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Broadband Status

The notices below are from our suppliers, for information about Zen faults and maintenance please view our service alerts. Please note that the fix/update dates and times provided in these notices are estimates and could be subject to change.

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Current/Recent Faults and Maintenance

Type	Reference	Start/Detected	Last Update	Cleared	Area Codes
Maintenance	PW1790474094	11/10/2026 00:00	N/A	11/10/2026 05:00 (estimate)	01305 01706
Fault	BT99723	09/10/2026 15:29	09/10/2026 15:47	13/10/2026 19:00 (estimate)	Click reference for more information
Fault	BT99599	09/10/2026 10:47	09/10/2026 15:01	16/10/2026 17:41 (estimate)	Click reference for more information
Fault	BT99567	09/10/2026 09:49	10/10/2026 13:30	14/10/2026 10:19 (estimate)	Click reference for more information
Fault	BT99401	08/10/2026 16:23	09/10/2026 18:31	13/10/2026 09:59 (estimate)	Click reference for more information
Fault	BT99283	08/10/2026 12:47	09/10/2026 14:59	12/10/2026 09:30 (estimate)	Click reference for more information
Fault	BT98849	07/10/2026 15:15	09/10/2026 07:48	14/10/2026 17:04 (estimate)	Click reference for more information
Fault	BT98791	07/10/2026 12:57	09/10/2026 12:06	13/10/2026 16:35 (estimate)	Click reference for more information
Fault	BT98725	07/10/2026 10:38	09/10/2026 10:13	12/10/2026 23:59 (estimate)	Click reference for more information
Fault	BT98660	07/10/2026 07:34	07/10/2026 15:14	14/10/2026 17:33 (estimate)	Click reference for more information
Fault	BT98374	06/10/2026 16:46	09/10/2026 15:45	13/10/2026 08:30 (estimate)	Click reference for more information
Fault	BT98202	06/10/2026 10:29	09/10/2026 08:53	23/10/2026 17:00 (estimate)	Click reference for more information
Fault	BT98173	06/10/2026 09:10	07/10/2026 13:33	14/10/2026 17:00 (estimate)	Click reference for more information
Fault	BT98146	06/10/2026 07:10	09/10/2026 16:02	19/10/2026 16:02 (estimate)	Click reference for more information
Fault	BT97906	05/10/2026 11:43	07/10/2026 10:14	12/10/2026 17:00 (estimate)	Click reference for more information
Fault	BT97867	05/10/2026 09:56	09/10/2026 10:08	13/10/2026 10:07 (estimate)	Click reference for more information
Fault	BT97749	04/10/2026 17:36	07/10/2026 11:04	12/10/2026 10:00 (estimate)	Click reference for more information
Fault	BT97478	03/10/2026 08:59	09/10/2026 09:01	21/10/2026 07:38 (estimate)	Click reference for more information
Fault	BT97352	02/10/2026 15:13	07/10/2026 14:23	16/10/2026 17:00 (estimate)	Click reference for more information
Fault	BT97023	01/10/2026 15:30	07/10/2026 10:20	16/10/2026 10:18 (estimate)	Click reference for more information
Fault	BT95824	29/09/2026 09:55	07/10/2026 08:10	14/10/2026 17:07 (estimate)	Click reference for more information
Fault	BT99971	10/10/2026 12:49	10/10/2026 23:36	10/10/2026 23:36	Click reference for more information

Planned Maintenance

Upcoming planned maintenance over the next 7 days

Planned Start	Planned Finish	Reference	Area Codes
11/10/2026 07:00	11/10/2026 16:00	PW1791544875	01324 01392 01508 01577 01603 01692 01745 01977 01982
11/10/2026 22:00	12/10/2026 05:00	PW1790072792	01522 01526 01673
11/10/2026 23:05	12/10/2026 05:00	PW1790343393	01208 01311 01312 01314 01315 01316 01495
11/10/2026 23:05	12/10/2026 05:00	PW1790343515	01236 01324 01435
11/10/2026 23:05	12/10/2026 05:00	PW1790343634	01235 01383 02881
12/10/2026 23:05	13/10/2026 05:00	PW1790608874	01360 01786 01877
12/10/2026 23:05	13/10/2026 05:00	PW1790608902	01312 01313 01314 01315 01316 01317 01968 02030 02031 02032 02082 02083 02084 02087 02088 02089
13/10/2026 00:00	13/10/2026 05:00	PW1790147701	01694 01743 01939
13/10/2026 22:00	14/10/2026 05:00	PW1790870169	01488 01635
13/10/2026 23:05	14/10/2026 05:00	PW1790608631	02010 02011 02030 02031 02032 02072 02082 02083 02084 02085 02086 02087 02088 02089
15/10/2026 23:05	16/10/2026 05:00	PW1790608752	01226 01274 01405
15/10/2026 23:05	16/10/2026 05:00	PW1790609134	01229 01539
15/10/2026 23:05	16/10/2026 05:00	PW1790609141	01204 01252 01282 01372 01757 01942

Past Faults and Maintenance

Past faults and maintenance over the last 7 days

Type	Reference	Start/Detected	Cleared	Area Codes
Fault	BT99976	10/10/2026 17:56	10/10/2026 18:15	Click reference for more information
Fault	BT99952	10/10/2026 15:22	10/10/2026 15:31	Click reference for more information
Fault	BT99869	10/10/2026 05:08	10/10/2026 05:31	Click reference for more information
Fault	BT99866	10/10/2026 04:16	10/10/2026 06:17	Click reference for more information
Fault	BT99851	10/10/2026 01:17	10/10/2026 01:21	Click reference for more information
Fault	BT99850	10/10/2026 01:12	10/10/2026 10:08	Click reference for more information
Fault	BT99849	10/10/2026 00:55	10/10/2026 01:04	Click reference for more information
Fault	BT99845	10/10/2026 00:27	10/10/2026 00:27	Click reference for more information
Fault	BT99789	09/10/2026 18:26	10/10/2026 03:47	Click reference for more information
Fault	BT99780	09/10/2026 17:37	09/10/2026 18:22	Click reference for more information
Fault	BT99781	09/10/2026 17:37	09/10/2026 18:07	Click reference for more information
Fault	BT99777	09/10/2026 17:32	10/10/2026 15:47	Click reference for more information
Fault	BT99753	09/10/2026 16:42	09/10/2026 16:49	Click reference for more information
Fault	BT99755	09/10/2026 16:32	10/10/2026 10:17	01496
Fault	BT99772	09/10/2026 16:32	09/10/2026 16:32	Click reference for more information
Fault	BT99692	09/10/2026 13:30	09/10/2026 14:32	Click reference for more information
Fault	BT99662	09/10/2026 12:24	10/10/2026 10:24	Click reference for more information
Fault	BT99671	09/10/2026 12:24	09/10/2026 12:34	01496
Fault	BT99657	09/10/2026 12:19	09/10/2026 12:52	Click reference for more information
Fault	BT99651	09/10/2026 12:11	09/10/2026 15:18	Click reference for more information
Fault	BT99686	09/10/2026 12:07	09/10/2026 14:53	Click reference for more information
Fault	BT99648	09/10/2026 12:03	10/10/2026 14:28	Click reference for more information
Fault	BT99630	09/10/2026 11:29	10/10/2026 15:30	Click reference for more information
Fault	BT99623	09/10/2026 11:15	09/10/2026 20:47	Click reference for more information
Fault	BT99612	09/10/2026 11:06	09/10/2026 11:27	Click reference for more information
Fault	BT99586	09/10/2026 10:22	09/10/2026 10:42	Click reference for more information
Fault	BT99552	09/10/2026 08:48	09/10/2026 09:08	Click reference for more information
Fault	BT99521	09/10/2026 04:42	09/10/2026 05:46	01437
Fault	BT99515	09/10/2026 04:17	09/10/2026 05:30	Click reference for more information
Maintenance	PW601340	09/10/2026 00:01	09/10/2026 07:00	Click reference for more information
Fault	BT99474	08/10/2026 23:31	08/10/2026 23:31	01312 01555 01620
Maintenance	PW1790154327	08/10/2026 23:05	09/10/2026 05:00	01432 01568 01885 01981
Maintenance	PW1790325777	08/10/2026 23:05	09/10/2026 05:00	01611 01612 01613 01614 01616 01617 01618 01619
Maintenance	PW1790097466	08/10/2026 22:00	09/10/2026 05:00	01723 01944
Fault	BT99488	08/10/2026 21:59	09/10/2026 07:30	Click reference for more information
Fault	BT99443	08/10/2026 20:03	08/10/2026 20:30	Click reference for more information
Fault	BT99400	08/10/2026 16:22	08/10/2026 17:46	Click reference for more information
Fault	BT99362	08/10/2026 15:07	08/10/2026 16:53	Click reference for more information
Fault	BT99333	08/10/2026 14:10	09/10/2026 14:04	Click reference for more information
Fault	BT99316	08/10/2026 13:41	08/10/2026 22:50	Click reference for more information
Fault	BT99280	08/10/2026 12:45	08/10/2026 19:30	Click reference for more information
Fault	BT99191	08/10/2026 10:30	08/10/2026 11:01	Click reference for more information
Fault	BT99173	08/10/2026 10:05	09/10/2026 13:02	Click reference for more information
Fault	BT99216	08/10/2026 09:27	08/10/2026 12:01	Click reference for more information
Fault	BT99153	08/10/2026 09:24	08/10/2026 09:46	Click reference for more information
Fault	BT99149	08/10/2026 09:18	08/10/2026 11:47	Click reference for more information
Fault	BT99139	08/10/2026 08:56	08/10/2026 09:19	Click reference for more information
Fault	BT99131	08/10/2026 08:44	08/10/2026 08:49	Click reference for more information
Fault	BT99266	08/10/2026 08:41	09/10/2026 03:16	Click reference for more information
Fault	BT99100	08/10/2026 07:20	08/10/2026 09:19	Click reference for more information
Fault	BT99091	08/10/2026 07:00	09/10/2026 09:22	Click reference for more information
Fault	BT99068	08/10/2026 06:03	08/10/2026 11:48	Click reference for more information
Fault	BT99065	08/10/2026 06:01	08/10/2026 08:36	Click reference for more information
Fault	BT99165	08/10/2026 05:03	08/10/2026 16:02	Click reference for more information
Fault	BT99036	08/10/2026 04:11	08/10/2026 08:58	Click reference for more information
Fault	BT99034	08/10/2026 04:00	09/10/2026 10:43	Click reference for more information
Fault	BT99051	08/10/2026 02:18	08/10/2026 17:49	Click reference for more information
Fault	BT99006	08/10/2026 02:09	09/10/2026 10:52	Click reference for more information
Fault	BT99015	08/10/2026 02:07	08/10/2026 02:07	Click reference for more information
Fault	BT98991	08/10/2026 01:04	08/10/2026 01:36	Click reference for more information
Fault	BT99067	08/10/2026 00:44	08/10/2026 14:41	Click reference for more information
Fault	BT98988	08/10/2026 00:36	09/10/2026 11:33	Click reference for more information
Maintenance	PW602050	08/10/2026 00:01	08/10/2026 07:00	Click reference for more information
Maintenance	PW603375	08/10/2026 00:01	08/10/2026 07:00	Click reference for more information
Maintenance	PW603649	08/10/2026 00:01	08/10/2026 07:00	Click reference for more information
Maintenance	PW1790154270	07/10/2026 23:05	08/10/2026 05:00	01491 01594 01612 01614 01618 01619 01643 02010 02032 02035 02071 02082 02083 02084 02085 02089
Maintenance	PW1790154512	07/10/2026 23:05	08/10/2026 05:00	01407 01572 02887
Maintenance	PW1790154522	07/10/2026 23:05	08/10/2026 05:00	01480 01767
Maintenance	PW1790154638	07/10/2026 23:05	08/10/2026 05:00	01224 01283 01463 01827
Maintenance	PW1787916288	07/10/2026 23:00	08/10/2026 05:00	01588 01686 01938
Fault	BT98956	07/10/2026 22:24	09/10/2026 09:39	Click reference for more information
Fault	BT98952	07/10/2026 22:12	08/10/2026 12:10	Click reference for more information
Maintenance	PW1790072606	07/10/2026 22:00	08/10/2026 05:00	01429 01911 01913
Maintenance	PW1790193102	07/10/2026 22:00	08/10/2026 05:00	01429 01911 01913
Fault	BT98946	07/10/2026 21:26	07/10/2026 21:50	Click reference for more information
Fault	BT98937	07/10/2026 20:16	07/10/2026 23:31	01295
Fault	BT98931	07/10/2026 19:50	07/10/2026 20:10	Click reference for more information
Fault	BT98930	07/10/2026 19:24	08/10/2026 12:44	Click reference for more information
Fault	BT98929	07/10/2026 19:21	07/10/2026 20:17	Click reference for more information
Fault	BT98924	07/10/2026 18:56	07/10/2026 23:33	Click reference for more information
Fault	BT98922	07/10/2026 18:33	08/10/2026 10:16	Click reference for more information
Fault	BT98942	07/10/2026 18:00	08/10/2026 17:59	Click reference for more information
Fault	BT98905	07/10/2026 17:35	08/10/2026 09:27	Click reference for more information
Fault	BT98897	07/10/2026 17:14	07/10/2026 17:46	Click reference for more information
Fault	BT98896	07/10/2026 17:13	07/10/2026 18:05	Click reference for more information
Fault	BT98893	07/10/2026 17:01	07/10/2026 18:14	Click reference for more information
Fault	BT98891	07/10/2026 16:46	07/10/2026 17:53	01612 01613
Fault	BT98884	07/10/2026 16:41	07/10/2026 19:01	Click reference for more information
Fault	BT98879	07/10/2026 16:16	07/10/2026 17:05	01803
Fault	BT98867	07/10/2026 15:48	07/10/2026 16:16	Click reference for more information
Fault	BT98803	07/10/2026 13:41	07/10/2026 18:07	Click reference for more information
Fault	BT98772	07/10/2026 12:17	07/10/2026 17:54	Click reference for more information
Fault	BT98881	07/10/2026 11:32	07/10/2026 17:59	Click reference for more information
Fault	BT98698	07/10/2026 09:45	07/10/2026 10:20	Click reference for more information
Fault	BT98689	07/10/2026 09:11	07/10/2026 20:23	Click reference for more information
Fault	BT98673	07/10/2026 08:50	07/10/2026 09:18	Click reference for more information
Fault	BT99394	07/10/2026 06:45	08/10/2026 20:00	Click reference for more information
Fault	BT98598	07/10/2026 02:31	07/10/2026 03:24	Click reference for more information
Fault	BT98600	07/10/2026 02:31	07/10/2026 04:13	Click reference for more information
Fault	BT98629	07/10/2026 02:31	07/10/2026 03:55	Click reference for more information
Fault	BT98588	07/10/2026 02:30	07/10/2026 04:05	Click reference for more information
Fault	BT98592	07/10/2026 02:30	07/10/2026 03:44	Click reference for more information
Fault	BT98589	07/10/2026 02:30	07/10/2026 03:52	Click reference for more information
Fault	BT98597	07/10/2026 02:30	07/10/2026 03:53	Click reference for more information
Fault	BT98569	07/10/2026 02:29	07/10/2026 03:42	Click reference for more information
Fault	BT98575	07/10/2026 02:29	07/10/2026 03:09	Click reference for more information
Fault	BT98590	07/10/2026 02:29	07/10/2026 03:53	Click reference for more information
Fault	BT98593	07/10/2026 02:29	07/10/2026 03:46	Click reference for more information
Fault	BT98582	07/10/2026 02:29	07/10/2026 03:21	Click reference for more information
Fault	BT98577	07/10/2026 02:29	07/10/2026 03:38	Click reference for more information
Fault	BT98616	07/10/2026 02:29	07/10/2026 03:21	Click reference for more information
Fault	BT98617	07/10/2026 02:29	07/10/2026 03:09	Click reference for more information
Fault	BT98607	07/10/2026 02:29	07/10/2026 04:07	Click reference for more information
Fault	BT98553	07/10/2026 02:28	07/10/2026 03:57	Click reference for more information
Fault	BT98568	07/10/2026 02:28	07/10/2026 03:33	Click reference for more information
Fault	BT98571	07/10/2026 02:28	07/10/2026 02:40	Click reference for more information
Fault	BT98556	07/10/2026 02:28	07/10/2026 03:30	Click reference for more information
Fault	BT98615	07/10/2026 02:28	07/10/2026 03:55	Click reference for more information
Fault	BT98623	07/10/2026 02:28	07/10/2026 03:32	Click reference for more information
Fault	BT98549	07/10/2026 02:27	07/10/2026 02:40	Click reference for more information
Fault	BT98543	07/10/2026 02:26	07/10/2026 03:23	Click reference for more information
Fault	BT98538	07/10/2026 02:25	07/10/2026 03:45	Click reference for more information
Fault	BT98528	07/10/2026 02:25	07/10/2026 02:41	Click reference for more information
Fault	BT98531	07/10/2026 02:25	07/10/2026 02:40	Click reference for more information
Fault	BT98518	07/10/2026 02:24	07/10/2026 03:44	Click reference for more information
Fault	BT98520	07/10/2026 02:24	07/10/2026 02:40	Click reference for more information
Fault	BT98523	07/10/2026 02:24	07/10/2026 02:41	Click reference for more information
Fault	BT98522	07/10/2026 02:24	07/10/2026 02:40	Click reference for more information
Fault	BT98633	07/10/2026 02:13	07/10/2026 08:28	Click reference for more information
Fault	BT98501	07/10/2026 02:06	07/10/2026 11:45	Click reference for more information
Maintenance	PW604076	07/10/2026 02:00	07/10/2026 06:00	Click reference for more information
Maintenance	PW603934	07/10/2026 01:01	07/10/2026 06:00	Click reference for more information
Maintenance	PW603432	07/10/2026 00:01	07/10/2026 07:00	Click reference for more information
Maintenance	PW602047	07/10/2026 00:01	07/10/2026 07:00	Click reference for more information
Maintenance	PW1789985815	06/10/2026 23:05	07/10/2026 05:00	01364 01803 01823
Fault	BT98416	06/10/2026 20:18	06/10/2026 20:25	Click reference for more information
Fault	BT98359	06/10/2026 16:14	06/10/2026 16:19	Click reference for more information
Fault	BT98326	06/10/2026 14:43	06/10/2026 15:15	Click reference for more information
Fault	BT98315	06/10/2026 14:17	06/10/2026 14:37	Click reference for more information
Fault	BT98313	06/10/2026 14:14	08/10/2026 09:51	Click reference for more information
Fault	BT98228	06/10/2026 11:31	06/10/2026 14:28	Click reference for more information
Fault	BT98219	06/10/2026 11:05	06/10/2026 20:30	Click reference for more information
Fault	BT98163	06/10/2026 08:29	06/10/2026 10:33	Click reference for more information
Fault	BT98145	06/10/2026 07:01	06/10/2026 07:31	Click reference for more information
Fault	BT98140	06/10/2026 06:08	06/10/2026 06:36	Click reference for more information
Fault	BT98136	06/10/2026 05:48	06/10/2026 06:04	Click reference for more information
Fault	BT98137	06/10/2026 05:48	06/10/2026 08:59	Click reference for more information
Fault	BT98129	06/10/2026 04:13	06/10/2026 06:20	Click reference for more information
Fault	BT98127	06/10/2026 04:09	06/10/2026 09:37	Click reference for more information
Fault	BT98122	06/10/2026 02:35	06/10/2026 13:59	Click reference for more information
Fault	BT98109	06/10/2026 01:13	06/10/2026 14:23	Click reference for more information
Fault	BT98070	06/10/2026 00:02	06/10/2026 12:48	Click reference for more information
Maintenance	PW1789986369	05/10/2026 23:05	06/10/2026 05:00	01406 01733 01780 01946 02032 02082 02083 02084 02088 02089
Maintenance	PW1789986423	05/10/2026 23:05	06/10/2026 05:00	01400 01522 01545 01604 01636
Maintenance	PW1791216623	05/10/2026 23:01	06/10/2026 05:00	01131 01132 01133 01138 01226 01252 01274 01282 01302 01389 01405 01555 01622 01634 01709 01924
Fault	BT98056	05/10/2026 22:40	05/10/2026 23:45	Click reference for more information
Maintenance	PW1790667530	05/10/2026 22:00	06/10/2026 05:00	01305 01706
Fault	BT98042	05/10/2026 20:22	05/10/2026 20:45	Click reference for more information
Fault	BT98032	05/10/2026 17:46	05/10/2026 18:01	Click reference for more information
Fault	BT97990	05/10/2026 15:09	05/10/2026 17:02	Click reference for more information
Fault	BT97960	05/10/2026 13:54	05/10/2026 14:41	Click reference for more information
Fault	BT97935	05/10/2026 12:52	05/10/2026 13:15	Click reference for more information
Fault	BT97909	05/10/2026 11:32	05/10/2026 12:05	Click reference for more information
Fault	BT97895	05/10/2026 11:13	05/10/2026 11:22	Click reference for more information
Fault	BT97884	05/10/2026 10:43	05/10/2026 10:56	Click reference for more information
Fault	BT97890	05/10/2026 10:42	05/10/2026 11:10	Click reference for more information
Fault	BT97869	05/10/2026 10:03	05/10/2026 14:31	Click reference for more information
Fault	BT97855	05/10/2026 09:28	05/10/2026 15:51	Click reference for more information
Fault	BT97854	05/10/2026 08:53	05/10/2026 12:36	Click reference for more information
Fault	BT97816	05/10/2026 01:45	05/10/2026 02:45	Click reference for more information
Fault	BT97776	04/10/2026 21:53	04/10/2026 22:02	Click reference for more information
Fault	BT97724	04/10/2026 14:27	05/10/2026 05:29	01424
Fault	BT97721	04/10/2026 14:02	04/10/2026 14:31	Click reference for more information
Fault	BT97717	04/10/2026 13:40	04/10/2026 16:39	Click reference for more information
Fault	BT97703	04/10/2026 12:52	04/10/2026 13:01	Click reference for more information
Fault	BT97705	04/10/2026 12:45	04/10/2026 12:45	01424
Fault	BT97699	04/10/2026 12:33	04/10/2026 12:54	01424
Fault	BT97668	04/10/2026 10:49	04/10/2026 11:09	Click reference for more information
Fault	BT97644	04/10/2026 09:35	04/10/2026 10:00	Click reference for more information
Fault	BT97643	04/10/2026 06:56	04/10/2026 15:41	Click reference for more information
Fault	BT97667	04/10/2026 06:06	04/10/2026 17:34	Click reference for more information
Fault	BT97620	04/10/2026 03:20	04/10/2026 13:24	Click reference for more information
Fault	BT97585	03/10/2026 20:47	04/10/2026 19:43	Click reference for more information
Fault	BT97553	03/10/2026 15:34	05/10/2026 09:23	Click reference for more information
Fault	BT97538	03/10/2026 14:06	04/10/2026 01:00	01904
Fault	BT97485	03/10/2026 09:37	04/10/2026 00:39	Click reference for more information
Fault	BT97275	02/10/2026 12:28	08/10/2026 13:22	Click reference for more information
Fault	BT97204	02/10/2026 10:12	07/10/2026 10:34	Click reference for more information
Fault	BT97177	02/10/2026 08:49	06/10/2026 16:06	Click reference for more information
Fault	BT97165	02/10/2026 08:15	08/10/2026 15:54	Click reference for more information
Fault	BT96483	30/09/2026 09:39	07/10/2026 07:44	Click reference for more information
Fault	BT96053	29/09/2026 15:57	09/10/2026 06:52	Click reference for more information
Fault	BT95924	29/09/2026 12:14	07/10/2026 07:52	Click reference for more information
Fault	BT95592	28/09/2026 15:08	05/10/2026 20:47	Click reference for more information
Fault	BT95353	27/09/2026 16:59	05/10/2026 13:47	Click reference for more information
Fault	BT95249	26/09/2026 23:08	04/10/2026 18:16	Click reference for more information
Fault	BT94934	25/09/2026 11:52	05/10/2026 09:10	Click reference for more information
Fault	BT92848	21/09/2026 19:54	07/10/2026 13:38	Click reference for more information
Fault	BT91233	16/09/2026 12:33	08/10/2026 20:47	Click reference for more information
Fault	BT90308	14/09/2026 10:58	06/10/2026 17:09	Click reference for more information
Fault	BT90099	13/09/2026 09:13	09/10/2026 21:47	Click reference for more information
Fault	BT88097	07/09/2026 10:55	06/10/2026 15:14	Click reference for more information

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