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Broadband Status

The notices below are from our suppliers, for information about Zen faults and maintenance please view our service alerts. Please note that the fix/update dates and times provided in these notices are estimates and could be subject to change.

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Current/Recent Faults and Maintenance

Type	Reference	Start/Detected	Last Update	Cleared	Area Codes
Maintenance	PW1712909265	30/04/2024 23:05	N/A	01/05/2024 05:00 (estimate)	01792
Fault	BT34095	30/04/2024 21:22	30/04/2024 22:07	01/05/2024 03:22 (estimate)	Click reference for more information
Fault	BT34082	30/04/2024 18:30	30/04/2024 22:02	01/05/2024 06:00 (estimate)	01483
Fault	BT34055	30/04/2024 16:50	30/04/2024 17:28	30/04/2024 22:50 (estimate)	Click reference for more information
Fault	BT33982	30/04/2024 16:05	30/04/2024 16:07	07/05/2024 16:01 (estimate)	Click reference for more information
Fault	BT33950	30/04/2024 14:59	30/04/2024 16:59	03/05/2024 16:57 (estimate)	Click reference for more information
Fault	BT33878	30/04/2024 12:44	30/04/2024 12:47	02/05/2024 12:44 (estimate)	Click reference for more information
Fault	BT33806	30/04/2024 11:47	30/04/2024 18:09	01/05/2024 17:00 (estimate)	Click reference for more information
Fault	BT33787	30/04/2024 11:26	30/04/2024 21:15	30/04/2024 23:30 (estimate)	01445
Fault	BT33716	30/04/2024 09:09	30/04/2024 10:15	07/05/2024 16:05 (estimate)	Click reference for more information
Fault	BT33550	29/04/2024 14:08	30/04/2024 19:44	02/05/2024 15:18 (estimate)	Click reference for more information
Fault	BT33512	29/04/2024 12:34	30/04/2024 18:38	03/05/2024 08:22 (estimate)	Click reference for more information
Fault	BT33475	29/04/2024 11:16	30/04/2024 14:45	01/05/2024 16:53 (estimate)	Click reference for more information
Fault	BT32517	24/04/2024 13:17	30/04/2024 18:18	05/05/2024 17:00 (estimate)	Click reference for more information
Fault	BT32183	23/04/2024 10:28	30/04/2024 08:40	02/05/2024 17:00 (estimate)	Click reference for more information
Fault	BT31774	20/04/2024 19:19	26/04/2024 10:43	17/05/2024 18:00 (estimate)	Click reference for more information
Fault	BT30587	16/04/2024 08:06	26/04/2024 09:11	03/05/2024 09:11 (estimate)	Click reference for more information
Fault	BT29689	12/04/2024 08:48	26/04/2024 11:20	07/05/2024 18:00 (estimate)	Click reference for more information
Fault	BT29527	11/04/2024 15:22	30/04/2024 08:31	02/05/2024 18:30 (estimate)	Click reference for more information
Fault	BT28543	08/04/2024 12:02	30/04/2024 11:08	03/05/2024 11:08 (estimate)	Click reference for more information
Fault	BT33886	30/04/2024 12:56	30/04/2024 22:40	30/04/2024 22:39	Click reference for more information
Fault	BT33788	30/04/2024 11:29	30/04/2024 23:33	30/04/2024 22:04	Click reference for more information

Planned Maintenance

Upcoming planned maintenance over the next 7 days

Planned Start	Planned Finish	Reference	Area Codes
01/05/2024 00:00	01/05/2024 05:00	PW1712576608	01142 01151 01158 01159 01298 01412 01414 01415 01416 01418 01419 01433 01663 02890
01/05/2024 00:00	01/05/2024 05:00	PW1712576927	01141 01142 01143 01151 01158 01159 01161 01162 01200 01202 01205 01246 01256 01273 01283 01298 01305 01323 01332 01335 01400 01412 01414 01415 01416 01418 01419 01509 01522 01524 01526 01530 01538 01539 01629 01636 01664 01673 01724 01773 01777 01790 01792 01827 01872 01889 01945 01949 01992 02890
01/05/2024 23:05	02/05/2024 05:00	PW1712909410	01270 01829 01948
02/05/2024 21:00	03/05/2024 05:00	PW1713375267	01229 01322
02/05/2024 23:05	03/05/2024 05:00	PW1712911940	01438 01462 01707
03/05/2024 00:00	03/05/2024 05:00	PW1712577155	01189 01206 01223 01245 01255 01277 01293 01306 01376 01403 01442 01582 01603 01621 01651 01702 01707 01727 01793 01905 01923 02010 02011 02030 02031 02032 02070 02072 02073 02074 02075 02076 02077 02078 02079 02081 02082 02083 02084 02085 02087 02088 02089 02841 02920
03/05/2024 21:00	04/05/2024 09:00	PW1713511523	01253 01254 01772
03/05/2024 22:00	04/05/2024 07:00	PW1713266116	01509 01530 01827 01945
05/05/2024 00:05	05/05/2024 06:00	PW634613465	01278 01752 01761 01934
05/05/2024 22:00	06/05/2024 06:00	PW1713260060	01235 01280 01295 01296 01608 01865 01869 01872 01993
06/05/2024 23:05	07/05/2024 05:00	PW1713448318	02011 02030 02031 02032 02033 02035 02070 02071 02072 02073 02074 02075 02076 02077 02078 02079 02081
06/05/2024 23:05	07/05/2024 05:00	PW1713448583	01226

Past Faults and Maintenance

Past faults and maintenance over the last 7 days

Type	Reference	Start/Detected	Cleared	Area Codes
Fault	BT34070	30/04/2024 17:20	30/04/2024 17:29	Click reference for more information
Fault	BT33955	30/04/2024 15:08	30/04/2024 15:22	Click reference for more information
Fault	BT33924	30/04/2024 14:09	30/04/2024 14:18	Click reference for more information
Fault	BT33914	30/04/2024 13:52	30/04/2024 14:00	Click reference for more information
Fault	BT33895	30/04/2024 13:03	30/04/2024 13:11	01483
Fault	BT33891	30/04/2024 13:02	30/04/2024 13:28	Click reference for more information
Fault	BT33902	30/04/2024 13:02	30/04/2024 14:42	Click reference for more information
Fault	BT33889	30/04/2024 13:01	30/04/2024 13:18	Click reference for more information
Fault	BT33817	30/04/2024 12:03	30/04/2024 13:06	Click reference for more information
Fault	BT33818	30/04/2024 12:03	30/04/2024 13:07	Click reference for more information
Fault	BT33798	30/04/2024 11:38	30/04/2024 12:07	Click reference for more information
Fault	BT33797	30/04/2024 11:37	30/04/2024 12:06	Click reference for more information
Fault	BT33767	30/04/2024 11:02	30/04/2024 13:14	Click reference for more information
Fault	BT33741	30/04/2024 10:15	30/04/2024 14:45	Click reference for more information
Fault	BT33948	30/04/2024 10:08	30/04/2024 15:01	Click reference for more information
Fault	BT33727	30/04/2024 09:51	30/04/2024 13:21	01236
Fault	BT33720	30/04/2024 09:21	30/04/2024 09:32	Click reference for more information
Fault	BT33703	30/04/2024 08:01	30/04/2024 08:08	Click reference for more information
Fault	BT33688	30/04/2024 05:20	30/04/2024 05:20	01789
Fault	BT33675	30/04/2024 03:20	30/04/2024 03:49	01789
Fault	BT33674	30/04/2024 03:04	30/04/2024 03:08	Click reference for more information
Maintenance	PW1712908184	29/04/2024 23:05	30/04/2024 05:00	01633
Fault	BT33636	29/04/2024 19:17	29/04/2024 20:00	Click reference for more information
Fault	BT33623	29/04/2024 18:42	29/04/2024 22:23	Click reference for more information
Fault	BT33588	29/04/2024 16:10	29/04/2024 16:54	Click reference for more information
Fault	BT33580	29/04/2024 15:24	29/04/2024 15:45	Click reference for more information
Fault	BT33551	29/04/2024 14:09	29/04/2024 14:15	Click reference for more information
Fault	BT33548	29/04/2024 13:49	29/04/2024 14:21	Click reference for more information
Fault	BT33436	29/04/2024 10:17	29/04/2024 10:59	Click reference for more information
Fault	BT33437	29/04/2024 10:17	29/04/2024 10:59	Click reference for more information
Fault	BT33406	29/04/2024 08:59	30/04/2024 12:01	Click reference for more information
Fault	BT33402	29/04/2024 08:53	29/04/2024 09:00	Click reference for more information
Fault	BT33534	29/04/2024 08:25	29/04/2024 13:43	Click reference for more information
Fault	BT33381	29/04/2024 05:16	29/04/2024 05:19	01962
Maintenance	PW1712223935	29/04/2024 00:00	29/04/2024 05:00	01206 01223 01253 01263 01353 01354 01379 01394 01443 01449 01473 01480 01485 01487 01493 01497 01502 01508 01530 01553 01603 01638 01663 01692 01728 01745 01750 01760 01803 01842 01889 01892 01945 01953 01954 02881 02894
Maintenance	PW1712229583	29/04/2024 00:00	29/04/2024 05:00	01239 01244 01248 01269 01270 01299 01348 01352 01407 01422 01437 01492 01495 01512 01513 01514 01515 01516 01517 01518 01519 01538 01544 01545 01554 01559 01562 01584 01588 01639 01646 01650 01654 01656 01684 01686 01690 01694 01726 01743 01745 01782 01792 01829 01834 01885 01886 01928 01938 01939 01948 01952 01970 01974 01978 01994
Maintenance	PW1712230201	29/04/2024 00:00	29/04/2024 05:00	01244 01276 01322 01372 01386 01392 01425 01483 01512 01514 01515 01517 01518 01737 01753 01873 01883 01912 01914 01932 02010 02011 02030 02031 02032 02033 02034 02070 02071 02072 02073 02074 02075 02076 02077 02078 02079 02081 02082 02083 02084 02085 02086 02087 02088 02089
Maintenance	PW1712907602	28/04/2024 23:05	29/04/2024 05:00	01348 01437 01646 01834
Fault	BT33359	28/04/2024 22:39	30/04/2024 03:02	Click reference for more information
Fault	BT33672	28/04/2024 22:28	29/04/2024 22:04	Click reference for more information
Fault	BT33336	28/04/2024 16:34	28/04/2024 17:15	Click reference for more information
Fault	BT33327	28/04/2024 15:24	28/04/2024 15:34	Click reference for more information
Fault	BT33320	28/04/2024 14:05	28/04/2024 15:00	Click reference for more information
Fault	BT33319	28/04/2024 13:54	28/04/2024 14:00	Click reference for more information
Fault	BT33318	28/04/2024 13:37	28/04/2024 13:50	Click reference for more information
Fault	BT33269	28/04/2024 04:49	28/04/2024 07:55	Click reference for more information
Fault	BT33265	28/04/2024 02:08	28/04/2024 04:02	Click reference for more information
Fault	BT33267	28/04/2024 00:52	28/04/2024 15:45	Click reference for more information
Fault	BT33263	27/04/2024 23:22	28/04/2024 22:44	Click reference for more information
Fault	BT33248	27/04/2024 19:33	27/04/2024 19:47	Click reference for more information
Fault	BT33239	27/04/2024 17:09	27/04/2024 17:25	Click reference for more information
Fault	BT33240	27/04/2024 17:09	27/04/2024 17:30	Click reference for more information
Fault	BT33244	27/04/2024 16:08	27/04/2024 18:22	Click reference for more information
Fault	BT33236	27/04/2024 16:05	27/04/2024 16:19	Click reference for more information
Fault	BT33208	27/04/2024 12:26	27/04/2024 12:45	Click reference for more information
Fault	BT33166	27/04/2024 09:21	27/04/2024 09:38	Click reference for more information
Fault	ZO711800918	27/04/2024 01:15	27/04/2024 22:47	01522 01526 01673
Fault	BT33142	26/04/2024 21:19	27/04/2024 09:01	Click reference for more information
Fault	BT33119	26/04/2024 20:33	27/04/2024 09:01	Click reference for more information
Fault	BT33115	26/04/2024 18:53	29/04/2024 08:43	Click reference for more information
Fault	BT33114	26/04/2024 18:51	26/04/2024 19:00	Click reference for more information
Fault	BT33106	26/04/2024 17:18	30/04/2024 03:26	01748
Fault	BT33048	26/04/2024 13:41	26/04/2024 13:57	Click reference for more information
Fault	BT33044	26/04/2024 13:01	28/04/2024 16:47	Click reference for more information
Fault	BT33033	26/04/2024 12:26	26/04/2024 20:49	Click reference for more information
Fault	BT33016	26/04/2024 11:31	26/04/2024 11:32	Click reference for more information
Fault	BT33004	26/04/2024 11:12	26/04/2024 11:46	Click reference for more information
Fault	BT33009	26/04/2024 11:05	26/04/2024 11:48	Click reference for more information
Fault	BT33008	26/04/2024 11:04	26/04/2024 16:15	Click reference for more information
Fault	BT32999	26/04/2024 11:01	26/04/2024 11:58	Click reference for more information
Fault	BT32995	26/04/2024 10:55	26/04/2024 21:36	Click reference for more information
Fault	BT32994	26/04/2024 10:53	26/04/2024 11:16	Click reference for more information
Fault	BT32991	26/04/2024 10:50	26/04/2024 11:17	Click reference for more information
Fault	BT32985	26/04/2024 10:25	26/04/2024 21:43	Click reference for more information
Fault	BT32973	26/04/2024 10:14	26/04/2024 10:31	Click reference for more information
Fault	BT32946	26/04/2024 08:43	26/04/2024 11:03	Click reference for more information
Fault	BT32938	26/04/2024 07:43	26/04/2024 07:47	01778
Fault	BT32935	26/04/2024 07:34	26/04/2024 07:45	Click reference for more information
Maintenance	PW1712159620	26/04/2024 00:00	26/04/2024 05:00	01422 01511 01512 01513 01514 01515 01516 01517 01518 01519 01611 01612 01619 01656 01704 01925 01928
Maintenance	PW1712160060	26/04/2024 00:00	26/04/2024 05:00	01208 01209 01326 01395 01460 01503 01566 01579 01637 01726 01736 01752 01822 01872 01935
Maintenance	PW1712222787	26/04/2024 00:00	26/04/2024 05:00	01244 01248 01352 01407 01492 01544 01654 01690 01745 01829 01948 01978
Maintenance	PW1712671804	25/04/2024 23:05	26/04/2024 05:00	01323
Fault	BT32897	25/04/2024 22:56	25/04/2024 23:02	Click reference for more information
Fault	BT32928	25/04/2024 22:56	26/04/2024 12:06	Click reference for more information
Fault	BT32893	25/04/2024 22:36	25/04/2024 23:00	Click reference for more information
Fault	BT32876	25/04/2024 20:22	25/04/2024 20:28	Click reference for more information
Fault	BT32875	25/04/2024 20:20	25/04/2024 20:35	Click reference for more information
Fault	BT32863	25/04/2024 18:02	25/04/2024 18:19	Click reference for more information
Fault	BT32840	25/04/2024 15:59	25/04/2024 16:02	Click reference for more information
Fault	BT32839	25/04/2024 15:58	25/04/2024 23:18	Click reference for more information
Fault	BT32837	25/04/2024 15:55	25/04/2024 16:31	Click reference for more information
Fault	BT32834	25/04/2024 15:51	25/04/2024 16:15	Click reference for more information
Fault	BT32780	25/04/2024 13:55	25/04/2024 15:24	Click reference for more information
Fault	BT32765	25/04/2024 13:07	27/04/2024 14:00	Click reference for more information
Fault	BT32739	25/04/2024 11:50	25/04/2024 12:34	Click reference for more information
Fault	BT32691	25/04/2024 09:29	25/04/2024 12:30	Click reference for more information
Fault	BT32687	25/04/2024 09:23	25/04/2024 12:26	Click reference for more information
Fault	BT32682	25/04/2024 09:11	25/04/2024 09:15	Click reference for more information
Fault	BT32859	25/04/2024 06:46	25/04/2024 21:17	Click reference for more information
Fault	BT32644	25/04/2024 00:39	25/04/2024 05:31	Click reference for more information
Fault	BT32630	24/04/2024 23:29	25/04/2024 06:00	02088
Maintenance	PW1712147030	24/04/2024 23:05	25/04/2024 05:00	01512 01513 01514 01515 01519 01928
Maintenance	PW1712671736	24/04/2024 23:05	25/04/2024 05:00	01494
Maintenance	PW1712672473	24/04/2024 23:05	25/04/2024 05:00	01590 01794 02311 02380
Maintenance	PW1713252135	24/04/2024 23:00	25/04/2024 05:00	02011 02030 02031 02032 02033 02034 02035 02070 02071 02072 02073 02074 02075 02076 02077 02078 02079 02083
Fault	BT32625	24/04/2024 22:55	24/04/2024 23:15	Click reference for more information
Fault	BT32626	24/04/2024 22:44	24/04/2024 23:13	Click reference for more information
Fault	BT32611	24/04/2024 21:01	24/04/2024 21:15	Click reference for more information
Fault	BT32605	24/04/2024 19:45	24/04/2024 20:00	Click reference for more information
Fault	BT32549	24/04/2024 14:25	24/04/2024 16:32	Click reference for more information
Fault	BT32535	24/04/2024 13:44	24/04/2024 13:56	02920
Fault	BT32469	24/04/2024 11:34	24/04/2024 11:36	01292 01294
Fault	BT32461	24/04/2024 11:11	24/04/2024 11:32	Click reference for more information
Fault	BT32453	24/04/2024 10:54	27/04/2024 11:45	Click reference for more information
Fault	BT32434	24/04/2024 10:02	24/04/2024 12:44	Click reference for more information
Fault	BT32422	24/04/2024 09:20	24/04/2024 15:35	Click reference for more information
Fault	BT32410	24/04/2024 08:30	26/04/2024 16:37	Click reference for more information
Fault	BT32409	24/04/2024 08:17	24/04/2024 08:31	Click reference for more information
Fault	BT32376	23/04/2024 23:55	25/04/2024 03:15	01494
Fault	BT32374	23/04/2024 23:20	23/04/2024 23:22	01494
Maintenance	PW1712146932	23/04/2024 23:05	24/04/2024 05:00	01225 01249 01454 01612 01613 01614 01616 01617 01619 01663
Maintenance	PW1712671458	23/04/2024 23:05	24/04/2024 05:00	02030 02032 02070 02071 02072 02073 02074 02075 02076 02077 02078
Maintenance	PW1712063289	23/04/2024 22:00	24/04/2024 08:00	01224 01352 01381 01456 01463 01667 01808 01854
Fault	BT32352	23/04/2024 18:26	23/04/2024 18:32	Click reference for more information
Fault	BT32353	23/04/2024 18:26	23/04/2024 18:32	Click reference for more information
Fault	BT32347	23/04/2024 17:41	24/04/2024 08:25	Click reference for more information
Fault	BT32336	23/04/2024 17:06	23/04/2024 17:23	Click reference for more information
Fault	BT32325	23/04/2024 16:27	23/04/2024 16:36	Click reference for more information
Fault	BT32326	23/04/2024 16:27	23/04/2024 18:19	Click reference for more information
Fault	BT32327	23/04/2024 16:27	23/04/2024 18:21	Click reference for more information
Fault	BT32328	23/04/2024 16:27	25/04/2024 16:56	Click reference for more information
Fault	BT32323	23/04/2024 16:24	23/04/2024 16:30	Click reference for more information
Fault	BT32271	23/04/2024 14:05	23/04/2024 14:15	Click reference for more information
Fault	BT32272	23/04/2024 14:05	23/04/2024 16:02	Click reference for more information
Fault	BT32349	23/04/2024 13:44	23/04/2024 19:50	Click reference for more information
Fault	BT32226	23/04/2024 11:41	23/04/2024 15:30	Click reference for more information
Fault	BT32198	23/04/2024 11:00	23/04/2024 12:00	Click reference for more information
Fault	BT32189	23/04/2024 10:39	23/04/2024 11:23	Click reference for more information
Fault	BT32193	23/04/2024 10:39	23/04/2024 11:22	Click reference for more information
Fault	BT32172	23/04/2024 09:32	23/04/2024 09:45	Click reference for more information
Fault	BT32173	23/04/2024 09:32	23/04/2024 09:46	Click reference for more information
Fault	BT32153	23/04/2024 08:41	23/04/2024 13:55	Click reference for more information
Fault	BT32110	23/04/2024 03:43	23/04/2024 03:47	Click reference for more information
Fault	BT32109	23/04/2024 03:29	23/04/2024 05:46	Click reference for more information
Fault	BT32106	23/04/2024 02:08	23/04/2024 02:08	01670 01912
Fault	BT32105	23/04/2024 01:01	23/04/2024 06:08	Click reference for more information
Maintenance	PW1712576160	22/04/2024 23:05	23/04/2024 05:00	01252
Maintenance	PW1712576445	22/04/2024 23:05	23/04/2024 05:00	02010 02031 02032 02033 02074 02076 02079 02081 02082 02083 02084 02089
Maintenance	PW1712577102	22/04/2024 23:05	23/04/2024 05:00	02011 02030 02032 02033 02070 02071 02072 02073 02074 02075 02076 02077 02078 02079
Fault	BT32114	22/04/2024 22:20	23/04/2024 07:03	Click reference for more information
Maintenance	PW1712059397	22/04/2024 22:00	23/04/2024 08:00	01224 01352 01381 01456 01463 01667 01808 01854
Fault	BT32017	22/04/2024 13:43	29/04/2024 08:44	Click reference for more information
Fault	BT31651	19/04/2024 17:04	26/04/2024 00:46	Click reference for more information
Fault	BT31430	19/04/2024 00:56	27/04/2024 08:20	Click reference for more information
Fault	BT29154	10/04/2024 14:21	29/04/2024 08:46	Click reference for more information
Fault	BT1594	06/01/2024 10:48	30/04/2024 08:43	Click reference for more information

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