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Broadband Status

The notices below are from our suppliers, for information about Zen faults and maintenance please view our service alerts. Please note that the fix/update dates and times provided in these notices are estimates and could be subject to change.

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Current/Recent Faults and Maintenance

Type	Reference	Start/Detected	Last Update	Cleared	Area Codes
Fault	BT22767	12/03/2026 08:00	12/03/2026 08:54	12/03/2026 14:00 (estimate)	Click reference for more information
Fault	BT22756	12/03/2026 07:11	12/03/2026 08:50	12/03/2026 13:11 (estimate)	Click reference for more information
Fault	BT22803	12/03/2026 05:37	12/03/2026 09:32	13/03/2026 23:59 (estimate)	Click reference for more information
Fault	BT22525	11/03/2026 12:28	11/03/2026 12:38	19/03/2026 12:37 (estimate)	Click reference for more information
Fault	BT22152	10/03/2026 09:42	10/03/2026 09:50	27/03/2026 17:41 (estimate)	Click reference for more information
Fault	BT22109	10/03/2026 07:10	11/03/2026 09:03	16/03/2026 11:13 (estimate)	Click reference for more information
Fault	BT22068	09/03/2026 20:48	09/03/2026 21:01	16/03/2026 17:00 (estimate)	Click reference for more information
Fault	BT22005	09/03/2026 15:44	10/03/2026 10:47	27/03/2026 17:43 (estimate)	Click reference for more information
Fault	BT21889	09/03/2026 10:36	10/03/2026 12:00	19/03/2026 12:00 (estimate)	Click reference for more information
Fault	BT21658	07/03/2026 16:37	12/03/2026 06:08	16/03/2026 17:18 (estimate)	Click reference for more information
Fault	BT21630	07/03/2026 10:32	12/03/2026 08:09	23/03/2026 08:08 (estimate)	Click reference for more information
Fault	BT21426	06/03/2026 13:26	09/03/2026 08:10	13/03/2026 17:00 (estimate)	Click reference for more information
Fault	BT21238	05/03/2026 16:49	09/03/2026 14:16	18/03/2026 09:10 (estimate)	Click reference for more information
Fault	BT21073	05/03/2026 10:52	08/03/2026 14:16	12/03/2026 17:00 (estimate)	Click reference for more information
Fault	BT20765	04/03/2026 10:28	04/03/2026 11:05	13/03/2026 17:00 (estimate)	Click reference for more information
Fault	BT20340	03/03/2026 07:41	10/03/2026 08:47	13/03/2026 15:12 (estimate)	Click reference for more information
Fault	BT19294	26/02/2026 14:00	11/03/2026 11:03	19/03/2026 11:03 (estimate)	Click reference for more information
Fault	BT19201	26/02/2026 10:40	11/03/2026 10:29	27/03/2026 10:27 (estimate)	Click reference for more information
Fault	BT18065	22/02/2026 14:42	11/03/2026 12:16	23/03/2026 12:10 (estimate)	Click reference for more information
Fault	BT16950	19/02/2026 07:08	10/03/2026 11:56	20/03/2026 11:55 (estimate)	Click reference for more information
Fault	BT14858	12/02/2026 13:34	06/03/2026 07:33	17/03/2026 17:00 (estimate)	Click reference for more information
Fault	BT10657	29/01/2026 13:54	07/03/2026 08:31	13/03/2026 10:16 (estimate)	Click reference for more information
Fault	BT22759	12/03/2026 07:19	12/03/2026 07:37	12/03/2026 07:37	Click reference for more information
Fault	BT22757	12/03/2026 07:15	12/03/2026 07:44	12/03/2026 07:44	Click reference for more information
Maintenance	PW596894	12/03/2026 00:01	N/A	12/03/2026 07:00	Click reference for more information
Maintenance	PW596889	12/03/2026 00:01	N/A	12/03/2026 07:00	Click reference for more information
Maintenance	PW596898	12/03/2026 00:01	N/A	12/03/2026 07:00	Click reference for more information
Maintenance	PW596908	12/03/2026 00:01	N/A	12/03/2026 07:00	Click reference for more information
Fault	BT20381	03/03/2026 09:45	12/03/2026 07:17	12/03/2026 07:17	Click reference for more information
Fault	BT22761	12/12/2025 07:41	12/03/2026 07:35	12/03/2026 07:35	Click reference for more information

Planned Maintenance

Upcoming planned maintenance over the next 7 days

Planned Start	Planned Finish	Reference	Area Codes
13/03/2026 00:05	13/03/2026 06:00	PW1771582435	01274
18/03/2026 00:05	18/03/2026 06:00	PW1771930729	01924
18/03/2026 21:00	19/03/2026 06:00	PW1771502162	01212 01214 01216 01246 01952

Past Faults and Maintenance

Past faults and maintenance over the last 7 days

Type	Reference	Start/Detected	Cleared	Area Codes
Maintenance	PW1772533912	12/03/2026 01:00	12/03/2026 06:00	01254 01697 01772 01995 02810 02890
Maintenance	PW597868	12/03/2026 01:00	12/03/2026 06:00	Click reference for more information
Maintenance	PW597870	12/03/2026 01:00	12/03/2026 06:00	Click reference for more information
Maintenance	PW597871	12/03/2026 01:00	12/03/2026 06:00	Click reference for more information
Maintenance	PW597872	12/03/2026 01:00	12/03/2026 06:00	Click reference for more information
Maintenance	PW1771582188	12/03/2026 00:05	12/03/2026 06:00	01920 01992
Maintenance	PW1771582243	12/03/2026 00:05	12/03/2026 06:00	01611 01612 01613 01616 01617 01618 01619
Maintenance	PW595218	12/03/2026 00:01	12/03/2026 06:00	Click reference for more information
Maintenance	PW598281	12/03/2026 00:01	12/03/2026 06:00	Click reference for more information
Maintenance	PW598279	12/03/2026 00:01	12/03/2026 06:00	Click reference for more information
Maintenance	PW598282	12/03/2026 00:01	12/03/2026 06:00	Click reference for more information
Fault	BT22698	11/03/2026 19:03	11/03/2026 19:21	Click reference for more information
Fault	BT22648	11/03/2026 17:12	11/03/2026 17:30	Click reference for more information
Fault	BT22602	11/03/2026 15:26	11/03/2026 16:12	Click reference for more information
Fault	BT22543	11/03/2026 13:06	11/03/2026 13:24	Click reference for more information
Fault	BT22435	11/03/2026 09:59	11/03/2026 15:56	Click reference for more information
Fault	BT22418	11/03/2026 09:12	11/03/2026 09:50	Click reference for more information
Fault	BT22407	11/03/2026 08:35	11/03/2026 13:05	Click reference for more information
Maintenance	PW598140	11/03/2026 08:30	11/03/2026 17:00	Click reference for more information
Fault	BT22395	11/03/2026 07:35	11/03/2026 08:10	Click reference for more information
Fault	BT22389	11/03/2026 06:15	12/03/2026 05:45	Click reference for more information
Maintenance	PW597863	11/03/2026 01:00	11/03/2026 06:00	Click reference for more information
Maintenance	PW597864	11/03/2026 01:00	11/03/2026 06:00	Click reference for more information
Maintenance	PW597865	11/03/2026 01:00	11/03/2026 06:00	Click reference for more information
Maintenance	PW597866	11/03/2026 01:00	11/03/2026 06:00	Click reference for more information
Maintenance	PW1771580711	11/03/2026 00:05	11/03/2026 06:00	01141 01142 01522 01524 01545 01636 01777
Maintenance	PW1771580779	11/03/2026 00:05	11/03/2026 06:00	01303 01611 01612 01614 01619
Maintenance	PW1771601595	11/03/2026 00:05	11/03/2026 06:00	01271 01598 01769 01805 01837
Maintenance	PW596902	11/03/2026 00:01	11/03/2026 07:00	Click reference for more information
Maintenance	PW596888	11/03/2026 00:01	11/03/2026 07:00	Click reference for more information
Fault	BT22367	10/03/2026 23:20	10/03/2026 23:45	Click reference for more information
Fault	BT22353	10/03/2026 21:13	11/03/2026 08:57	Click reference for more information
Fault	BT22326	10/03/2026 16:36	11/03/2026 01:53	Click reference for more information
Fault	BT22320	10/03/2026 16:21	10/03/2026 17:15	Click reference for more information
Fault	BT22391	10/03/2026 15:42	12/03/2026 03:47	Click reference for more information
Fault	BT22314	10/03/2026 15:33	10/03/2026 16:48	Click reference for more information
Fault	BT22224	10/03/2026 12:05	10/03/2026 12:19	Click reference for more information
Fault	BT22216	10/03/2026 11:45	10/03/2026 13:35	Click reference for more information
Fault	BT22207	10/03/2026 11:22	10/03/2026 13:08	Click reference for more information
Fault	BT22177	10/03/2026 10:25	10/03/2026 12:31	Click reference for more information
Fault	BT22127	10/03/2026 08:42	11/03/2026 02:00	Click reference for more information
Maintenance	PW598111	10/03/2026 08:30	10/03/2026 17:00	Click reference for more information
Maintenance	PW598190	10/03/2026 08:30	10/03/2026 17:00	Click reference for more information
Fault	BT22116	10/03/2026 07:41	10/03/2026 16:11	Click reference for more information
Maintenance	PW598168	10/03/2026 01:00	10/03/2026 06:00	Click reference for more information
Fault	BT22091	10/03/2026 00:52	10/03/2026 00:52	Click reference for more information
Maintenance	PW1771580351	10/03/2026 00:05	10/03/2026 06:00	01161 01162 01436 01455 01572 01664
Maintenance	PW1771586964	10/03/2026 00:05	10/03/2026 06:00	01753
Maintenance	PW1771592670	10/03/2026 00:05	10/03/2026 06:00	01181 01183 01184 01189 01475
Maintenance	PW1771594788	10/03/2026 00:05	10/03/2026 06:00	01288 01414 01415 01419 01446 02911 02920
Maintenance	PW1771601471	10/03/2026 00:05	10/03/2026 06:00	01208 01326 01503 01579 01726 01752 01935
Maintenance	PW596896	10/03/2026 00:01	10/03/2026 07:00	Click reference for more information
Maintenance	PW596887	10/03/2026 00:01	10/03/2026 07:00	Click reference for more information
Fault	BT22079	09/03/2026 22:47	10/03/2026 02:27	Click reference for more information
Fault	BT22100	09/03/2026 21:56	10/03/2026 04:47	Click reference for more information
Fault	BT22049	09/03/2026 17:50	09/03/2026 18:07	Click reference for more information
Fault	BT22030	09/03/2026 16:53	09/03/2026 17:12	Click reference for more information
Fault	BT22028	09/03/2026 16:49	09/03/2026 17:03	Click reference for more information
Fault	BT22019	09/03/2026 16:21	10/03/2026 10:33	Click reference for more information
Fault	BT21999	09/03/2026 15:17	09/03/2026 15:35	Click reference for more information
Fault	BT21982	09/03/2026 14:26	09/03/2026 14:40	Click reference for more information
Fault	BT21975	09/03/2026 13:44	09/03/2026 13:50	Click reference for more information
Fault	BT21972	09/03/2026 13:37	09/03/2026 14:14	Click reference for more information
Fault	BT21970	09/03/2026 13:34	09/03/2026 21:56	Click reference for more information
Fault	BT21957	09/03/2026 12:49	09/03/2026 17:31	Click reference for more information
Fault	BT21936	09/03/2026 12:06	09/03/2026 13:08	Click reference for more information
Fault	BT21901	09/03/2026 11:02	09/03/2026 12:43	Click reference for more information
Fault	BT21859	09/03/2026 09:51	11/03/2026 15:46	Click reference for more information
Fault	BT21845	09/03/2026 08:42	09/03/2026 16:35	Click reference for more information
Fault	BT21813	09/03/2026 02:38	09/03/2026 16:35	Click reference for more information
Fault	BT21748	08/03/2026 13:16	09/03/2026 09:55	Click reference for more information
Fault	BT21735	08/03/2026 10:59	08/03/2026 11:20	Click reference for more information
Fault	BT21706	08/03/2026 07:19	08/03/2026 07:31	Click reference for more information
Fault	BT21678	07/03/2026 19:57	07/03/2026 20:26	Click reference for more information
Fault	BT21648	07/03/2026 13:21	07/03/2026 18:04	Click reference for more information
Fault	BT21649	07/03/2026 12:21	09/03/2026 09:29	Click reference for more information
Fault	BT21589	07/03/2026 04:42	07/03/2026 04:47	Click reference for more information
Fault	BT21571	06/03/2026 23:44	06/03/2026 23:44	Click reference for more information
Fault	BT21565	06/03/2026 23:02	06/03/2026 23:17	Click reference for more information
Fault	BT21570	06/03/2026 23:02	06/03/2026 23:19	Click reference for more information
Fault	BT21527	06/03/2026 21:33	06/03/2026 21:46	Click reference for more information
Fault	BT21471	06/03/2026 16:03	06/03/2026 16:16	Click reference for more information
Fault	BT21435	06/03/2026 13:56	09/03/2026 00:35	01428
Fault	BT21393	06/03/2026 11:39	06/03/2026 12:32	Click reference for more information
Maintenance	PW597952	06/03/2026 08:30	06/03/2026 17:00	Click reference for more information
Fault	BT21309	06/03/2026 08:14	06/03/2026 08:27	01428
Fault	BT21300	06/03/2026 00:45	06/03/2026 05:47	Click reference for more information
Maintenance	PW1770651604	06/03/2026 00:05	06/03/2026 06:00	01204 01489 01757 01942 01962 02380
Maintenance	PW1770993106	06/03/2026 00:05	06/03/2026 06:00	01395 01566 01637 01726 01736 01822 01837 01872
Maintenance	PW1770993418	06/03/2026 00:05	06/03/2026 06:00	01209
Maintenance	PW1771586902	06/03/2026 00:05	06/03/2026 06:00	02010 02030 02032 02082 02083 02084 02087 02088 02089
Maintenance	PW597477	06/03/2026 00:01	06/03/2026 06:00	Click reference for more information
Maintenance	PW597478	06/03/2026 00:01	06/03/2026 06:00	Click reference for more information
Maintenance	PW596540	06/03/2026 00:01	06/03/2026 07:00	Click reference for more information
Fault	BT21298	05/03/2026 23:05	06/03/2026 04:12	Click reference for more information
Fault	BT21260	05/03/2026 20:11	07/03/2026 02:16	Click reference for more information
Fault	BT21205	05/03/2026 14:53	05/03/2026 15:17	Click reference for more information
Fault	BT21182	05/03/2026 14:13	05/03/2026 15:32	Click reference for more information
Fault	BT21181	05/03/2026 14:00	05/03/2026 15:01	01159
Fault	BT21170	05/03/2026 13:40	05/03/2026 14:02	Click reference for more information
Fault	BT21160	05/03/2026 13:23	05/03/2026 15:33	Click reference for more information
Fault	BT21130	05/03/2026 12:38	06/03/2026 16:02	Click reference for more information
Fault	BT21224	05/03/2026 12:38	05/03/2026 18:34	Click reference for more information
Fault	BT21133	05/03/2026 12:33	05/03/2026 12:47	Click reference for more information
Fault	BT21124	05/03/2026 12:28	05/03/2026 13:01	Click reference for more information
Fault	BT21102	05/03/2026 11:44	05/03/2026 12:11	Click reference for more information
Fault	BT21099	05/03/2026 11:40	06/03/2026 10:38	Click reference for more information
Fault	BT21085	05/03/2026 11:06	05/03/2026 19:39	01456
Fault	BT21053	05/03/2026 10:20	05/03/2026 11:38	Click reference for more information
Fault	BT21196	05/03/2026 10:02	05/03/2026 15:29	Click reference for more information
Fault	BT21039	05/03/2026 10:00	05/03/2026 11:48	Click reference for more information
Fault	BT21036	05/03/2026 09:54	05/03/2026 15:07	Click reference for more information
Fault	BT21031	05/03/2026 09:46	05/03/2026 23:56	Click reference for more information
Maintenance	PW598101	05/03/2026 08:30	05/03/2026 17:00	Click reference for more information
Fault	BT20993	05/03/2026 07:11	05/03/2026 07:21	Click reference for more information
Fault	BT20972	05/03/2026 02:12	05/03/2026 02:49	Click reference for more information
Fault	BT20963	05/03/2026 01:19	05/03/2026 01:32	Click reference for more information
Fault	BT20969	05/03/2026 01:19	05/03/2026 01:32	Click reference for more information
Fault	BT20970	05/03/2026 01:19	05/03/2026 01:33	Click reference for more information
Maintenance	PW598114	05/03/2026 01:01	05/03/2026 06:00	Click reference for more information
Maintenance	PW597314	05/03/2026 01:00	05/03/2026 06:00	Click reference for more information
Maintenance	PW597315	05/03/2026 01:00	05/03/2026 06:00	Click reference for more information
Maintenance	PW597318	05/03/2026 01:00	05/03/2026 06:00	Click reference for more information
Maintenance	PW1770651282	05/03/2026 00:05	05/03/2026 06:00	01612 01613 01614 01617 01618 01619
Maintenance	PW1770890691	05/03/2026 00:05	05/03/2026 06:00	01142 02010 02030 02082 02083 02084 02085 02087 02088 02089
Maintenance	PW1770892758	05/03/2026 00:05	05/03/2026 06:00	01209 01326 01363 01392 01404 01460 01548 01647 01736 01823 01872
Maintenance	PW597467	05/03/2026 00:01	05/03/2026 07:00	Click reference for more information
Maintenance	PW598135	05/03/2026 00:01	05/03/2026 06:00	Click reference for more information
Maintenance	PW596539	05/03/2026 00:01	05/03/2026 07:00	Click reference for more information
Maintenance	PW596583	05/03/2026 00:01	05/03/2026 07:00	Click reference for more information
Maintenance	PW598083	05/03/2026 00:01	05/03/2026 07:00	Click reference for more information
Maintenance	PW597682	05/03/2026 00:01	05/03/2026 06:00	Click reference for more information
Fault	BT20839	04/03/2026 13:52	06/03/2026 14:59	Click reference for more information
Fault	BT20815	04/03/2026 12:33	06/03/2026 10:30	Click reference for more information
Fault	BT20465	03/03/2026 11:23	05/03/2026 08:54	Click reference for more information
Fault	BT20376	03/03/2026 09:39	05/03/2026 20:47	Click reference for more information
Fault	BT20251	02/03/2026 17:57	10/03/2026 12:35	Click reference for more information
Fault	BT20240	02/03/2026 17:37	05/03/2026 14:10	Click reference for more information
Fault	BT20159	02/03/2026 13:40	09/03/2026 20:47	Click reference for more information
Fault	BT20129	02/03/2026 12:43	05/03/2026 17:14	Click reference for more information
Fault	BT20081	02/03/2026 10:58	09/03/2026 13:37	Click reference for more information
Fault	BT19991	02/03/2026 07:13	05/03/2026 07:15	Click reference for more information
Fault	BT19596	27/02/2026 14:49	05/03/2026 13:44	Click reference for more information
Fault	BT19454	27/02/2026 08:45	05/03/2026 15:03	Click reference for more information
Fault	BT18832	25/02/2026 09:57	10/03/2026 08:39	Click reference for more information
Fault	BT16130	16/02/2026 16:20	09/03/2026 16:30	Click reference for more information
Fault	BT21611	16/02/2026 15:33	07/03/2026 09:02	Click reference for more information
Fault	BT15529	14/02/2026 15:46	06/03/2026 11:47	Click reference for more information
Fault	BT13677	09/02/2026 15:00	06/03/2026 10:13	Click reference for more information
Fault	BT20889	10/10/2025 14:03	05/03/2026 11:32	Click reference for more information

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