02838 02840 02879 02886 02890 02892 02894
Fault	BT87081	03/09/2026 19:56	04/09/2026 14:23	Click reference for more information
Fault	BT87082	03/09/2026 19:56	04/09/2026 14:03	Click reference for more information
Fault	BT87080	03/09/2026 19:51	04/09/2026 09:28	Click reference for more information
Fault	BT87042	03/09/2026 17:28	10/09/2026 17:08	Click reference for more information
Fault	BT87035	03/09/2026 17:07	04/09/2026 08:57	Click reference for more information
Fault	BT87032	03/09/2026 16:56	04/09/2026 09:56	Click reference for more information
Fault	BT86967	03/09/2026 14:49	10/09/2026 17:56	Click reference for more information
Fault	BT86872	03/09/2026 10:45	04/09/2026 02:00	Click reference for more information
Fault	BT86836	03/09/2026 10:31	06/09/2026 02:31	Click reference for more information
Fault	BT86793	03/09/2026 08:57	04/09/2026 09:37	Click reference for more information
Fault	BT86732	03/09/2026 02:06	04/09/2026 00:59	Click reference for more information
Fault	BT86609	02/09/2026 15:38	09/09/2026 06:00	01757
Fault	BT86540	02/09/2026 13:47	10/09/2026 09:03	Click reference for more information
Fault	BT86435	02/09/2026 10:22	04/09/2026 13:23	Click reference for more information
Fault	BT86204	01/09/2026 16:00	04/09/2026 16:06	Click reference for more information
Fault	BT86151	01/09/2026 13:47	04/09/2026 16:35	Click reference for more information
Fault	BT86038	01/09/2026 10:32	07/09/2026 16:46	Click reference for more information
Fault	BT85967	01/09/2026 07:23	08/09/2026 20:47	Click reference for more information
Fault	BT85896	31/08/2026 22:59	07/09/2026 14:47	Click reference for more information
Fault	BT85809	31/08/2026 13:48	04/09/2026 08:07	Click reference for more information
Fault	BT85732	30/08/2026 21:18	04/09/2026 08:55	Click reference for more information
Fault	BT84859	28/08/2026 10:33	07/09/2026 13:27	Click reference for more information
Fault	BT84603	27/08/2026 16:33	07/09/2026 10:06	Click reference for more information
Fault	BT84606	27/08/2026 16:33	07/09/2026 10:06	Click reference for more information
Fault	BT84598	27/08/2026 16:23	07/09/2026 11:24	Click reference for more information
Fault	BT84588	27/08/2026 16:17	07/09/2026 11:26	Click reference for more information
Fault	BT84589	27/08/2026 16:17	07/09/2026 11:26	Click reference for more information
Fault	BT84577	27/08/2026 16:09	07/09/2026 12:38	Click reference for more information
Fault	BT84569	27/08/2026 16:07	07/09/2026 10:35	Click reference for more information
Fault	BT84573	27/08/2026 16:05	07/09/2026 12:39	Click reference for more information
Fault	BT84443	27/08/2026 12:40	10/09/2026 12:26	Click reference for more information
Fault	BT84429	27/08/2026 12:14	04/09/2026 08:50	Click reference for more information
Fault	BT84325	27/08/2026 09:40	04/09/2026 07:41	Click reference for more information
Fault	BT84457	27/08/2026 08:41	04/09/2026 13:54	Click reference for more information
Fault	BT86484	26/08/2026 23:29	04/09/2026 07:40	Click reference for more information
Fault	BT83376	25/08/2026 11:19	04/09/2026 15:12	Click reference for more information
Fault	BT82431	22/08/2026 12:12	09/09/2026 15:01	Click reference for more information
Fault	BT79524	15/08/2026 09:00	09/09/2026 11:41	Click reference for more information

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