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Broadband Status

The notices below are from our suppliers, for information about Zen faults and maintenance please view our service alerts. Please note that the fix/update dates and times provided in these notices are estimates and could be subject to change.

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Current/Recent Faults and Maintenance

Type	Reference	Start/Detected	Last Update	Cleared	Area Codes
Maintenance	PW1783003952	02/08/2026 23:05	N/A	03/08/2026 05:00 (estimate)	01204 01253 01254 01772
Fault	BT72955	02/08/2026 18:20	03/08/2026 00:40	03/08/2026 23:59 (estimate)	Click reference for more information
Fault	BT72652	01/08/2026 14:13	01/08/2026 16:04	03/08/2026 14:13 (estimate)	Click reference for more information
Fault	BT72469	31/07/2026 18:12	31/07/2026 18:19	07/08/2026 17:09 (estimate)	Click reference for more information
Fault	BT72906	31/07/2026 15:45	02/08/2026 18:16	03/08/2026 23:59 (estimate)	Click reference for more information
Fault	BT72386	31/07/2026 14:13	02/08/2026 20:34	04/08/2026 16:05 (estimate)	Click reference for more information
Fault	BT72311	31/07/2026 11:21	31/07/2026 12:36	07/08/2026 17:25 (estimate)	Click reference for more information
Fault	BT70550	27/07/2026 07:39	31/07/2026 13:52	07/08/2026 12:43 (estimate)	Click reference for more information
Fault	BT69758	24/07/2026 09:24	31/07/2026 13:52	07/08/2026 12:43 (estimate)	Click reference for more information
Fault	BT72938	02/08/2026 23:38	03/08/2026 00:29	03/08/2026 00:29	Click reference for more information

Planned Maintenance

Upcoming planned maintenance over the next 7 days

Planned Start	Planned Finish	Reference	Area Codes
03/08/2026 23:01	04/08/2026 04:59	PW1782216431	01348 01437 01646 01834
03/08/2026 23:05	04/08/2026 05:00	PW1784127721	01311 01312 01313 01314 01315 01316 01317 01342 01438 01494 01506 01633 01698 01706 01946 01978 02010 02030 02031 02033 02075 02082 02084 02085 02086 02087 02088 02089 02843
04/08/2026 00:00	04/08/2026 05:00	PW1785388754	01495 01622 01642 01702 01872 01942 02920
04/08/2026 22:00	05/08/2026 05:00	PW1784819562	01722 01725 01782 01794 01962 01980 01985
04/08/2026 22:00	05/08/2026 05:00	PW1785258684	01172 01173 01179 01792
04/08/2026 22:59	05/08/2026 05:00	PW1783416222	01132 01133 01159 01206 01212 01213 01214 01216 01217 01229 01255 01283 01311 01312 01313 01314 01315 01316 01317 01424 01452 01512 01513 01515 01518 01543 01548 01603 01621 01733 01795 01827 01889 01912 01922 01992 02032 02082 02083 02089 02411 02476 02841
05/08/2026 23:05	06/08/2026 05:00	PW1784209425	01403 01843
06/08/2026 22:00	07/08/2026 05:00	PW1784914720	01209 01326 01872
06/08/2026 22:00	07/08/2026 05:00	PW1784929398	01209 01326 01872
06/08/2026 22:59	07/08/2026 05:00	PW1783445914	01263 01290 01362 01603 01692 01706 01760 01772 01842 01952 01964
08/08/2026 23:00	09/08/2026 05:00	PW1784921457	01706
09/08/2026 23:05	10/08/2026 05:00	PW1783323515	01322 01485 01487 01494 01553 01554 01633 01945 02392 02881

Past Faults and Maintenance

Past faults and maintenance over the last 7 days

Type	Reference	Start/Detected	Cleared	Area Codes
Fault	BT72911	02/08/2026 18:30	02/08/2026 20:00	Click reference for more information
Fault	BT72883	02/08/2026 15:08	02/08/2026 18:48	Click reference for more information
Fault	BT72857	02/08/2026 13:23	02/08/2026 13:23	Click reference for more information
Fault	BT72844	02/08/2026 12:33	02/08/2026 21:47	Click reference for more information
Fault	BT72840	02/08/2026 12:17	02/08/2026 12:31	Click reference for more information
Fault	BT72818	02/08/2026 11:13	02/08/2026 11:45	Click reference for more information
Fault	BT72820	02/08/2026 11:13	02/08/2026 13:30	Click reference for more information
Fault	BT72814	02/08/2026 11:04	02/08/2026 13:39	Click reference for more information
Fault	BT72789	02/08/2026 09:51	02/08/2026 12:43	Click reference for more information
Fault	BT72774	02/08/2026 08:43	02/08/2026 09:03	Click reference for more information
Fault	BT72775	02/08/2026 08:43	02/08/2026 09:09	Click reference for more information
Fault	BT72773	02/08/2026 08:32	02/08/2026 11:49	Click reference for more information
Fault	BT72755	02/08/2026 07:05	02/08/2026 07:15	Click reference for more information
Fault	BT72749	02/08/2026 05:15	02/08/2026 08:03	02380
Fault	BT72741	02/08/2026 03:34	02/08/2026 06:04	Click reference for more information
Fault	BT72691	01/08/2026 20:35	01/08/2026 20:35	01296 01582
Fault	BT72695	01/08/2026 16:47	02/08/2026 11:10	Click reference for more information
Fault	BT72642	01/08/2026 13:28	01/08/2026 19:09	Click reference for more information
Fault	BT72638	01/08/2026 13:08	01/08/2026 13:26	Click reference for more information
Fault	BT72590	01/08/2026 09:16	01/08/2026 14:56	Click reference for more information
Fault	BT72588	01/08/2026 09:15	01/08/2026 10:07	Click reference for more information
Fault	BT72577	01/08/2026 08:31	01/08/2026 11:17	Click reference for more information
Fault	BT72563	01/08/2026 07:32	01/08/2026 18:28	Click reference for more information
Fault	BT72538	01/08/2026 03:10	01/08/2026 04:16	Click reference for more information
Fault	BT72539	01/08/2026 03:10	01/08/2026 04:20	Click reference for more information
Fault	BT72537	01/08/2026 03:09	01/08/2026 04:19	Click reference for more information
Fault	BT72543	01/08/2026 03:09	01/08/2026 04:17	Click reference for more information
Fault	BT72536	01/08/2026 02:58	01/08/2026 06:58	01387 01461 01576 01683
Fault	BT72751	01/08/2026 02:19	02/08/2026 06:01	Click reference for more information
Fault	BT72583	01/08/2026 01:54	01/08/2026 10:29	Click reference for more information
Fault	BT72501	31/07/2026 22:02	01/08/2026 01:21	01580
Fault	BT72483	31/07/2026 19:14	01/08/2026 10:46	Click reference for more information
Fault	BT72467	31/07/2026 18:06	31/07/2026 18:15	Click reference for more information
Fault	BT72456	31/07/2026 17:04	31/07/2026 18:40	Click reference for more information
Fault	BT72387	31/07/2026 14:13	31/07/2026 15:48	Click reference for more information
Fault	BT72378	31/07/2026 13:57	31/07/2026 14:35	Click reference for more information
Fault	BT72359	31/07/2026 12:50	31/07/2026 13:26	Click reference for more information
Fault	BT72328	31/07/2026 11:39	31/07/2026 14:00	Click reference for more information
Fault	BT72325	31/07/2026 11:30	31/07/2026 14:04	Click reference for more information
Fault	BT72312	31/07/2026 11:23	31/07/2026 13:06	Click reference for more information
Fault	BT72235	31/07/2026 08:57	31/07/2026 12:38	Click reference for more information
Fault	BT72215	31/07/2026 07:42	31/07/2026 07:55	Click reference for more information
Fault	BT72197	31/07/2026 06:30	31/07/2026 13:33	01770
Fault	BT72174	31/07/2026 00:14	31/07/2026 15:13	Click reference for more information
Maintenance	PW601077	31/07/2026 00:01	31/07/2026 07:00	Click reference for more information
Maintenance	PW602019	31/07/2026 00:01	31/07/2026 07:00	Click reference for more information
Maintenance	PW602148	31/07/2026 00:01	31/07/2026 07:00	Click reference for more information
Maintenance	PW601081	31/07/2026 00:01	31/07/2026 07:00	Click reference for more information
Maintenance	PW602263	31/07/2026 00:01	31/07/2026 07:00	Click reference for more information
Maintenance	PW1783669680	30/07/2026 23:05	31/07/2026 05:00	01229 01257 01268 01543 01550 01785 01889 01902 01922
Maintenance	PW1782123876	30/07/2026 23:01	31/07/2026 04:59	01494 01560 01686
Maintenance	PW1782123956	30/07/2026 23:01	31/07/2026 04:59	01489 01962 02380
Maintenance	PW1783397623	30/07/2026 22:59	31/07/2026 05:00	01323 01357 01512 01514 01515 01518 01519 01612 01613 01617 01619 01865 02011 02030 02031 02032 02033 02035 02070 02071 02072 02073 02074 02075 02076 02077 02078 02079
Fault	BT72160	30/07/2026 22:28	30/07/2026 22:33	Click reference for more information
Maintenance	PW1784806782	30/07/2026 22:00	31/07/2026 05:00	02011 02032 02071 02072 02073 02075 02076 02077 02078
Fault	BT72117	30/07/2026 19:34	30/07/2026 20:00	Click reference for more information
Fault	BT72073	30/07/2026 16:14	30/07/2026 16:30	Click reference for more information
Fault	BT72072	30/07/2026 16:04	30/07/2026 16:56	Click reference for more information
Fault	BT72004	30/07/2026 13:33	01/08/2026 11:52	Click reference for more information
Fault	BT72102	30/07/2026 13:33	31/07/2026 10:42	Click reference for more information
Fault	BT71983	30/07/2026 12:35	30/07/2026 12:36	Click reference for more information
Fault	BT71956	30/07/2026 11:42	30/07/2026 12:02	Click reference for more information
Fault	BT71957	30/07/2026 11:42	30/07/2026 12:00	Click reference for more information
Fault	BT71955	30/07/2026 11:41	30/07/2026 12:01	Click reference for more information
Fault	BT71920	30/07/2026 10:53	31/07/2026 18:00	Click reference for more information
Fault	BT71915	30/07/2026 10:50	30/07/2026 14:27	Click reference for more information
Fault	BT71898	30/07/2026 10:24	30/07/2026 11:44	Click reference for more information
Fault	BT71887	30/07/2026 09:55	31/07/2026 12:19	Click reference for more information
Fault	BT71852	30/07/2026 07:58	30/07/2026 08:43	Click reference for more information
Fault	BT71836	30/07/2026 05:34	30/07/2026 07:06	Click reference for more information
Fault	BT71835	30/07/2026 03:25	30/07/2026 06:50	Click reference for more information
Fault	BT71824	30/07/2026 02:20	30/07/2026 02:39	Click reference for more information
Maintenance	PW601076	30/07/2026 00:01	30/07/2026 07:00	Click reference for more information
Maintenance	PW601767	30/07/2026 00:01	30/07/2026 07:01	Click reference for more information
Maintenance	PW601080	30/07/2026 00:01	30/07/2026 07:00	Click reference for more information
Maintenance	PW602121	30/07/2026 00:01	30/07/2026 07:00	Click reference for more information
Maintenance	PW1784317177	30/07/2026 00:00	30/07/2026 05:00	01158 01159 01202 01205 01211 01212 01213 01214 01215 01216 01217 01236 01246 01248 01255 01275 01276 01277 01283 01302 01311 01312 01313 01314 01315 01316 01332 01382 01384 01386 01404 01412 01413 01414 01415 01417 01418 01419 01452 01453 01455 01457 01460 01473 01483 01512 01513 01514 01515 01516 01517 01518 01527 01531 01543 01554 01562 01564 01606 01608 01644 01656 01676 01689 01698 01709 01733 01754 01766 01788 01789 01792 01793 01794 01795 01823 01827 01842 01852 01889 01895 01905 01922 01926 01978 01980 01992 01994 01995 02010 02011 02030 02031 02032 02033 02034 02035 02070 02071 02072 02073 02074 02075 02076 02077 02078 02079 02082 02083 02087 02089 02476 02841
Fault	BT71796	29/07/2026 23:32	29/07/2026 23:46	Click reference for more information
Fault	BT71789	29/07/2026 23:06	30/07/2026 00:03	Click reference for more information
Fault	BT71783	29/07/2026 22:45	29/07/2026 23:01	Click reference for more information
Fault	BT71760	29/07/2026 21:14	30/07/2026 13:48	Click reference for more information
Fault	BT71733	29/07/2026 20:40	29/07/2026 21:45	Click reference for more information
Fault	BT71731	29/07/2026 20:38	30/07/2026 01:21	Click reference for more information
Fault	BT71721	29/07/2026 19:53	30/07/2026 09:52	Click reference for more information
Fault	BT71723	29/07/2026 19:47	29/07/2026 19:47	01292 01294 01563
Fault	BT71669	29/07/2026 17:20	30/07/2026 09:27	Click reference for more information
Fault	BT71668	29/07/2026 17:14	29/07/2026 17:42	Click reference for more information
Fault	BT71635	29/07/2026 15:57	29/07/2026 16:16	Click reference for more information
Fault	BT71617	29/07/2026 15:35	29/07/2026 17:42	Click reference for more information
Fault	BT71889	29/07/2026 14:52	31/07/2026 20:47	Click reference for more information
Fault	BT71571	29/07/2026 13:58	29/07/2026 21:16	Click reference for more information
Fault	BT71509	29/07/2026 12:01	29/07/2026 13:30	Click reference for more information
Fault	BT71498	29/07/2026 11:46	29/07/2026 12:04	Click reference for more information
Fault	BT71535	29/07/2026 11:23	29/07/2026 13:49	Click reference for more information
Fault	BT71482	29/07/2026 11:17	29/07/2026 18:58	Click reference for more information
Fault	BT71461	29/07/2026 10:58	29/07/2026 13:53	Click reference for more information
Fault	BT71397	29/07/2026 09:09	29/07/2026 09:29	Click reference for more information
Fault	BT71374	29/07/2026 07:52	29/07/2026 07:53	Click reference for more information
Fault	BT71373	29/07/2026 07:32	29/07/2026 07:48	Click reference for more information
Fault	BT71370	29/07/2026 07:26	29/07/2026 09:19	Click reference for more information
Fault	BT71367	29/07/2026 07:14	29/07/2026 07:28	Click reference for more information
Fault	BT71360	29/07/2026 05:06	29/07/2026 05:07	01226
Fault	BT71356	29/07/2026 04:57	29/07/2026 13:47	01217
Fault	BT71371	29/07/2026 04:12	29/07/2026 09:23	Click reference for more information
Fault	BT71346	29/07/2026 02:33	29/07/2026 03:07	Click reference for more information
Maintenance	PW1785165834	29/07/2026 02:00	29/07/2026 04:00	01392 01404 01823 01884
Fault	BT71341	29/07/2026 01:37	29/07/2026 02:02	Click reference for more information
Fault	BT71339	29/07/2026 01:20	29/07/2026 01:45	Click reference for more information
Fault	BT71338	29/07/2026 01:08	29/07/2026 01:21	Click reference for more information
Maintenance	PW601078	29/07/2026 00:01	29/07/2026 07:00	Click reference for more information
Maintenance	PW601766	29/07/2026 00:01	29/07/2026 07:00	Click reference for more information
Maintenance	PW602120	29/07/2026 00:01	29/07/2026 07:00	Click reference for more information
Maintenance	PW602147	29/07/2026 00:01	29/07/2026 07:00	Click reference for more information
Maintenance	PW601065	29/07/2026 00:01	29/07/2026 07:00	Click reference for more information
Maintenance	PW1783608651	28/07/2026 23:05	29/07/2026 05:00	01512 01513 01514 01515 01516 01518 01519
Maintenance	PW1783608615	28/07/2026 23:05	29/07/2026 05:00	02031 02032 02082 02083 02084 02086 02087 02089
Maintenance	PW1781773738	28/07/2026 23:01	29/07/2026 04:59	01707 01923
Maintenance	PW1781773722	28/07/2026 23:01	29/07/2026 04:59	01354 01430 01745 01769 02011 02031 02032 02033 02070 02071 02072 02073 02074 02075 02076 02077 02078 02079
Maintenance	PW1781775848	28/07/2026 23:01	29/07/2026 04:59	01354 01430 01745 01769 02011 02031 02032 02033 02070 02071 02072 02073 02074 02075 02076 02077 02078 02079
Maintenance	PW1783729557	28/07/2026 22:00	29/07/2026 05:00	01923 02031 02081 02082 02083 02084 02087 02088 02089
Maintenance	PW1784824601	28/07/2026 22:00	29/07/2026 05:00	01252 01282
Maintenance	PW1784914493	28/07/2026 22:00	29/07/2026 05:00	02011 02030 02031 02032 02033 02034 02035 02070 02071 02072 02073 02074 02075 02076 02077 02078 02079 02083
Fault	BT71247	28/07/2026 17:43	29/07/2026 03:05	Click reference for more information
Fault	BT71182	28/07/2026 15:04	28/07/2026 18:19	Click reference for more information
Fault	BT71171	28/07/2026 14:46	30/07/2026 09:13	Click reference for more information
Fault	BT71157	28/07/2026 14:18	28/07/2026 22:45	Click reference for more information
Fault	BT71145	28/07/2026 13:53	28/07/2026 15:45	Click reference for more information
Fault	BT71147	28/07/2026 13:53	29/07/2026 09:46	Click reference for more information
Fault	BT71144	28/07/2026 13:52	29/07/2026 05:11	Click reference for more information
Fault	BT71082	28/07/2026 11:28	28/07/2026 11:46	Click reference for more information
Fault	BT71074	28/07/2026 11:26	28/07/2026 11:46	Click reference for more information
Fault	BT71059	28/07/2026 11:09	29/07/2026 13:47	Click reference for more information
Fault	BT71057	28/07/2026 11:05	28/07/2026 14:50	Click reference for more information
Fault	BT71012	28/07/2026 09:59	29/07/2026 10:18	Click reference for more information
Fault	BT71005	28/07/2026 09:51	31/07/2026 23:24	Click reference for more information
Fault	BT71001	28/07/2026 09:45	28/07/2026 14:32	Click reference for more information
Fault	BT70999	28/07/2026 09:42	29/07/2026 12:44	Click reference for more information
Fault	BT70977	28/07/2026 09:05	28/07/2026 09:26	Click reference for more information
Fault	BT70955	28/07/2026 08:12	28/07/2026 23:43	Click reference for more information
Fault	BT70929	28/07/2026 05:57	28/07/2026 06:08	01462 01525 01767
Fault	BT70912	28/07/2026 03:12	28/07/2026 09:01	Click reference for more information
Fault	BT70889	28/07/2026 02:32	28/07/2026 02:47	Click reference for more information
Fault	BT70895	28/07/2026 02:32	28/07/2026 02:47	Click reference for more information
Fault	BT70897	28/07/2026 02:32	28/07/2026 02:48	Click reference for more information
Fault	BT70904	28/07/2026 02:32	28/07/2026 02:48	Click reference for more information
Fault	BT70905	28/07/2026 02:32	28/07/2026 02:46	Click reference for more information
Fault	BT71229	28/07/2026 01:03	28/07/2026 21:55	01844
Fault	BT70874	28/07/2026 00:47	28/07/2026 00:47	01571
Maintenance	PW602070	28/07/2026 00:02	28/07/2026 06:00	Click reference for more information
Maintenance	PW601074	28/07/2026 00:01	28/07/2026 07:00	Click reference for more information
Maintenance	PW602119	28/07/2026 00:01	28/07/2026 07:00	Click reference for more information
Maintenance	PW602146	28/07/2026 00:01	28/07/2026 07:00	Click reference for more information
Maintenance	PW601034	28/07/2026 00:01	28/07/2026 07:00	Click reference for more information
Fault	BT70863	27/07/2026 23:59	27/07/2026 23:59	Click reference for more information
Maintenance	PW1782212259	27/07/2026 23:05	28/07/2026 05:00	02032 02033 02072 02073 02074 02075 02076 02078
Maintenance	PW1781605152	27/07/2026 23:01	28/07/2026 04:59	01612 01613 01614 01617 01618 01619
Maintenance	PW1781611702	27/07/2026 23:01	28/07/2026 04:59	01278 01823
Maintenance	PW1781611775	27/07/2026 23:01	28/07/2026 04:59	01823 01984
Maintenance	PW1782750815	27/07/2026 23:01	28/07/2026 04:59	02031 02032 02034 02070 02077 02082 02083 02084 02087
Maintenance	PW1781570547	27/07/2026 23:00	28/07/2026 05:00	01226
Maintenance	PW1783729638	27/07/2026 22:00	28/07/2026 05:00	01923 02031 02081 02082 02083 02084 02087 02088 02089
Maintenance	PW1783785066	27/07/2026 22:00	28/07/2026 05:00	01260 01294 01477 01625
Fault	BT70821	27/07/2026 20:20	29/07/2026 17:26	Click reference for more information
Fault	BT70820	27/07/2026 20:04	27/07/2026 20:04	02838
Fault	BT70818	27/07/2026 20:04	27/07/2026 20:20	02838
Fault	BT70807	27/07/2026 18:36	28/07/2026 05:00	Click reference for more information
Fault	BT70801	27/07/2026 17:46	27/07/2026 21:17	Click reference for more information
Fault	BT70793	27/07/2026 17:09	27/07/2026 17:35	Click reference for more information
Fault	BT70753	27/07/2026 15:21	28/07/2026 13:16	Click reference for more information
Fault	BT70717	27/07/2026 14:08	27/07/2026 15:27	Click reference for more information
Fault	BT70681	27/07/2026 12:50	27/07/2026 14:14	Click reference for more information
Fault	BT70669	27/07/2026 12:39	27/07/2026 13:00	Click reference for more information
Fault	BT70662	27/07/2026 12:01	27/07/2026 14:17	Click reference for more information
Fault	BT70655	27/07/2026 11:51	27/07/2026 12:17	Click reference for more information
Fault	BT70670	27/07/2026 11:36	28/07/2026 14:08	Click reference for more information
Fault	BT70535	27/07/2026 03:02	28/07/2026 03:02	01392
Fault	BT70539	27/07/2026 02:25	27/07/2026 09:09	Click reference for more information
Fault	BT70506	26/07/2026 22:37	27/07/2026 00:58	Click reference for more information
Fault	BT70397	26/07/2026 11:58	27/07/2026 18:01	Click reference for more information
Fault	BT70384	26/07/2026 11:29	27/07/2026 08:16	Click reference for more information
Fault	BT70225	25/07/2026 16:51	28/07/2026 12:16	Click reference for more information
Fault	BT70217	25/07/2026 16:07	27/07/2026 16:47	Click reference for more information
Fault	BT69946	24/07/2026 15:39	28/07/2026 09:02	Click reference for more information
Fault	BT69855	24/07/2026 12:31	29/07/2026 14:25	Click reference for more information
Fault	BT69494	23/07/2026 13:55	31/07/2026 17:47	Click reference for more information
Fault	BT69318	23/07/2026 07:59	30/07/2026 20:47	Click reference for more information
Fault	BT70735	22/07/2026 21:47	27/07/2026 21:38	Click reference for more information
Fault	BT69204	22/07/2026 19:02	30/07/2026 14:44	Click reference for more information
Fault	BT68658	21/07/2026 12:56	28/07/2026 21:47	Click reference for more information
Fault	BT68645	21/07/2026 12:38	31/07/2026 16:16	Click reference for more information
Fault	BT67333	16/07/2026 21:28	31/07/2026 10:42	Click reference for more information
Fault	BT62920	07/07/2026 16:16	30/07/2026 15:47	Click reference for more information
Fault	BT66667	14/11/2017 13:36	27/07/2026 15:47	01546 01586

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