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Broadband Status

The notices below are from our suppliers, for information about Zen faults and maintenance please view our service alerts. Please note that the fix/update dates and times provided in these notices are estimates and could be subject to change.

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Current/Recent Faults and Maintenance

TypeReferenceStart/DetectedLast UpdateClearedArea Codes
Fault BT1329007/02/2026 14:2707/02/2026 20:20 07/02/2026 20:26 (estimate) Click reference for more information
Fault BT1313706/02/2026 17:3806/02/2026 17:50 13/02/2026 17:37 (estimate) Click reference for more information
Fault BT1281705/02/2026 16:5405/02/2026 20:07 12/02/2026 16:55 (estimate) Click reference for more information
Fault BT1274305/02/2026 13:4905/02/2026 15:56 18/02/2026 21:26 (estimate) Click reference for more information
Fault BT1268905/02/2026 12:4106/02/2026 16:16 09/02/2026 13:18 (estimate) Click reference for more information
Fault BT1262605/02/2026 10:5105/02/2026 13:20 19/02/2026 18:49 (estimate) Click reference for more information
Fault BT1256005/02/2026 08:5005/02/2026 09:02 13/02/2026 08:48 (estimate) Click reference for more information
Fault BT1255605/02/2026 08:4206/02/2026 12:31 13/02/2026 18:39 (estimate) Click reference for more information
Fault BT1237004/02/2026 16:1105/02/2026 14:18 11/02/2026 17:00 (estimate) Click reference for more information
Fault BT1215004/02/2026 09:5505/02/2026 11:25 18/02/2026 16:55 (estimate) Click reference for more information
Fault BT1187903/02/2026 12:1806/02/2026 16:24 12/02/2026 15:35 (estimate) Click reference for more information
Fault BT1182303/02/2026 10:3606/02/2026 10:15 10/02/2026 10:13 (estimate) Click reference for more information
Fault BT1086030/01/2026 07:1206/02/2026 07:34 13/02/2026 16:32 (estimate) Click reference for more information
Fault BT1077529/01/2026 18:0606/02/2026 11:40 20/02/2026 17:00 (estimate) Click reference for more information
Fault BT1065729/01/2026 13:5406/02/2026 13:08 19/02/2026 06:13 (estimate) Click reference for more information
Fault BT1024028/01/2026 12:5104/02/2026 14:10 12/02/2026 10:26 (estimate) Click reference for more information
Fault BT964327/01/2026 11:5605/02/2026 11:14 16/02/2026 11:13 (estimate) Click reference for more information
Fault BT961227/01/2026 11:3205/02/2026 12:25 09/02/2026 11:29 (estimate) Click reference for more information
Fault BT952827/01/2026 10:2503/02/2026 10:03 13/02/2026 10:03 (estimate) Click reference for more information
Fault BT945727/01/2026 08:2406/02/2026 12:02 13/02/2026 17:00 (estimate) Click reference for more information
Fault BT919326/01/2026 13:5506/02/2026 09:08 20/02/2026 17:08 (estimate) Click reference for more information
Fault BT904126/01/2026 09:3005/02/2026 08:38 13/02/2026 08:38 (estimate) Click reference for more information
Fault BT811822/01/2026 12:2603/02/2026 16:35 10/02/2026 14:02 (estimate) Click reference for more information
Fault BT13801519/12/2025 12:2406/02/2026 07:48 13/02/2026 17:07 (estimate) Click reference for more information
Fault BT1331107/02/2026 16:3507/02/2026 18:16 07/02/2026 18:16 Click reference for more information

Planned Maintenance

Upcoming planned maintenance over the next 7 days

Planned StartPlanned FinishReferenceArea Codes
09/02/2026 00:0509/02/2026 06:00PW1768995728 01276 02031 02032 02082 02083 02084 02086 02087 02089
09/02/2026 00:0509/02/2026 06:00PW1769099111 01225 01305 01341 01495 01672 01793 01929 02311 02380
10/02/2026 00:0510/02/2026 06:00PW1768995802 01386 01412 01413 01415 01418 01419 01608 01644 01656 01754 01766 01789 01926 02011 02030 02032 02070 02072 02074 02077 02078
10/02/2026 00:0510/02/2026 06:00PW1769099738 01202 01348 01437 01446 01497 01570 01646 01656 01834 01874 02380
10/02/2026 00:0510/02/2026 06:00PW1769100407 01484 02011 02030 02031 02032 02033 02034 02035 02070 02071 02072 02073 02074 02075 02076 02077 02078 02079 02082
11/02/2026 00:0511/02/2026 06:00PW1769100570 01288 01291 01446 01594 01600 01633 02911 02920
11/02/2026 00:0511/02/2026 06:00PW1769157267 02011 02030 02031 02032 02033 02035 02070 02071 02072 02073 02074 02075 02076 02077 02078 02079 02081
11/02/2026 00:0511/02/2026 06:00PW1769157896 02030 02032 02033 02070 02071 02072 02073 02074 02075 02076 02077 02078 02079
12/02/2026 00:0512/02/2026 06:00PW1769012365 01308 01722 01725 01794 01962 01980 01985
12/02/2026 00:0512/02/2026 06:00PW1769176398 01291 01443 01594 01600 01633 01981
13/02/2026 00:0513/02/2026 06:00PW1769444176 01792

Past Faults and Maintenance

Past faults and maintenance over the last 7 days

TypeReferenceStart/DetectedClearedArea Codes
FaultBT1331607/02/2026 17:1007/02/2026 18:06 Click reference for more information
FaultBT1330407/02/2026 15:3307/02/2026 17:01 Click reference for more information
FaultBT1328507/02/2026 14:1307/02/2026 15:26 Click reference for more information
FaultBT1328207/02/2026 13:5207/02/2026 14:13 Click reference for more information
FaultBT1327507/02/2026 13:0907/02/2026 15:38 01497 01874
FaultBT1325607/02/2026 11:1107/02/2026 12:18 Click reference for more information
FaultBT1325007/02/2026 11:0207/02/2026 11:25 Click reference for more information
FaultBT1325107/02/2026 11:0207/02/2026 16:33 Click reference for more information
FaultBT1324507/02/2026 10:3507/02/2026 11:29 01497 01874
FaultBT1324307/02/2026 10:1707/02/2026 11:41 Click reference for more information
FaultBT1322107/02/2026 08:3307/02/2026 08:42 Click reference for more information
FaultBT1320607/02/2026 06:0407/02/2026 07:40 02380
FaultBT1319507/02/2026 02:3307/02/2026 02:33 Click reference for more information
FaultBT1316506/02/2026 21:0206/02/2026 21:16 Click reference for more information
FaultBT1316406/02/2026 21:0006/02/2026 21:15 Click reference for more information
FaultBT1316206/02/2026 20:4406/02/2026 20:45 01435 01580
FaultBT1315406/02/2026 19:4606/02/2026 20:01 Click reference for more information
FaultBT1315206/02/2026 19:4206/02/2026 19:53 Click reference for more information
FaultBT1314106/02/2026 18:2807/02/2026 03:47 Click reference for more information
FaultBT1312406/02/2026 16:3606/02/2026 17:03 Click reference for more information
FaultBT1312306/02/2026 16:2807/02/2026 12:15 Click reference for more information
FaultBT1309306/02/2026 15:0506/02/2026 23:06 Click reference for more information
FaultBT1308506/02/2026 14:4206/02/2026 15:16 Click reference for more information
FaultBT1307706/02/2026 14:2506/02/2026 14:31 Click reference for more information
FaultBT1305306/02/2026 13:2006/02/2026 14:28 Click reference for more information
FaultBT1303606/02/2026 12:3406/02/2026 12:45 Click reference for more information
FaultBT1303306/02/2026 12:2606/02/2026 20:47 Click reference for more information
FaultBT1296106/02/2026 09:5306/02/2026 10:06 01495
FaultBT1294006/02/2026 09:1206/02/2026 16:20 Click reference for more information
FaultBT1292106/02/2026 08:2206/02/2026 10:18 Click reference for more information
FaultBT1290906/02/2026 04:0906/02/2026 04:09 01628
MaintenancePW176839993206/02/2026 00:0506/02/2026 06:00 01296 01525 01908
MaintenancePW176840006206/02/2026 00:0506/02/2026 06:00 01202 01425 01929 02311 02380
MaintenancePW59292606/02/2026 00:0106/02/2026 07:00 Click reference for more information
MaintenancePW59552206/02/2026 00:0106/02/2026 06:00 Click reference for more information
MaintenancePW59683806/02/2026 00:0106/02/2026 06:00 Click reference for more information
MaintenancePW59244706/02/2026 00:0106/02/2026 07:00 Click reference for more information
MaintenancePW59683706/02/2026 00:0106/02/2026 06:00 Click reference for more information
MaintenancePW59683606/02/2026 00:0106/02/2026 06:00 Click reference for more information
FaultBT1288405/02/2026 23:2905/02/2026 23:29 01571 01847 01971
FaultBT1287805/02/2026 23:0106/02/2026 03:20 Click reference for more information
FaultBT1287605/02/2026 22:4306/02/2026 01:59 Click reference for more information
FaultBT1287105/02/2026 21:4905/02/2026 22:47 Click reference for more information
FaultBT1285405/02/2026 20:0505/02/2026 22:30 01443 01639 01685
FaultBT1280905/02/2026 16:2905/02/2026 17:13 Click reference for more information
FaultBT1278105/02/2026 14:5605/02/2026 15:03 Click reference for more information
FaultBT1278205/02/2026 14:4106/02/2026 14:48 01698
FaultBT1273105/02/2026 13:3505/02/2026 14:57 Click reference for more information
FaultBT1319305/02/2026 13:2307/02/2026 05:06 Click reference for more information
FaultBT1272105/02/2026 13:0906/02/2026 13:37 Click reference for more information
FaultBT1271405/02/2026 13:0405/02/2026 13:27 Click reference for more information
FaultBT1270305/02/2026 12:4005/02/2026 12:51 Click reference for more information
FaultBT1268105/02/2026 12:2305/02/2026 13:06 Click reference for more information
FaultBT1268605/02/2026 12:1605/02/2026 17:10 Click reference for more information
FaultBT1267405/02/2026 12:1105/02/2026 12:32 Click reference for more information
FaultBT1259405/02/2026 10:0705/02/2026 10:34 Click reference for more information
FaultBT1259305/02/2026 10:0605/02/2026 10:22 Click reference for more information
FaultBT1258805/02/2026 10:0205/02/2026 10:18 Click reference for more information
FaultBT1257705/02/2026 09:4205/02/2026 12:39 Click reference for more information
FaultBT1256805/02/2026 09:1005/02/2026 09:31 Click reference for more information
MaintenancePW59694605/02/2026 08:3005/02/2026 16:00 Click reference for more information
FaultBT1252605/02/2026 07:4105/02/2026 20:47 Click reference for more information
FaultBT1251405/02/2026 04:0105/02/2026 06:54 01224
MaintenancePW176839580605/02/2026 00:0505/02/2026 06:00 01258 01297 01300 01305 01308 01489 01590 01678 01935 01962 02380
MaintenancePW59290005/02/2026 00:0105/02/2026 07:00 Click reference for more information
MaintenancePW59292505/02/2026 00:0105/02/2026 07:00 Click reference for more information
MaintenancePW59632505/02/2026 00:0105/02/2026 05:59 Click reference for more information
MaintenancePW59679105/02/2026 00:0105/02/2026 06:00 Click reference for more information
MaintenancePW59679205/02/2026 00:0105/02/2026 06:00 Click reference for more information
MaintenancePW59679305/02/2026 00:0105/02/2026 06:00 Click reference for more information
FaultBT1245904/02/2026 19:3805/02/2026 06:52 Click reference for more information
FaultBT1238604/02/2026 16:5104/02/2026 18:50 Click reference for more information
FaultBT1232304/02/2026 14:3304/02/2026 20:05 Click reference for more information
FaultBT1229704/02/2026 14:0104/02/2026 15:16 Click reference for more information
FaultBT1230004/02/2026 13:5106/02/2026 15:58 Click reference for more information
FaultBT1227104/02/2026 13:1104/02/2026 14:03 Click reference for more information
FaultBT1226504/02/2026 12:5004/02/2026 15:52 Click reference for more information
FaultBT1225704/02/2026 12:4204/02/2026 23:52 Click reference for more information
FaultBT1221604/02/2026 11:3204/02/2026 17:09 Click reference for more information
FaultBT1218904/02/2026 10:5504/02/2026 13:50 Click reference for more information
FaultBT1217404/02/2026 10:4305/02/2026 09:47 Click reference for more information
FaultBT1218504/02/2026 10:3006/02/2026 21:46 Click reference for more information
FaultBT1240404/02/2026 10:2404/02/2026 20:07 Click reference for more information
FaultBT1215804/02/2026 10:0204/02/2026 12:42 01784
FaultBT1214804/02/2026 09:5304/02/2026 14:28 Click reference for more information
FaultBT1213404/02/2026 09:2004/02/2026 18:38 Click reference for more information
FaultBT1213204/02/2026 09:1504/02/2026 11:45 Click reference for more information
FaultBT1212904/02/2026 09:1004/02/2026 09:33 Click reference for more information
MaintenancePW59624304/02/2026 01:0004/02/2026 06:00 Click reference for more information
MaintenancePW176839556504/02/2026 00:0504/02/2026 06:00 01202 01264 01425 01590 01794 01962 01980 02380
MaintenancePW59289904/02/2026 00:0104/02/2026 07:00 Click reference for more information
MaintenancePW59289704/02/2026 00:0104/02/2026 07:00 Click reference for more information
MaintenancePW59676104/02/2026 00:0104/02/2026 06:00 Click reference for more information
MaintenancePW59290204/02/2026 00:0104/02/2026 07:00 Click reference for more information
MaintenancePW59609804/02/2026 00:0104/02/2026 06:00 Click reference for more information
MaintenancePW59676304/02/2026 00:0104/02/2026 06:00 Click reference for more information
FaultBT1209203/02/2026 20:5704/02/2026 08:56 Click reference for more information
FaultBT1206903/02/2026 20:3604/02/2026 01:36 Click reference for more information
FaultBT1204403/02/2026 15:5903/02/2026 20:05 Click reference for more information
FaultBT1198103/02/2026 15:4303/02/2026 18:15 Click reference for more information
FaultBT1197703/02/2026 15:2203/02/2026 15:50 Click reference for more information
FaultBT1191503/02/2026 13:4203/02/2026 14:53 Click reference for more information
FaultBT1188803/02/2026 12:4005/02/2026 14:46 Click reference for more information
FaultBT1185003/02/2026 11:3505/02/2026 12:55 Click reference for more information
FaultBT1181803/02/2026 10:3403/02/2026 19:03 Click reference for more information
FaultBT1199303/02/2026 10:2203/02/2026 17:35 Click reference for more information
FaultBT1181103/02/2026 10:2103/02/2026 19:15 Click reference for more information
FaultBT1177903/02/2026 09:3903/02/2026 10:00 Click reference for more information
FaultBT1178103/02/2026 09:3903/02/2026 15:17 Click reference for more information
FaultBT1178203/02/2026 09:3803/02/2026 09:48 Click reference for more information
FaultBT1176903/02/2026 09:0106/02/2026 08:58 Click reference for more information
FaultBT1175503/02/2026 07:2603/02/2026 07:45 Click reference for more information
FaultBT1175303/02/2026 07:0903/02/2026 07:31 Click reference for more information
FaultBT1174703/02/2026 04:0503/02/2026 04:20 Click reference for more information
FaultBT1174603/02/2026 02:2603/02/2026 16:09 Click reference for more information
FaultBT1174303/02/2026 01:5803/02/2026 15:29 Click reference for more information
FaultBT1173303/02/2026 00:0603/02/2026 00:06 01280
MaintenancePW59443803/02/2026 00:0103/02/2026 07:00 Click reference for more information
MaintenancePW59536303/02/2026 00:0103/02/2026 06:00 Click reference for more information
MaintenancePW59576803/02/2026 00:0103/02/2026 07:00 Click reference for more information
MaintenancePW59609303/02/2026 00:0103/02/2026 06:00 Click reference for more information
MaintenancePW59663203/02/2026 00:0103/02/2026 06:00 Click reference for more information
MaintenancePW176830390003/02/2026 00:0003/02/2026 04:00 01412 01413 01414 01415 01416 01418 01419 01505
FaultBT1170502/02/2026 19:3202/02/2026 21:50 01362 01603
FaultBT1168402/02/2026 16:0203/02/2026 08:59 Click reference for more information
FaultBT1170602/02/2026 15:3202/02/2026 21:39 Click reference for more information
FaultBT1167302/02/2026 15:0602/02/2026 15:39 Click reference for more information
FaultBT1158502/02/2026 11:4104/02/2026 08:54 Click reference for more information
FaultBT1154302/02/2026 09:4903/02/2026 16:09 Click reference for more information
FaultBT1153602/02/2026 09:2202/02/2026 09:58 Click reference for more information
FaultBT1149802/02/2026 06:0304/02/2026 10:25 Click reference for more information
MaintenancePW176839496502/02/2026 00:0502/02/2026 06:00 01171 01172 01173 01179 01275 01283 01386 01452 01453 01458 01684 01736 01749 01792 01793 01934
FaultBT1142501/02/2026 17:0501/02/2026 17:23 Click reference for more information
FaultBT1142401/02/2026 17:0301/02/2026 17:58 Click reference for more information
FaultBT1140101/02/2026 13:4401/02/2026 16:54 Click reference for more information
FaultBT1139301/02/2026 12:5501/02/2026 14:08 01767
FaultBT1137901/02/2026 11:5301/02/2026 12:27 Click reference for more information
FaultBT1136601/02/2026 10:3601/02/2026 10:45 Click reference for more information
FaultBT1136101/02/2026 10:0101/02/2026 10:17 Click reference for more information
FaultBT1135601/02/2026 09:4702/02/2026 13:22 Click reference for more information
FaultBT1132901/02/2026 00:5301/02/2026 01:14 01527 01531 01684
FaultBT1129431/01/2026 19:2331/01/2026 19:37 01962
FaultBT1127331/01/2026 16:4331/01/2026 17:03 Click reference for more information
FaultBT1127231/01/2026 16:2101/02/2026 01:47 Click reference for more information
FaultBT1125631/01/2026 14:2101/02/2026 11:44 Click reference for more information
FaultBT1129731/01/2026 13:0131/01/2026 20:38 Click reference for more information
FaultBT1125931/01/2026 11:4331/01/2026 15:45 Click reference for more information
FaultBT1122431/01/2026 11:3101/02/2026 01:50 Click reference for more information
FaultBT1122331/01/2026 11:2931/01/2026 11:40 Click reference for more information
FaultBT1121231/01/2026 09:0402/02/2026 10:13 Click reference for more information
FaultBT1120631/01/2026 08:3231/01/2026 13:23 Click reference for more information
FaultBT1120031/01/2026 08:0731/01/2026 11:20 Click reference for more information
FaultBT1119331/01/2026 07:1631/01/2026 07:38 Click reference for more information
FaultBT1118331/01/2026 03:0001/02/2026 00:54 Click reference for more information
FaultBT1118131/01/2026 02:3131/01/2026 02:38 01324
FaultBT1117931/01/2026 01:5731/01/2026 02:42 01363
FaultBT1116830/01/2026 21:3331/01/2026 03:07 Click reference for more information
FaultBT1116330/01/2026 15:0431/01/2026 10:49 Click reference for more information
FaultBT1105530/01/2026 14:2231/01/2026 04:05 Click reference for more information
FaultBT1101730/01/2026 12:5802/02/2026 16:07 Click reference for more information
FaultBT1097930/01/2026 11:2007/02/2026 08:04 Click reference for more information
FaultBT1083430/01/2026 06:3131/01/2026 02:24 02085 02088
FaultBT1083130/01/2026 05:1631/01/2026 02:59 Click reference for more information
FaultBT1070729/01/2026 15:1404/02/2026 14:07 Click reference for more information
FaultBT1061729/01/2026 12:3406/02/2026 20:47 Click reference for more information
FaultBT1050729/01/2026 08:5706/02/2026 20:47 Click reference for more information
FaultBT1050129/01/2026 08:2006/02/2026 20:47 Click reference for more information
FaultBT1132329/01/2026 03:3601/02/2026 00:10 Click reference for more information
FaultBT988427/01/2026 16:5201/02/2026 12:08 Click reference for more information
FaultBT962827/01/2026 11:4231/01/2026 11:12 Click reference for more information
FaultBT909326/01/2026 10:5005/02/2026 11:16 Click reference for more information
FaultBT1313024/01/2026 17:1206/02/2026 17:15 Click reference for more information
FaultBT842423/01/2026 11:4702/02/2026 15:31 Click reference for more information
FaultBT754420/01/2026 15:5602/02/2026 08:34 Click reference for more information
FaultBT694519/01/2026 09:1205/02/2026 13:31 Click reference for more information
FaultBT591015/01/2026 09:0405/02/2026 16:01 Click reference for more information
FaultBT342009/01/2026 14:1104/02/2026 16:38 Click reference for more information
FaultBT321609/01/2026 11:0405/02/2026 14:55 Click reference for more information
FaultBT151506/01/2026 18:0805/02/2026 11:27 Click reference for more information
FaultBT13993930/12/2025 12:2002/02/2026 15:47 Click reference for more information
FaultBT1152528/11/2025 09:5902/02/2026 09:00 Click reference for more information
FaultBT1314408/11/2025 19:1606/02/2026 19:12 Click reference for more information
FaultBT1107717/01/2025 09:3531/01/2026 10:54 Click reference for more information

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